Recruitment Operations Manager Jobs in Toronto, ON

Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.

At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.

With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.

We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

The key focus for the Recruitment Relationship Manager II is to lead the successful fulfilment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. The Recruitment Relationship Manager II will work collaboratively with and provide direction to the Recruitment Sourcing Specialists (RSSs) and Recruitment Coordinators (RC) located in our offshore recruitment delivery centers, and act as a coach or mentor to the Recruitment Sourcing Specialists (RSS), Talent Assessors (TA), and Recruitment Coordinators (RC) supporting the account.

Reporting into the Recruitment Operations Manager, Recruitment Operations Executive, Program Leader, or Program Executive, you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction

Responsibilities:

• Undertake recruitment activities with a focus on direct sourcing.
• Understand the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicate recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Partner with and utilize AGS internal COEs and shared services groups to best navigate client needs
• Effectively manager stakeholders to prevent escalations where possible
• Anticipate roadblocks and develop proactive solutions
• Act as a “talent advisor” to client stakeholders, provide consultative and strategic solutions
• Identify and escalate risk or compliance issues.
• Learn and adapt to the client, market dynamics, and industry trends
• Manage requisitions through accurate documentation of all recruitment related data and information as per current recruitment legislation and agreed client process at all times.
• Provide recruitment guidance and advice to the Recruitment Sourcing Specialists and Recruitment Coordinators located in the Recruitment Delivery Center.
• Monitor and analyze recruitment activity of designated business area for accurate volume forecasting.
• Coach candidates on how to prepare for selection stages.
• Provide professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practice.
• Utilize specialist market knowledge to assist with the development and on-going management of pre-qualified Talent Pools in collaboration with the Recruitment Sourcing Specialist
• Meet or exceed all necessary SLAs and KPIs related to the client and the role
• Coach, lead, and mentor the RSSs, TAs, and RCs assigned to the account

• 4+ years of experience in end-to-end recruitment within the staffing industry or Corporate HR, preferably with a global organization.
• Prior experience conducting behavioral based interviews for a variety of roles.
• Ability to understand and enact MSAs and SOWs
• Successful experience managing multiple searches, and stakeholders, at different stages of the recruitment lifecycle at the same time. 
• Strong understanding of analytics, and ability to translate data into results or action items
• Ability to influence without authority
• Demonstrated experience creating and implementing sourcing plans
• Thorough knowledge of OFCCP compliance
• Excellent communication and interpersonal skills.
• Functional knowledge of Microsoft Office.
• Prior experience in using an Applicant Tracking System (ATS).
• Ability to write client-oriented communications e.g. emails, job descriptions.
• Ability to give presentations to clients ranging in group size of one to fifteen (1-15).
• Tertiary qualification in business or a related discipline is highly desirable. Bachelor’s degree preferred.

• Per Salary Transparency: The range for this position is 90K + 10K bonus CAD.

• AI Usage Disclosure
  • Please note that we use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.
• Existing Vacancy Statement
  • This posting is for an existing vacancy within our organization.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  • Benefits Overview:
    • Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
    • Comprehensive health, dental, and vision insurance
    • RRSP retirement savings plan with company match options
    • Paid time off, including vacation, sick leave, and holidays
    • Employee assistance program (EAP)
    • Life and disability insurance
    • Professional development and tuition reimbursement opportunities

At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email  Accommodation@allegisglobalsolutions.com for accommodation options.