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Regional Technical Service Manager Jobs (NOW HIRING)

Daikin

TECHNICAL SERVICE MANAGER

San Jose, CA · Remote

$84K - $105K/yr

The Regional Technical Service Manager supports internal and external customers who install / repair and maintain heating and air-conditioning systems. This includes inverter, non-inverter ...

SAP

Technical Service Manager

Chicago, IL

$119K - $120K/yr

This is a customer-facing role where you will be part of the ECS North America regional team ... Technical Managed services, security, and integration. * Guide customers on all technical aspects ...

Classet

Technical Service Manager

New York, NY · On-site

$70K - $90K/yr

Devoción is Hiring a Technical Service Manager! Location: New York, NY Schedule: Full-Time (may require overtime, weekends, and holidays) Pay Rate: $70,000 - $90,000 annually (based on experience ...

SAP

Technical Service Manager

Chicago, IL · On-site

$119K - $120K/yr

This is a customer-facing role where you will be part of the ECS North America regional team ... Technical Managed services, security, and integration. * Guide customers on all technical aspects ...

Syensqo

Technical Service Manager

Orange, TX

$109K - $110K/yr

The Technical Services Manager is responsible for leading and integrating all site technical services activities to ensure safe, reliable, and cost-effective operation of the Orange, Texas ...

Daikin

TECHNICAL SERVICE MANAGER

Louisville, KY

$106K - $106K/yr

Resolve technical issues, support sales growth and technical training needs of the region ... Excellent customer service, relationship management and interpersonal skills. * Proficiency in ...

Daikin

TECHNICAL SERVICE MANAGER

Louisville, KY · On-site

$106K - $106K/yr

Resolve technical issues, support sales growth and technical training needs of the region ... Excellent customer service, relationship management and interpersonal skills. * Proficiency in ...

W. R. Grace & Co.

Technical Service Manager

Columbia, MD

$138K - $190K/yr

We provide innovative products, technologies and services which our customers use to manufacture ... Act as the main technical contact for all assigned customers in the region. * Prepare, organize ...

Ametek

Technical Service Manager

Stafford, TX · On-site

$101K - $101K/yr

This role provides technical support to team of 7 Field Service Engineers. Analyze schematic ... Oversee service region, including Field Service Department, by performing annual reviews, applying ...

Rentokil

Technical Service Manager

Salt Lake City, UT · On-site

$112K - $112K/yr

... Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to resolve service quality ...

Rentokil

Technical Service Manager

Saint Paul, MN · On-site +1

$117K - $117K/yr

... Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to resolve service quality ...

Rentokil

Technical Service Manager

Saint Paul, MN

$117K - $117K/yr

... Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to resolve service quality ...

Rentokil

Technical Service Manager

Des Moines, IA

$113K - $113K/yr

... Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to resolve service quality ...

Rentokil

Technical Service Manager

Phoenix, AZ · On-site

$115K - $115K/yr

... Technical Account Managers and National Account Managers to drive Actions and Recommendation resolution by RTX and Customers. * Works collaboratively with Branch leaders to resolve service quality ...

RESA Power

Technical Service Manager

Lincoln, NE · On-site +1

$101K - $102K/yr

Position Summary The Technical Service Manager (TSM) will develop and maintain relationships with potential and existing clients within the technical and manufacturing fields. Identify opportunities ...

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Regional Technical Service Manager information

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$39.5K

$77.8K

$128K

How much do regional technical service manager jobs pay per year?

As of Jun 11, 2026, the average yearly pay for regional technical service manager in the United States is $77,836.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $91,500.00 per year, depending on experience, location, and employer.

What is the difference between Regional Technical Service Manager vs Field Service Engineer?

AspectRegional Technical Service ManagerField Service Engineer
CredentialsTechnical certifications, industry-specific trainingTechnical certifications, specialized training
Work EnvironmentRegional offices, client sites, management rolesOn-site at client locations, hands-on technical work
Employer & Industry UsageManufacturing, industrial equipment, service companiesEquipment manufacturers, industrial sectors, maintenance firms
Common Search & ComparisonYesYes

The Regional Technical Service Manager oversees technical support across a region, focusing on management, coordination, and strategic planning. In contrast, a Field Service Engineer performs hands-on technical repairs and maintenance at client sites. While both roles require technical certifications and industry experience, the manager role emphasizes leadership and oversight, whereas the engineer role is more operational and technical execution.

What cities are hiring for Regional Technical Service Manager jobs? Cities with the most Regional Technical Service Manager job openings:
What states have the most Regional Technical Service Manager jobs? States with the most job openings for Regional Technical Service Manager jobs include:
Regional Technical Service Manager jobs near you
Regional Technical Service Manager

Regional Technical Service Manager

Tech Electronics

Columbia, MO • On-site

$110K - $110K/yr

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Who is Tech Electronics?
We provide systems and services that help our customers work smarter, feel safer, and collaborate more effectively. Tech Electronics is a technology services organization headquartered in St. Louis, Missouri with seven offices across the Midwest.
At Tech Electronics, we specialize in low voltage life safety and communication systems in the education, healthcare, construction, government, commercial-industrial, SMB, and worship industries. From fire alarm installation and testing to security cameras and video surveillance, our tailor-made solutions deliver connection and protection.
Why Tech Electronics?
At Tech Electronics, we pride ourselves on bringing a unique family atmosphere to an ever-evolving technology marketplace. We recognize that our people made us special when we opened our doors over 60 years ago, and they continue to do so today.
We prioritize giving motivated individuals opportunities to find their gifts, develop their talents, and live their lives to the fullest. If you're looking for a job that's more than just a job, our Tech family is waiting for you!
What's in it for you?
  • Health, Vision & Dental Insurance on DAY ONE
  • Company credit card, cellphone, laptop (as needed)
  • Paid Time Off & Accrued Personal Time
  • Tuition Reimbursement
  • Long term & Short-term disability
  • Hybrid office schedule (select positions)
  • Immense Growth Opportunities
  • Relaxed Family Culture

POSITION SUMMARY
The Technical Service Manager is responsible for overseeing and managing service queues, performing technical triage, and ensuring service tickets are accurately documented and dispatched. This role acts as the critical link between customers, service coordinators, and field technicians, ensuring that all service requests are handled efficiently, prioritized correctly, and resolved to the highest standards of customer satisfaction.
What you'll do as the Regional Technical Service Manager
  • Prioritize service tickets based on urgency, contractual obligations, and customer impact.
  • Review incoming service requests to validate scope, accuracy, and completeness and ensure timely and effective communication with customers
  • Diagnose issues at a high level to ensure proper technician assignment and preparedness.
  • Ensure timely assignment and dispatch of service technicians.
  • Clarify and refine service tickets to reduce unnecessary callbacks or delays.
  • Maintains communications with customers and dispatch team throughout the service activity.
  • Handles customer and technical escalations and keeps leadership team informed of risk, issues, actions and decisions.
  • Works directly with the customer service representative in obtaining work order information and/or material required for service work orders.
  • Responsible for suggesting methods to improve operations, processes, efficiency, and service to both internal and external customers.
  • Maintains a favorable working relationship with all employees and managers to promote a cooperative and harmonious working environment and facilitate positive employee morale, productivity, and continued improvement.

SUPERVISORY DUTIES: This position will start as an individual contributor role, but the right candidate will likely take on leadership responsibilities.
POSITION QUALIFICATION REQUIREMENTS
The following are the minimum qualifications an individual needs in order to successfully perform the duties and responsibilities of this position. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education & Experience
  • 4+ years of experience in low voltage systems (Fire Alarm, Security, Healthcare, or AV).
  • 4+ years in a service coordination, dispatch, or technical leadership role preferred.
  • Relevant certifications (e.g., NICET, manufacturer certifications, or industry-specific credentials) are a plus.

Technical Skills
  • Strong understanding of low voltage systems and service workflows.
  • Ability to interpret technical issues and translate them into actionable service plans.
  • Familiarity with service management or ticketing systems.

Soft Skills
  • Excellent communication and customer service skills.
  • Strong organizational and multitasking abilities.
  • Problem-solving mindset with attention to detail.
  • Ability to work in a fast-paced, service-driven environment.

Education: 4 year degree or equivelent work experience
Experience:
  • Four years working in the electronics field where AC/DC theory is used daily and/or working as a Service technician for Fire Alarm, Security, and Healthcare.
  • Four years of experience working as a customer service representative.

Skills/Abilities:
  • Proven ability to work in client management and service management software system
  • Excellent organization and time management skills
  • Ability to prioritize most important tasks while not losing sight of others
  • Ability to solve practical problems and carry out responsibilities with minimal supervision
  • Ability to communicate effectively at all levels and across diverse cultures
  • Ability to adapt as the external environment and organization evolves
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Communication
  • Ability to effectively communicate technical concepts such as system operations and system installation practices to individuals that do not have the same knowledge levels
  • Excellent communication and interpersonal skills

Attitude
  • Strong customer and results orientation
  • Commitment and conviction to high level company goals
  • Committed to continual improvement, including self-improvement
  • Ability to function as an effective team member

People Skills
  • Instills a feeling of trust and confidence when dealing with people
  • Presents a warm and personal demeanor
  • Treats all employees with respect and dignity, demonstrating professionalism and maturity

Travel Required:
This position will require approximately 25% travel, weighted more heavily during onboarding.
Tech Electronics is an Equal Opportunity Employer. Tech Electronics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact Human Resources at hr@techelectronics.com

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