Regional Resource Development Director Jobs (NOW HIRING)

Company Overview
HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter.
HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare's #1 platform. We streamline everyday tasks while improving performance, engagement, and safety - fostering a workplace where people flourish, and care thrives.
Why Join Us
At HealthStream, you'll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive.
Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care - a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry.
We're proud of our values-forward culture that offers our people:

• Mission-oriented work
• Diverse and inclusive culture
• Competitive Compensation & Bonuses
• Comprehensive Insurance Plans
• Mental and Physical Health Support
• Work-from-home flexibility
• Fitness Center Reimbursements
• Streaming Good time off for volunteering
• Wellness workshops
• Buddy Program for new HealthStreamers
• Collaborative work environment
• Career growth opportunities
• Continuous learning opportunities
• Inspiring workspaces to collaborate and connect with other HealthStreamers
• Free employee parking at our Resource Centers in Nashville and San Diego

At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration.
We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you!
HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.
Position Information
Position Overview
This is a management and technical position. In addition to management responsibilities, a Director of Development will serve as the technical lead of the Continuing Medical Education (CME) product development group. This group is responsible for three distinct healthcare software products: CloudCME, a cloud-based CME management and activity reporting platform serving hospitals, health systems, and medical associations; Rievent, an event and activity management platform for CME providers; and eeds, a CME tracking and compliance solution. Together these products help healthcare organizations manage the full lifecycle of continuing medical education - from activity planning and faculty disclosure through credit issuance, transcript management, and regulatory reporting.
You will lead the design, development, and maintenance of the CME product portfolio in accordance with technology best practices and HealthStream's strategic platform direction. Working closely with product management, solution engineers, and senior developers, you will understand and refine requirements, lead technical strategy across the group, and drive alignment with HealthStream's modern platform architecture. A key responsibility is bridging the diverse legacy technology landscapes of the CME applications toward the standard HealthStream platform stack - including React-based UIs, Python and C#/.NET Core microservices, AWS-hosted infrastructure, and Snowflake-based data pipelines - while maintaining continuity of service for existing customers. You will design and estimate effort of new features or sub-systems from business concept to detailed technical design, and ensure quality, defect-free software that adheres to company coding and documentation standards.
Key Responsibilities
You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training.
Leadership

• Provide technical leadership including consensus building and architectural decisions for software development teams
• Lead the technical design process for HealthStream applications and enhancements
• Coordinate technical projects with other technical disciplines within HealthStream IT
• Ensure software development teams adhere to HealthStream standards, processes, and best practices for software development and support efforts to define and update department policies
• Oversee the recruiting and hiring of software developers
• Mentor, support and retain junior managers and software developers
• Evaluate the performance of junior managers and software developers
• Support efforts to allocate software development personnel among projects
• Work with managers and software developers to establish and achieve career development goals for scoped reporting structure
• Ensure teams within purview are consistently using AI Productivity tooling to enhance delivery and quality

Operational/Troubleshooting

• Oversee and support the delivery and deployment of software releases to pre-production and production environments
• Define, organize and provide ongoing support for software applications in pre-production and production environments
• Coordinate the rapid response and resolution for high-priority software application defects and operational issues
• Provide input to senior management on budgetary and organizational concerns
• Lead investigation, diagnosis, and mitigation of software application failures and defects
• Provide input to senior management on budgetary and organizational concerns

Communication

• Work with business stakeholders to refine and inform the requirements for software application features and enhancements
• Communicate technical design details and provide clear guidance and complexity estimates for proposed software applications, features, and enhancements
• Collaborate with Quality Assurance on key focus areas and appropriate strategies for testing software application features, enhancements, and defect fixes
• Continuously consult and collaborate with architects, software developers, QA analysts and others on technical design, practices and emerging technologies

Requirements

• At least 6 years of experience in software development
• At least 4 years of experience as a development leader providing oversight of development teams
• Demonstrated success in management and growth of direct reports
• Experience working with agile development processes, Agile SCRUM experience preferred
• Bachelor's degree in computer science preferred. Commensurate experience or advanced industry technical certification will also be considered
• Experience managing 3rd party software vendors and contractors
• Successful management of contract or offshore development resources
• In depth knowledge of DevSecOps and CI/CD practices
• Working experience with Salesforce platform development, database design, and complex data models; Salesforce certification preferred
• Experience in healthcare technology; familiarity with healthcare data standards (FHIR, HL7, HIPAA) preferred
• Experience implementing integrations with third-party systems and external applications
• Frontend development
  • React (TypeScript preferred)
  • HTML5, CSS3, JavaScript/TypeScript
  • Component-based UI architecture and state management
• Backend / service development
  • Python and/or C#/.NET Core
  • RESTful API design and implementation
  • Microservices architecture and event-driven patterns
• Cloud and infrastructure (AWS)
  • ECS/Fargate, Lambda, API Gateway
  • RDS (PostgreSQL or Aurora), S3, SQS/SNS
  • IAM, VPC, and cloud security fundamentals
• Data and analytics
  • Snowflake data warehousing
  • SQL querying and performance tuning
  • Data pipeline design and ETL/ELT patterns
• DevOps and source control
  • GitHub Enterprise, GitHub Actions, CI/CD pipelines
  • Azure DevOps (work item tracking)
  • Docker/containerization
  • Infrastructure-as-code concepts (Terraform or equivalent)
• Integration technologies
  • REST, JSON, XML, OAuth 2.0
  • Webhooks, API gateway patterns
  • FHIR / HL7 familiarity a plus
• Development practices
  • SOLID development principles
  • Object-oriented and functional design patterns
  • Code review, refactoring, and technical debt management
  • Security vulnerabilities and secure programming techniques
• Software architecture
  • Architecture modeling and documentation
  • Distributed systems design patterns
  • Platform consolidation and legacy modernization strategies

Qualifications

• Investigate new tools and technologies and advocate for their use in HealthStream software development
• Exhibit appropriate attention to time management, professional conduct and adherence to corporate policies within scope of influence
• Proactively identify and mitigate interpersonal issues and work towards conflict resolution
• Able to put personal opinion aside and compromise to achieve outcomes that consider the strategic direction of leadership and the company.
• Able to balance multiple concurrent projects while delegating tasks at an appropriate level
• Able to effectively communicate with those outside of the immediate team to collaborate and coordinate on common concerns
• Actively breaks down silos and fosters a team spirit by referencing successes and failures in collective terms rather than by individual, function or role.
• Able to think through options when faced with challenges that need guidance and present those options to leadership with related pros and cons
• Exhibit appropriate attention to time management, professional conduct and adherence to corporate policies
• Demonstrates critical thinking skills when devising solution outcomes that balance risk, scope, timeline and compromise.

Compensation
The salary range for this position is $131,182 - $185,000. Salary will be determined on the candidate's level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles.
Benefits
HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance
• Paid Time Off
• Parental Leave
• 401k and Roth
• Flexible Spending Account
• Health Savings Account
• Life Insurance
• Short- and Long-Term Disability
• Medical Bridge Insurance
• Critical Illness Insurance
• Accident Insurance
• Identity Protection
• Legal Protection
• Pet Insurance
• Employee Assistance Program
• Fitness Reimbursement

Are you passionate about enhancing healthcare outcomes and empowering healthcare professionals? Join the HealthStream team and become a HealthStreamer! Together, we can make a difference in the world of healthcare.
Recruitment Fraud Notice: HealthStream is committed to protecting job seekers from recruitment fraud. All legitimate communications from HealthStream's Talent Acquisition team will come from an official HealthStream email address. HealthStream will never ask candidates to pay fees, purchase equipment, provide banking information, or share sensitive personal information outside of our secure hiring and onboarding process. If you receive a suspicious message claiming to be from HealthStream, please proceed with caution and report it to the appropriate authorities.
Req #46964