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Refocus Customer Support Jobs (NOW HIRING)

ReFocus Eye Health

Ophthalmic Technician

Westwood, NJ · On-site

$25/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. * Streamline ... Outstanding customer service skills. We Care: We prioritize patients, colleagues, and families with ...

ReFocus Eye Health

Ophthalmic Technician

Hyattsville, MD · On-site

$26/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. * Streamline ... Outstanding customer service skills. We Care: We prioritize patients, colleagues, and families with ...

ReFocus Eye Health

Ophthalmic Technician

Lansdowne, VA · On-site

$32/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. * Streamline ... Outstanding customer service skills. We Care: We prioritize patients, colleagues, and families with ...

ReFocus Eye Health

Ophthalmic Technician

Elmwood Park, NJ · On-site

$22 - $28/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. * Streamline ... Outstanding customer service skills. We Care: We prioritize patients, colleagues, and families with ...

ReFocus Eye Health

Ophthalmic Technician

Hyattsville, MD · On-site

$26/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. * Streamline ... Outstanding customer service skills. We Care: We prioritize patients, colleagues, and families with ...

ReFocus Eye Health

$21 - $27/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. • Streamline ... Refocus is an equal opportunity employer and we value diversity. Employment Type: Full Time Years ...

ReFocus Eye Health

Ophthalmic Technician & Scribe

Hamden, CT · On-site

$18.75 - $25/hr

Support ophthalmologists during minor surgeries, laser procedures, and crosslinking. • Streamline ... Refocus is an equal opportunity employer and we value diversity. Salary Description up to 28.00

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How much do refocus customer support jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for refocus customer support in the United States is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.80 per hour, depending on experience, location, and employer.

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For Refocus Customer Support jobs, the most frequently searched job titles are:

Infographic showing various Refocus Customer Support job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $45,281 per year, or $21.8 per hour.

Ophthalmic Technician & Scribe

Hamden, CT • On-site

ReFocus Eye Health
Outpatient Health Care • 51 - 200 employees
Learn more about ReFocus Eye Healthexternal

$20 - $28/hr

Full-time

Re-posted 23 days ago

Job description

Description

Join Our Growing Ophthalmology Team as an Ophthalmic Technician & Scribe!


Our established multi-specialty Ophthalmology group is seeking a skilled professional to join our friendly and dedicated team. If you're passionate about providing exceptional patient care and eager to grow in a supportive environment, we want to hear from you!


Your Impact:

Elevate patient care: Work closely with our ophthalmologists to gather comprehensive patient information, ensuring accurate diagnoses and personalized treatment plans.

Master ophthalmic testing: Conduct thorough preliminary examinations, including visual acuity, pupillary responses, and more.

Perform advanced diagnostics: Administer a range of diagnostic tests, such as OCT, perimetry, and ophthalmic photography.

Assist in surgical procedures: Support ophthalmologists during minor surgeries, laser procedures, and crosslinking.

Streamline patient flow: Efficiently manage patient flow in clinic and imaging rooms, collaborating with clinical staff.

Administer eye drops: (Certification Required)

Contribute to clinic efficiency: Perform clinical and administrative tasks, ensuring a smooth and organized workflow.


What You'll Bring/Requirements:

A passion for patient care and a commitment to excellence.

Exceptional attention to detail and strong organizational skills.

Excellent communication and interpersonal abilities.

Ability to thrive in a fast-paced, team-oriented environment.

Proven experience as an Ophthalmic Technician.

Knowledge of medical office procedures.

Ability to perform indirect activities, administrative tasks and any other assigned duties that contribute to the efficient & high-quality performance of the medical practice.

High School Diploma or equivalent.


Bonus Points:

Certified Ophthalmic Assistant (COA) Certification.


Key Skills:

Reliability and a strong work ethic.

Ability to work collaboratively with a diverse team.

Proficiency in data entry and typing.

Outstanding customer service skills.


Hours: Up to 40 hours

Travel: To additional local practices REQUIRED


We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.

We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.

We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.


Refocus is an equal opportunity employer and we value diversity.



Apply