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Red Cap Jobs in Washington (NOW HIRING)

Amtrak

Red Cap - 90345095 - Washington

Washington, DC · On-site

$20.23 - $26.97/hr

Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313 Minimum Qualifications * Employee must conform to Amtrak's Standards of Excellence and prescribed code of dress

Amtrak

Red Cap - 90345095 - Washington

Washington, DC · On-site

$20.23 - $26.97/hr

Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313 Minimum Qualifications * Employee must conform to Amtrak's Standards of Excellence and prescribed code of dress

IC-CAP LLC

Net-Sys Admin 1 102-194

Alexandria, VA · On-site

Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors ... Active TS/SCI Clearance and the willingness to sit for a CI polygraph, if needed IC-CAP provides ...

IC-CAP LLC

Net-Sys Admin 2 102-211

Washington, DC · On-site

Microsoft Windows Server, Red Hat Enterprise Linux servers, MS Hyper-V/VMWare/ESx/Xen Hypervisors ... Active TS/SCI Clearance and the willingness to sit for a CI polygraph, if needed IC-CAP provides ...

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Red Cap information

See Washington salary details

$8

$33

$81

How much do red cap jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for red cap in Washington is $33.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.00 and $46.46 per hour, depending on experience, location, and employer.

What is a Red Cap?

A Red Cap is a railway or airport porter responsible for assisting passengers with their luggage. They typically work at train stations or airports, helping travelers load and unload baggage and navigate through terminals. Red Caps provide customer service, ensuring a smooth travel experience. Some positions may also require handling reservations or offering directions.

What are the typical daily responsibilities of a Red Cap at a transportation terminal?

Red Caps are responsible for assisting passengers with their luggage, providing directions, and ensuring a seamless travel experience within transportation terminals such as train stations or airports. They load and unload bags, operate carts or dollies, and may help with ticketing or check-in processes. Red Caps also answer traveler questions, coordinate with team members, and address any special passenger needs or accessibility requirements. The role is active and customer-facing, requiring excellent communication skills and attention to safety at all times.

What are the key skills and qualifications needed to thrive in the Red Cap position, and why are they important?

To thrive as a Red Cap, you need excellent customer service skills, physical stamina, and knowledge of baggage handling procedures, typically requiring a high school diploma or equivalent. Familiarity with radio communication systems, baggage carts, and ticketing or check-in systems is often necessary. Strong interpersonal skills, reliability, and a helpful, positive attitude are key soft skills for excelling in this role. These abilities are vital to ensuring traveler satisfaction, safe baggage handling, and efficient operation within busy transportation hubs.

What job categories do people searching Red Cap jobs in Washington look for?

The top searched job categories for Red Cap jobs in Washington are:

Red Cap jobs near you
Infographic showing various Red Cap job openings in Washington as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $69,446 per year, or $33.4 per hour.

Red Cap - 90345095 - Washington

Amtrak

Washington, DC • On-site

$20.23 - $26.97/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 days ago

Amtrak rating

8.1

Company rating: 8.1 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

39th of 99 rated public transport

Job description

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Passengers will be assisted in the movement of their personal luggage or parcels within this station or station facilities.

Essential Functions
  • Provide wheelchair service for disabled and/or handicapped passengers
  • Provide arm assistance to blind individuals to and from the trains
  • Conversant with the procedure governing the issuance of Red Cap Check NRPC Form 313
Minimum Qualifications
  • Employee must conform to Amtrak's Standards of Excellence and prescribed code of dress
  • High school diploma or GED equivalent
  • Must be able to lift 50 pounds
  • Must be fully capable of operating commercial vehicles and mechanized equipment
  • Must have a valid Driver's license
Preferred Qualifications
  • Two (2) years of college or business equivalent
  • Two (2) years' experience in a service-oriented position
Communications and Interpersonal Skills
  • Must have excellent oral and written communication skills.

The hourly range is $20.23 - $26.97 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). 

Health and Wellbeing Financial and Retirement Work and Family Life Support Health, Dental, and Vision Insurance 401K  Rail Pass Privileges Wellness Programs Railroad Retirement Benefits Employee Assistance Program Medical Plan Opt-out Credit Life Insurance Commuter and Flexible Spending Accounts No-cost Personal Health Advocate No-cost Financial Advisor Session Fertility and Family Building Benefits

Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here.

Requisition ID:166964
Posting Location(s):District of Columbia

Relocation Offered:No
Travel Requirements:Up to 25%
You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.


Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.


In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

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About Amtrak

Sourced by ZipRecruiter

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1971

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