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Registration Associate Jobs in Washington (NOW HIRING)

TekSynap

Lead Registration Authority

Annapolis Junction, MD · On-site

$16.75 - $22.25/hr

... Associate or Full • Certified Authorization Professional (CAP) • Microsoft Identity and Access Administrator (SC-300) • Entrust or DoD PKI Registration Authority training certification • PKI ...

Clark Associates

Front End Associate

District Heights, MD · On-site

$17 - $20.50/hr

The Front End Associate supports key operational goals by efficiently handling cashier duties ... Maintain cleanliness and organization of checkout lanes, registers, carts, and the front area of ...

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Registration Associate information

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$12

$22

$37

How much do registration associate jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for registration associate in Washington is $22.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $23.41 per hour, depending on experience, location, and employer.

What is a registration associate?

Registration Associates are professionals responsible for managing the registration process in various settings, such as hospitals, schools, or events. They collect and verify personal information, ensure accurate data entry, and assist individuals with completing necessary forms. Their role often involves greeting clients or patients, answering questions about procedures, and maintaining confidentiality of sensitive information. Registration Associates play a key part in ensuring a smooth and efficient registration experience.

What are some common challenges faced by a registration associate during peak registration periods, and how can they be managed?

During peak registration periods, such as the start of a new academic term or before major events, Registration Associates often face high volumes of inquiries and paperwork. Managing these periods requires strong organizational skills, attention to detail, and effective communication to ensure accuracy and timely service. Collaborating closely with other departments, prioritizing urgent tasks, and utilizing digital registration tools can help streamline the workflow and reduce errors. Staying calm under pressure and maintaining a customer-focused approach is key to navigating busy times successfully.

What are the key skills and qualifications needed to thrive as a registration associate?

To thrive as a Registration Associate, you need strong organizational skills, attention to detail, and often a high school diploma or equivalent. Familiarity with registration software, electronic health record (EHR) systems, and office productivity tools like Microsoft Office is commonly required. Excellent communication, customer service orientation, and the ability to multitask make someone stand out in this position. These skills are crucial for ensuring accurate data entry, efficient patient or client processing, and a positive first impression for the organization.

What is the difference between Registration Associate vs Patient Services Coordinator?

AspectRegistration AssociatePatient Services Coordinator
CredentialsHigh school diploma or equivalent; some roles may require certification in medical administrationHigh school diploma; additional certifications in healthcare administration are common
Work EnvironmentHospitals, clinics, healthcare facilitiesHospitals, clinics, outpatient centers
Job ResponsibilitiesCollect patient information, verify insurance, schedule appointmentsAssist patients with check-in, provide information, coordinate patient flow

The main difference between a Registration Associate and a Patient Services Coordinator lies in their scope of responsibilities. Registration Associates primarily focus on data collection and insurance verification, while Patient Services Coordinators handle broader patient interactions and coordination. Both roles are essential in healthcare settings and often work closely to ensure smooth patient experiences.

What are the most commonly searched types of Registration jobs in Washington? The most popular types of Registration jobs in Washington are:
Registration Associate jobs near you
Infographic showing various Registration Associate job openings in Washington as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,807 per year, or $22.5 per hour.

Patient Registration Associate (M-F 1:30pm-10pm)

MedStar Health

Washington, DC • On-site

$19.25 - $24.25/hr

Other

Posted 4 days ago

Medstar Health rating

7.8

Company rating: 7.8 out of 10

Based on 239 frontline employees who took The Breakroom Quiz

132nd of 887 rated healthcare providers

Job description

About the Job
Department: Imaging Services
Status: Full-time, 40-hours per week
Schedule: Monday-Friday, 1:30pm-10:00pm (Evening Shift)
General Summary of Position
The individual in this position provides assistance to patients in the department. The individual is responsible for coordinating all the functions and activities related to patient access including but not limited to: front end customer service accurate and complete patient registration in the approved organization electronic scheduling and billing systems appointment scheduling insurance verification accurate Time-of-Service (TOS) payment processing and the balancing of all TOS payments using the approved organization electronic scheduling and billing systems. These functions are performed in accordance with all applicable laws and regulations and Georgetown University Hospital's (GUH) philosophy policies procedures and standards.
Primary Duties and Responsibilities
  • Patient Arrival/Check-In & Check-Out Greets patients responds to inquiries and assists patients with the completion of paperwork ensuring all information obtained is complete and accurate. Validates patient identity by asking to see identification and/or validate the stored image of the patient's identification. Obtains and scans Patient Photo ID Insurance Card Referrals and signed documents into the approved organization electronic scheduling and billing systems as appropriate. Is responsible for resolving all outstanding Alerts on pending appointments at the time of patient arrival to minimally include: Missing Referral Missing Pre-certification/Authorization Self Pay Accounts Eligibility Verification Missing Demographic/Insurance Information Medstar and/or Georgetown University Hospital specific requirements Enters all relevant data linking to the appropriate appointment/visit and ensures all required data elements are captured. Advises patient of his/her financial responsibility and obtains signed financial responsibility form (FIN form) as necessary. Collects visit copayment co-insurance balance on account self-pay payments. Posts payments to patients' account in the approved organization electronic scheduling and billing systems and provides patient with system generated receipt. Communicates patient's arrival to appropriate clinical staff. Keeps patient informed of schedule delays. Ensures that patient appointments are statused in the approved organization electronic scheduling and billing system in a timely manner as follows: Appointment is Arrived at time patient presents for their scheduled appointment. All No Show Cancelled or Rescheduled appointments are statused by end of each session or the day's end at the latest. Patients seen after hours will have appointments statused at the start of the next business day. Reviews encounter forms for accuracy and completeness prior to patient check out. Corrects and completes forms as required and ensures an encounter form is submitted for every arrived patient. Performs the following approved organization electronic scheduling and billing systems Front Desk Module tasks to ensure that all monies are accurately collected and accounted for at day's end: At day's end reconciles all monies collected (cash checks and credit card payments) to the money entered in the approved organization electronic scheduling and billing systems Front Desk Module. Closes and balances the Credit Card Machine on a daily basis. Batches payments and delivers payment batches to designated department resource for balance verification creation of bank deposit and delivery of deposit to the Cashier's Office. At the end of each day or session batches encounter forms prepares Batch Entry Form and Batch Control Log to be sent to Physicians' Unified Billing Service (PUBS).
  • Registration Will search the Enterprise Access Directory (EAD) to establish if the patient is new or existing. Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment into the approved organization electronic scheduling and billing systems.
  • Scheduling Obtains basic clinical information from patients/callers to determine the appropriate appointment type and provider to which the appointment should be booked. Identifies patient's insurance ascertains GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient. Determines referral requirements creates Referral in the approved organization electronic scheduling and billing system and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Schedules patient follow-up appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the GUH and departmental policies and procedures. Communicates referral requirements patient's financial responsibility and other pre-appointment information as appropriate including necessary procedure/examination preparations e.g. NPO after midnight according to departmental policies and procedures. Answers incoming calls for practice and provides information regarding services referrals etc. Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Makes confirmation calls to patients regarding future appointment dates. Prints and distributes provider schedules to clinical team/management/administration as appropriate
  • Medical Records Adhering to departmental policies and procedures will access a patient's medical record / electronic health record (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function. Retrieves results from Hospital Patient Management system as necessary. Adheres to most current work flows or processes Developed within specific Practice. Appropriately and accurately scans and indexes documents using correct naming conventions into patient EHR. Picks-up laboratory reports dictations radiology films correspondence etc. as necessary. Routes to appropriate physician and patient record.
  • Office Maintenance Maintains and utilizes all office equipment such as computers fax machines telephones etc. according to manufacturer's recommendations. Maintains competency in all electronic systems required for job functions. Keeps personal workspace reception and waiting areas neat clean and free of debris at all times. Communicates building and facility issues or concerns to the appropriate housekeeping staff for resolution. Reports computer malfunctions software issues and/or problems to the Help Desk or appropriate staff
  • Observes Joint Commission (JC) standards Patient Safety initiatives Patient Rights and Health Insurance Portability and Accountability Act (HIPAA) Privacy standards Follows care documentation and cleanliness standards in the performance of job duties; Completes in-services and education on a timely basis; Is focused on patient safety during performance of duties and improves or makes corrections when safety issues arise; notifies department manager as required; Interacts with other team members both on the unit and in other units in an appropriate and proactive way to benefit the patient; Observes proper elevator etiquette and courtesy: smiles and speaks to patients and visitors does not discuss patient care and keeps voice low gives right-of-way to patients and visitors; Keeps all patient information strictly confidential; Never discusses patient information and hospital business in public areas; Protects patient privacy in public areas; and Adheres to all JC and GUH Patient Rights standards.
  • Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and is not to be considered as all inclusive.
Minimal Qualifications
Education
  • High School Diploma or GED required
  • Associate's degree preferred
Experience
  • 1-2 years Customer service experience required
  • 1-2 years Medical/clinical office experience preferred
  • Less than 1 year Computerized scheduling and registration systems preferred
  • Less than 1 year Knowledge of IDX / GE Centricity Business preferred
  • Less than 1 year Experience with an electronic health record system desired especially GE Centricity Clinical or Aria preferred
Knowledge Skills and Abilities
  • Excellent interpersonal communication and customer service skills and good telephone etiquette
  • Knowledge of medical terminology
  • Effective oral and written communication skills
  • Ability to deal effectively and professionally with a variety of different individuals
  • Ability to perform in a high pressure environment
  • Ability to organize and prioritize work

This position has a hiring range of
USD $18.70 - USD $32.72 /Hr.

What Medstar Health employees say

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About Medstar Health

Sourced by ZipRecruiter

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Columbia, MD, US

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