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Redbox Jobs in Georgia (NOW HIRING)

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Redbox information

See Georgia salary details

$44

$46

$48

How much do redbox jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for redbox in Georgia is $46.68, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $47.69 per hour, depending on experience, location, and employer.

What are Redbox jobs?

Redbox jobs refer to employment opportunities with Redbox, a company known for its automated retail kiosks that rent DVDs, Blu-ray discs, and video games. Positions at Redbox include kiosk field service technicians, customer service representatives, and roles in operations, logistics, and corporate functions. Employees maintain and stock kiosks, provide customer support, and help manage the company's extensive network of locations. Working at Redbox often involves travel between kiosk sites and flexible scheduling. The company values customer service skills, technical aptitude, and reliability.

What are the key skills and qualifications needed to thrive as a Redbox Field Support Technician?

To thrive as a Redbox Field Support Technician, you need solid troubleshooting abilities, technical aptitude with kiosk hardware, and a high school diploma or equivalent. Familiarity with diagnostic tools, handheld devices, and inventory management systems is typically required. Strong communication, time management, and customer service skills distinguish top performers in this role. These competencies ensure kiosks operate smoothly, issues are resolved efficiently, and customer satisfaction remains high.

What are some typical challenges faced by Redbox Field Support Technicians, and how can they overcome them?

Redbox Field Support Technicians often encounter challenges such as troubleshooting kiosk hardware issues in diverse locations, managing tight service schedules, and ensuring machine uptime to meet customer demand. To overcome these challenges, technicians rely on strong problem-solving skills, effective time management, and clear communication with remote support teams. Staying organized and maintaining a proactive approach to preventive maintenance also helps in minimizing unexpected repairs and ensuring smooth operation across multiple sites.

What is the difference between Redbox vs DVD Rental Clerk?

AspectRedboxDVD Rental Clerk
Required CredentialsHigh school diploma or equivalent; basic customer service skillsHigh school diploma or equivalent; knowledge of DVD inventory
Work EnvironmentAutomated kiosks in retail locationsRetail store or rental shop
Employer & Industry UsageRedbox LLC, entertainment rental industryVideo rental stores, retail chains
Common Search & ComparisonYesYes

Redbox positions focus on managing automated kiosks for DVD rentals, requiring basic customer service skills. DVD Rental Clerks work in retail stores, assisting customers with rentals and returns. While both roles involve DVD rentals, Redbox jobs are kiosk-based, whereas DVD Rental Clerks are store-based. Understanding these differences helps job seekers find the right fit in the entertainment rental industry.

What are popular job titles related to Redbox jobs in Georgia?

For Redbox jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Redbox jobs in Georgia look for?

The top searched job categories for Redbox jobs in Georgia are:

Redbox jobs near you
Infographic showing various Redbox job openings in Georgia as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 80% Physical, and 20% Remote job distribution, with an average salary of $97,104 per year, or $46.7 per hour.

Manager, IT Enterprise Collaboration

Intercontinental Exchange Holdings, Inc.

Atlanta, GA • On-site

Full-time

Posted 22 days ago

Job description

Overview

Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

We are seeking a highly motivated individual to join our team as part of the Enterprise Collaboration department. The candidate will provide comprehensive support, administration, and continuous improvement of enterprise voice, video, contact center, and collaboration platforms, ensuring seamless communication across various platforms using both on-prem and cloud solutions.

Responsibilities

  • Own the Tier 1 / Tier 2 / Tier 3 operating model and overall service delivery performance across enterprise voice, collaboration, contact center, and recording platforms.

  • Lead complex technical escalations, major incidents, service restoration coordination, and operational decision-making for supported platforms.

  • Plan, test, and oversee upgrades, migrations, fix deployments, and lifecycle initiatives across on-prem and cloud environments.

  • Manage day-to-day operational priorities, ticket queues, escalation paths, on-call coverage, and service review activities.

  • Oversee administration and optimization of the full enterprise collaboration systems stack, ensuring standardization and operational consistency.

  • Work with project managers to allocate team resources, support delivery milestones, and ensure effective transition from project to operations.

  • Manage internal training, cross-training, technical standards, and knowledge-sharing across the team.

  • Assess technology trends, evaluate vendor solutions, and make recommendations to improve platform capabilities and end-user experience.

  • Lead planning and design activities for new deployments, architectural improvements, and service enhancements.

  • Lead Analysts, Engineers and cross-functional teams while fostering accountability and growth.

Supported Systems

  • Cisco Unified Communications (CUCM, Unity Connection)

  • Cisco Expressways

  • Cisco Meeting Server

  • Cisco Voice Gateways / SBC (CUBE, SIP, MGCP)

  • Zoom (Meetings, Phone, Webinars, Events)

  • Webex (Calling, Meetings, Contact Center)

  • Contact Center platforms (Webex Contact Center / UCCE / UCCX)

  • Voice Recording/QM/WFO platforms (Calabrio, Redbox)

  • Emergency services platforms (RedSky)

  • Reporting and administration tools (Variphy, Akkadian, CDR / SNMP)

  • Trading turrets (Cloud9, BT, IPC)

  • Virtualization platforms (VMware / ESXi / vCenter)

  • Automation and scripting tools (PowerShell, Python, APIs)

  • Microsoft Teams Phone / SBC

Knowledge and Experience

  • 10+ years of experience in a medium to large sized organization supporting enterprise collaboration, Cisco UC, Microsoft Teams, Webex, and Zoom environments.

  • People Management experience 

  • Expert knowledge of Cisco Unified Communications Manager and Unity Connection.

  • Expert knowledge of configuring and troubleshooting Cisco voice gateways and SBCs, including MGCP, SIP, and CUBE deployments.

  • Expert knowledge of Microsoft Teams Phone and SBC administration.

  • Expert knowledge of Zoom, Webex, and associated collaboration services.

  • Expert knowledge of call center platforms such as Webex Contact Center, UCCE, or UCCX.

  • Expert knowledge of voice recording platforms in both on-prem and cloud deployments.

  • Knowledge of trading turret platforms such as Cloud9, BT, and IPC.

  • Proficient knowledge of PowerShell and Python scripting for automation and operational optimization.

  • Expert understanding of VoIP, RTP, SIP, MGCP, H.323, call flows, and routing concepts.

  • Expert knowledge of CUCM configuration including CSS, partitions, call routing, and dial plan implementation.

  • Expert knowledge of virtualization architecture including VMware, ESXi, and vCenter.

  • Good knowledge of monitoring and reporting across IPT infrastructure, including SNMP analytics and CDR data.

  • Excellent time management skills with the ability to prioritize multiple tasks and projects with limited supervision.

Preferred Knowledge and Experience

  • Teamwork: Ability to work effectively with others, leveraging diverse perspectives and skills to achieve common goals and drive results

  • Problem Solving and Decision Making: Ability to break down complex problems, evaluate potential solutions, and make informed decisions to drive successful outcomes

  • Communication: Must be able to communicate technical details to technical and non-technical people

  • Professionalism: Must be able to conduct yourself in a professional manner and leave a positive impression on everyone you deal with. Must approach every workday with a can-do attitude

AI Competencies

  • Demonstrates a strong understanding of AI-powered productivity and analytics tools, including their capabilities, limitations, and appropriate use cases.

  • Identifies and drives opportunities where AI can enhance team performance and optimize end-user experience, ensuring effective solution adoption.

  • Champions the use of AI to streamline workflows, support decision-making, enhance communication, and improve operational efficiency across Enterprise Collaboration initiatives.

  • Ensures responsible and ethical use of AI, adhering to organizational standards for data privacy, security, and compliance.

----------Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.Employment Type: FULL_TIME

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