1

Regional Support Analyst Jobs (NOW HIRING)

Regional Support Manager

Lakewood, CO · On-site

$65K - $75K/yr

... analyze the region's Key Performance continuously Indicators (KPI's) to uncover trends and poor ... visit to support brand protection initiatives • Monitor Franchise performance through Key ...

Lead Support Analyst

Almont, CO · On-site

$55 - $60/hr

The role leads a team of Application Support Analysts, coordinates cross-regional triage, drives incident, problem, and change management aligned to ITIL, and partners with IT, business stakeholders ...

The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group ... Prioritize and coordinate assignments for issues impacting mission-critical systems across regions ...

The Lead Support Analyst plays a critical leadership role within the Scheduling Platforms group ... Prioritize and coordinate assignments for issues impacting mission-critical systems across regions ...

Executive Support Analyst

Boston, MA · On-site

$80K - $153K/yr

The Role Executive Support Analyst, High Touch Services The Executive Support Analyst provides ... regions and roles. Currently, some roles and locations require 100% onsite presence, while others ...

Executive Support Analyst

Boston, MA · On-site

$80K - $153K/yr

The Role Executive Support Analyst, High Touch Services The Executive Support Analyst provides ... regions and roles. Currently, some roles and locations require 100% onsite presence, while others ...

Operations Support Analyst

Salem, OR · On-site

$4.3K - $5.9K/wk

Operations Support Analyst Administrative Specialist 2 - Operations Support Analyst Oregon ... regional transit coordinators and grant recipients with administrative functions. * Identify ...

next page

Showing results 1-20

Regional Support Analyst information

See salary details

$14

$31

$56

How much do regional support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for regional support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Regional Support Analyst vs Customer Support Specialist?

AspectRegional Support AnalystCustomer Support Specialist
Required CredentialsBachelor's degree in IT, Business, or related field; technical certifications often preferredHigh school diploma or equivalent; some roles may require certifications in customer service
Work EnvironmentCorporate offices, client sites, remote support for regional clientsCall centers, retail locations, online support channels
Employer & Industry UsageIT companies, telecom, manufacturing with regional operationsRetail, tech, service industries, customer-facing roles

The Regional Support Analyst typically handles technical and operational support across multiple locations within a region, requiring technical skills and regional coordination. In contrast, a Customer Support Specialist focuses on direct customer interactions, providing assistance and resolving issues primarily through phone or online channels. Both roles are essential in their industries but differ mainly in scope, technical requirements, and customer engagement level.

What does a regional support analyst do?

A regional support analyst provides technical assistance and customer support within a specific geographic area, addressing issues related to software, hardware, or network systems. They troubleshoot problems, communicate with clients or internal teams, and often use support tools or ticketing systems to ensure timely resolution of technical issues.

What cities are hiring for Regional Support Analyst jobs?

Cities with the most Regional Support Analyst job openings:

What states have the most Regional Support Analyst jobs?

States with the most job openings for Regional Support Analyst jobs include:

What are popular job titles related to Regional Support Analyst jobs?

For Regional Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Regional Support Analyst job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

GeoBase Regional Support Team Analyst

San Antonio, TX • On-site

Woolpert
Civil Engineering Construction • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Woolpert Inc. rating

7.8

Company rating: 7.8 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

244th of 454 rated engineering


Job description

Woolpert is hiring a GeoBase Regional Support Team Analyst  to work on site at Lackland Air Force Base (AFB) in San Antonio, Texas. This is an on-site role with a schedule of 4 days working at the Air Force Civil Engineer Center (AFCEC) on Lackland AFB and 1 day working remotely.

The GeoBase Analyst will be part of a dynamic fast-paced team supporting United States Department of the Air Force (DAF) installations for the Air Force Civil Engineer Center (AFCEC) GeoBase program. Analyst will support installations worldwide, utilizing Esri ArcGIS desktop and enterprise solutions to meet installation and GeoBase program geospatial requirements in coordination with GeoBase Service Desk managers.

What You Will Do:

As a GeoBase Regional Support Team Analyst (Geospatial Specialist II) at Woolpert, you will: 

  • Create and maintain Air Force Civil Engineering GIS data in an enterprise environment, managing a versioned, multi-user geodatabase
  • Create, update, and produce a variety of installation, range, and vicinity maps, drawings, plans, and other graphic representations using cartographic techniques to represent spatial data
  • Perform data quality assurance and control, ensuring compliance with Air Force and Department of Defense geospatial data standards
  • Perform regular and frequent data updates in coordination with analysts or government personnel located at DAF installations and other locations
  • Work closely with end users in the Air Force installation GeoBase offices and other base organizations to support GIS requirements, technical issues, and training needs such as data stewardship, ArcGIS applications, SDSFIE data model, enterprise capabilities, and GeoBase program objectives
  • Utilize the GeoBase Agile framework to enable task visibility and project transparency to AFCEC client:
  • Use Agile platform (Jira, Confluence) to record all processes and tasks, and manage all projects
  • Maintain detailed continuity folders and AF GeoBase Knowledge Base, documenting current installation-specific workflows, Standard Operating Procedures, and GeoBase program functional processes to ensure sustained and reliable operations
  • Coordinate and execute GIS data submissions and requests to authorized stakeholders and mission partners, including disaster response and emergency mapping and analysis support
  • Create and maintain installation and AF enterprise geospatial metadata
  • Perform complex GIS data analysis, extraction (digitization), and geocoding processes
  • Integrate geospatial imagery, lidar, survey, and field collected data into the GeoBase enterprise
  • Migrate or convert legacy GIS, CAD, non-spatial, and tabular data to GeoBase standards
  • Analyze current processes and recommend improvements or other best practice solutions
  • Maintain data for archival storage, record keeping, and inventory of source data and maps
  • Work with GeoBase Portal content managers and technical teams to create or improve data and geoprocessing services for enterprise availability to all system users

What You Will Bring:

  • U.S. citizenship.
  • Two (2) to four (4) years of geospatial experience
  • Active Tier 1 Investigation (National Agency Check and Inquiries NACI), security clearance, or the ability to pass a Tier 1 Investigation
    • Willingness to undergo a pre-employment background check and drug screening
  • Extensive knowledge of Esri ArcGIS software and capabilities:
    • Two (2) years of experience using ArcGIS Desktop (ArcMap) or ArcGIS Pro
    • Two (2) years of experience using Portal for ArcGIS or ArcGIS Online (AGOL)
  • Two (2) years of experience in a role requiring:
    • Excellent problem-solving and consulting skills with emphasis on client and team member engagement
    • Proven experience providing excellent customer service
    • Strong technical proficiency using Microsoft Office products
    • Excellent written and verbal communication skills necessary for our dynamic working environment
    • Attention to detail and proven experience meeting data quality assurance and accuracy standards
    • Strong organizational, time management, and analytical skills
    • Ability to work independently, collaboratively as part of a team, and as a member of a large organization
    • Ability to offer constructive feedback and problem solving, as well as clear direction to support goals
    • The following experience is favored: 
  • Experience with the DAF GeoBase program
  • Experience with the Spatial Data Standards for Facilities, Infrastructure, and Environment (SDSFIE) GIS data standard, or other defined spatial data model
  • Proficiency using ArcGIS Pro Attribute Rules or Data Reviewer extension
  • Experience with ArcGIS Enterprise, ArcSDE, or ArcGIS Server
  • Experience with GIS databases, CAD software, GPS field data collection, or surveying
  • Proficiency in processing and using geospatial imagery and lidar data
  • Experience with Agile project management methodology using Atlassian or similar platforms
  • Enterprise GIS experience
  • Experience with DoW geospatial data and systems

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you'll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

  • Freedom to Work program: Set your own schedule and location (as appropriate).
  • Principal program: Earn the opportunity to become an owner of the firm.
  • Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
  • Career development: Explore a wide range of learning and growth opportunities within and across industries.
  • Health, life, vision, and dental insurance: Cover all your medical bases.
  • Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

What Woolpert Inc. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom