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About Catholic Charities of Southwest Kansas

Catholic Charities of Southwest Kansas operates Golden Harvest Thrift Stores to support our programs and extend our mission of serving our neighbors with dignity, compassion, and hope. Our Garden City store offers high-quality, affordable goods in a clean, dignified, and welcoming environment for all shoppers and donors.

Position Overview

Thrift Store Associates play a key role in creating a “Fresh, Full, and Fancy” shopping experience at Golden Harvest Thrift Store. In this role, you will provide friendly customer service, process and merchandise donations, operate the register, and help maintain an organized, safe, and mission-centered store.

We are hiring for a full-time position at our new Garden City store. Schedules will include some Saturdays and may include occasional evenings based on store needs.

Key Responsibilities

Customer Service & Sales

• Provide warm, dignified customer service to all shoppers, including voucher clients, and respond to questions and concerns professionally.
• Operate the ThriftCart point-of-sale system to process purchases, discounts, loyalty programs, and returns accurately.
• Promote current sales, specials, and loyalty programs to help meet store sales goals.

Donation Processing & Stewardship

• Receive donations with gratitude and professionalism, offering donors a positive, mission-focused experience.
• Sort, inspect, and price donated goods according to established guidelines, ensuring items are clean, safe, and appropriate for sale.
• Follow donation stewardship standards so items are thoughtfully evaluated before being recycled or discarded.
• Assist with back-room organization to keep donation processing areas orderly and safe.

Merchandising & Store Presentation

• Stock the sales floor promptly so the store remains “Fresh, Full, and Fancy.”
• Help create and maintain attractive, seasonal displays that highlight featured merchandise.
• Keep racks and shelves organized, maintain correct sizing rings and signage, and ensure items are neat and easy to shop.
• Participate in regular store “walk-throughs” to identify areas that need restocking, cleaning, or re-merchandising.

Teamwork, Mission & Safety

• Work collaboratively with the Store Manager, Lead staff, associates, and volunteers to support daily store goals.
• Support and model Catholic Charities’ mission and values in all interactions with customers, coworkers, volunteers, and donors.
• Help maintain a clean, safe environment on the sales floor and in the back room, following safety and quality-control procedures.
• Assist with opening and closing duties, including cleaning tasks and securing the store as assigned.

Qualifications

• Previous experience in retail, customer service, or thrift store work is helpful but not required; we will train the right candidate.
• Strong customer service skills and a friendly, professional demeanor.
• Ability to work effectively as part of a team with staff and volunteers of diverse backgrounds.
• Comfort using a point-of-sale (POS) system and handling cash and card transactions accurately.
• Ability to lift, move, and sort donations and merchandise (bending, reaching, standing for extended periods).
• Commitment to the mission and values of Catholic Charities of Southwest Kansas.

Schedule and Compensation

• Full-time and part-time positions available (schedule to be determined with the Store Manager).
• Typical schedule includes some Saturdays; weekday hours may vary by store needs.
• Hourly pay range: $16.00 per hour.
• Eligible benefits will vary by full-time vs. part-time status according to Catholic Charities of Southwest Kansas policies.

How to Apply

• Please submit your online application through this posting. Qualified candidates will be contacted to discuss next steps and interview availability.

• Previous experience in retail, customer service, or thrift store work is helpful but not required; we will train the right candidate.
• Strong customer service skills and a friendly, professional demeanor.
• Ability to work effectively as part of a team with staff and volunteers of diverse backgrounds.
• Comfort using a point-of-sale (POS) system and handling cash and card transactions accurately.
• Ability to lift, move, and sort donations and merchandise (bending, reaching, standing for extended periods).
• Commitment to the mission and values of Catholic Charities of Southwest Kansas.