Registered Client Associate Jobs in Madison, WI (NOW HIRING)

I. Purpose of Position
The Registered Nurse (RN) in Oral Surgery focuses on the health and wellness of individuals, families and populations in collaboration with other health care professionals by incorporating evidence-based practice in the management of patient care. The RN utilizes the nursing process and aligns practice with organizational policies, professional nursing standards and regulatory practice acts.
The Registered Nurse in Oral Surgery provides direct patient care to patients requiring procedural sedation, assists the Oral Surgeon in patient consults, and oversees assigned tasks to facilitate effective patient care.
II. Mission and Values Statement

• Support our mission: Improving health, improving lives.
• Our shared values are the guiding principles which lie at the core of the work we do every day. They reflect our culture and our commitment to those we serve.
  • Compassion
    Listen to our patients, staff and community to understand their needs and provide care with empathy and respect.
  • Diversity
    Provide care and build community that respects the personal, social and cultural diversity reflected in our patients and staff.
  • Stewardship
    Use the resources we are given effectively and efficiently, and we value innovation.
  • Opportunity

Believe that every person deserves quality healthcare to help them overcome barriers and create new opportunities.

• Community

Work together with healthcare organizations and local partners to improve the health of our community and expand care to those with limited access.
Skills & Requirements
III. Essential Job Functions/Duties
• Demonstrates superior critical thinking and problem-solving skills.
• Demonstrates excellent written, verbal, telephone and interpersonal communication skills. Utilizes excellent hearing and listening skills in order to receive and act on detailed information. Communicates based on the client's level of comprehension and understanding. Demonstrates diplomacy and sound judgment in all interactions; respect for multicultural diversity.
• Demonstrates excellent organization and multitasking skills. Must be able to apply critical thinking, communication and documentation skills simultaneously.
• Conduct sound nursing assessment.
• Utilizes computer programs to assess, process, educate and document all information in an accurate manner. Demonstrates working knowledge of all utilized software programs
• Answer telephone inquiries regarding patient needs
• Call/e-prescribe medication to pharmacy per provider and document in electronic health record
• Perform outbound follow-up calls as requested
• Adhere to general organizational, department and clinical policies and protocols
• Respond to oral surgery emergencies
• Conform to infection control policies, utilize aseptic technique and follow standard precautions
• Utilize interpreter services for limited English proficient patients
• Provide excellent customer service and patient/family centered care.
• Works effectively on a team and communicate respectfully with patients and all staff based on shared goals and mutual respect.
• Honors patients' right to privacy and confidentiality. Adheres to strict patient, customer and business confidentiality standards
• Assists Oral Surgeon in patient consults
• Performs advanced nursing activities including procedural sedation, preoperative and postoperative assessments, and patient education.
• Assesses patient's health history, including medication reconciliation in preparation for oral surgery procedure.
• Oversees various daily activities of the oral surgery practice as assigned by the Sun Prairie Clinic Manager
IV. Additional Job Functions/Duties
• Participation in educational activities for staff, students, trainees and volunteers.
• Participate in quality improvement activities and process improvement projects.
• Maintain solid and positive communication with other work teams in the clinic.
• Performs other duties as assigned.
V. Management Responsibilities
Not applicable
VI. Education, Experience and Credentialing
Required Qualifications:
1. Associate Degree in Nursing
2. Current licensure in State of Wisconsin
3. Minimum of 3 years in experience in either an inpatient or outpatient setting
providing procedural sedation
4. BLS & ACLS certification
Preferred Qualifications:
1. Bachelor's Degree in Nursing
2. PALS Certification
3. Fluency in English and Spanish
4. Knowledge of Microsoft Office and Epic
5. Previous experience in dental setting
VII. Personal Qualifications
• Ability to multi-task in fast-paced environment
• Efficient and organized
• Reliable and punctual
• Strong communication skills
• Strong patient/customer service skills
• Problem solving skills individually and in a group setting
• Positive attitude, able to build morale
• Ability to maintain confidentiality
• Ability to work well as a team player with patient care as the first priority
• Demonstrates cultural competence with patients and staff
• Open to continuous learning to build effectiveness
• Attentive to safety and security issues
• Articulates and supports the mission of the organization
VIII. Physical Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Qualifications