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Regional Technical Operations Manager Jobs in Boca Raton, FL

Lycatel LLC

Regional Operations Manager

Plantation, FL · On-site

$49K/yr

... regional operations matters · Coordination and communication with Regional Sales Managers Education and/or Work Experience Requirements: · 2-3 years of operations management experience · Strong ...

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Regional Technical Operations Manager information

See Boca Raton, FL salary details

$40.3K

$78.5K

$131.4K

How much do regional technical operations manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for regional technical operations manager in Boca Raton, FL is $78,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,000.00 and $98,200.00 per year, depending on experience, location, and employer.

What does a regional technical operations manager do?

A Regional Technical Operations Manager oversees the technical operations within a specific geographic area, ensuring that all systems, equipment, and processes run efficiently and meet organizational standards. They are responsible for managing technical teams, coordinating maintenance and repairs, implementing operational strategies, and ensuring compliance with safety and quality regulations. This role often involves analyzing performance data, optimizing workflows, and collaborating with other departments to improve service delivery and operational effectiveness.

What are the key skills and qualifications needed to thrive as a regional technical operations manager, and why are they important?

To thrive as a Regional Technical Operations Manager, you need expertise in operations management, technical problem-solving, and a relevant degree in engineering, information technology, or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and industry certifications such as PMP or Six Sigma are commonly required. Strong leadership, effective communication, and strategic thinking are vital soft skills for managing teams and driving regional initiatives. These skills and qualifications are crucial for ensuring operational efficiency, consistent service delivery, and successful execution of technical projects across multiple locations.

What are some common challenges faced by a regional technical operations manager, and how can they be effectively addressed?

Regional Technical Operations Managers often encounter challenges such as coordinating technical teams across multiple locations, ensuring consistent implementation of processes, and maintaining communication between regional and central offices. Successfully addressing these challenges typically involves establishing clear standard operating procedures, leveraging project management tools, and fostering open channels for feedback. Experience in cross-functional collaboration and adaptive problem-solving is essential, as is the ability to prioritize tasks and respond quickly to unexpected technical issues within the region.

What is the difference between Regional Technical Operations Manager vs Regional Service Manager?

AspectRegional Technical Operations ManagerRegional Service Manager
CredentialsTechnical certifications, relevant industry experienceCustomer service, management experience
Work EnvironmentTechnical teams, field operations, infrastructureCustomer sites, service teams, client interactions
Industry UsageTelecommunications, utilities, manufacturingIT services, maintenance, facilities management
Primary FocusTechnical operations, infrastructure maintenanceCustomer satisfaction, service delivery

The Regional Technical Operations Manager primarily oversees technical infrastructure and operations, ensuring systems run smoothly across regions. In contrast, the Regional Service Manager focuses on customer service and service delivery quality. Both roles require strong leadership and industry-specific knowledge but differ in their core responsibilities and daily tasks.

What are popular job titles related to Regional Technical Operations Manager jobs in Boca Raton, FL?

For Regional Technical Operations Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Regional Technical Operations Manager jobs in Boca Raton, FL look for?

The top searched job categories for Regional Technical Operations Manager jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Regional Technical Operations Manager jobs?

Cities near Boca Raton, FL with the most Regional Technical Operations Manager job openings:

Regional Technical Operations Manager jobs near you

Technical Operations Manager

City of North Miami Beach, FL

North Miami Beach, FL • On-site

$93K - $140K/yr

Full-time

Medical, Life, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Salary : $93,611.99 - $140,417.99 Annually
Location : 17011 NE 19th Ave, North Miami Beach, FL, FL
Job Type: Full-Time
Job Number: 00798
Department: Information Technologies
Division: INFORMATION SERVICES
Opening Date: 08/14/2026
Closing Date: 8/28/2026 5:00 PM Eastern
FLSA: Exempt
Bargaining Unit: N/A
Description
The Technical Operations Manager is responsible for managing the IT support staff, server systems and technical projects. This position will be responsible for the overall direction, coordination, implementation, execution, control and completion of projects, ensuring timely planning and execution according to schedule. Oversees a team of high-caliber individuals, responsible for leading the diagnosis, prioritization, and resolution of issues affecting the City's end user computing solutions. Works effectively with cross-functional team and reports to the Chief Information Officer.
ADA REQUIREMENTS: Individual's sensory modalities (vision and hearing) and physical capabilities (ambulation, strength, coordination, dexterity, range of motion) must be sufficient to perform the Essential Functions of the position.
Examples of Duties
  • Oversee and direct day-to-day activities of the Network and Systems Division, ensuring that systems, product services, and infrastructure work reliably and securely.
  • Prioritize and manage incidents and service queues to ensure delivery of technical services within departmental service level agreement.
  • Ability to identify and troubleshoot processing issues and coordinate and manage issue resolution.
  • Manage implementation of customer facing hardware and software.
  • Manage the City's VOIP infrastructure and communication services.
  • Coordinate installations, construction and structured cabling needs as directed.
  • Design and implement automation solutions for rapid IT service delivery.
  • Manage proactive monitoring solutions to ensure end user services realize expected uptime.
  • Manage field support staff and user experience engineers in the team's daily 24x7 operation.
  • Direct the activities of IT support staff in daily reactive operations tasks as well as proactive project work.
  • Mentor and manage customer facing staff and support career development.
  • Deliver services and solutions as designed and managed by Chief Information Officer.
  • Ensure the development and maintenance of knowledge base and system.
  • Excellent problem-solving skills, especially as they relate to determining the root cause for production system events and outages in complex computer solutions spanning multiple datacenter environments.

Minimum Qualifications
  • Graduation from an accredited college or university with a bachelor's degree in Management Information Systems, Computer Information Systems, Computer Science, or a closely related field, and five (5) years experience in a 24/7 operations environment; or any equivalent combination of training and experience which provides the required knowledge, skills and abilities
  • Must possess and maintain a valid Florida driver's license with satisfactory driving record held throughout employment.
  • Certified Public Technology Manager (CPTM) Preferred.

Supplemental Information
  • Technical aptitude and ability to explain complex technical capabilities and analytical concepts using non-technical terms.
  • Ability to effectively manage IT personnel and set department priorities based on daily operations and project-based business requirements.
  • Strong written and verbal communication skills, including ability to effectively communicate with customers, vendors and business leads at every level of the organization.
  • Excellent analytical, strategic conceptual thinking, strategic planning, and execution skills.
  • Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business and how they may be applied to the enterprise to drive digital business.
  • Excellent verbal and written communication skills.
  • Ability to establish and maintain effective working relationships with coworkers, the general public and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation, gender identity, or sexual orientation.
  • Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of all City ethics and conflicts of interest policies. Strong understanding of ethical behavior is required.
  • Ability to maintain regular and punctual attendance.
  • Ability to report to work as directed during an emergency as an essential employee of the City of North Miami Beach.
  • Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through personal contact, the use of the telephone and/or other City-issued technology devices. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist under desks and around furniture; to lift, carry, push, and/or pull moderate to heavy amounts of weight up to 20 lbs.; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and toverbally communicate to exchange information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants who demonstrate they meet the minimum requirements may be subject to an extensive selection process and screening program, which may include, but not be limited to, evaluation of education, training and experience; oral interview(s); background investigation; reference checks; medical evaluation; controlled substance screening. Preference will be given to certain veterans, spouses of veterans, or unmarried widows/widowers of veteran. Proof of veterans' eligibility must be provided at time of application EOE M/F/D/V. Applicants with disabilities who desire special accommodation MUST notify the Human Resources Department at the time of application. All applications must be submitted through the City of North Miami Beach's applicant portal hosted by Applications submitted elsewhere are not eligible for consideration.
The City of North Miami Beach offers a comprehensive benefits package to all eligible full-time employees which include annual leave, holiday pay, personal days, birthday, and sick leave as well as medical, life and short-term disability insurance. As determined by the City Manager, some positions may also have a vehicle allowance or a City-issued vehicle.
For more information on our employee benefits package, please click
01
These supplemental questions are part of the application screening process and will be used to determine eligibility. Incomplete responses (including "see resume") or inaccurate information may result in disqualification. Do you agree to answer all questions to the best of your knowledge and completely?
  • Yes
  • No

02
Do you possess a bachelor's degree or higher from an accredited college or university in Management Information Systems, Computer Information Systems, Computer Science, or a closely related field?
  • Yes
  • No

03
Please list your highest level of education completed, including your field of study.If not applicable, please enter "N/A."
04
Do you have at least five (5) years of professional experience working in a 24/7 operations environment?
  • Yes
  • No

05
Do you currently hold a Certified Public Technology Manager (CPTM) certification?
  • Yes
  • No

06
Do you have experience managing IT incidents, service queues, and technical issue resolution within established service-level expectations?
  • Yes
  • No

07
Do you have experience leading IT projects from planning and implementation through completion?
  • Yes
  • No

08
Do you possess a valid Florida driver's license with a satisfactory driving record?
  • Yes
  • No

Required Question

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