Position Title: Helpdesk Technician
Position Description: Protingent Staffing has an exciting contract Helpdesk Technician opportunity.
Job Responsibilities:
- Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution
- Active Directory Account maintenance
- Managing access to internal and external collaboration spaces
- PC Lifecycle Management
- Inventory Receiving, & Tracking
- Fulfil software requests
- Business travel support
- Demonstrate and assist with remote access to Company resources
- Support users at Bellevue and Everett location.
- Assisting with onboarding as assigned.
Job Qualifications:
- Communicate openly and display respect and a desire to foster teamwork.
- Able to quickly learn and implement new concepts
- Calm in stressful situations and able to think through those situations to find the best outcome
- Customer service ability and interpersonal skills
- Organizational skills
- Proactive on finding areas within our process that can be improved and making these suggestions to the team
- Highly adaptable with problem solving
- The successful candidate will possess a high degree of trust and integrity.
- Actual position starting level and title will be determined based on assessment of qualifications.
- Travel Required: 0-5%.
Job Details:
- Job Type: Contract
- Pay Rate Range: $33-35/hr (Pay rates are approved based on candidate location, education and experience).
- Location: Bellevue, WA/Everett, WA.
- Export control regulations require candidates to be a U.S. Citizen, U.S. Legal Permanent Resident, or of a protected person status
Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.
#TerraPro
About Protingent: Protingent is an
Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation - from
Software and Aerospace to
AI, Clean Tech, Medical Devices, and Connected Technologies. We're passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.
Meet Your Recruiter
Jeff Morgante
I have been working in technical staffing since 2010, specializing in recruiting hardware, software, electrical, and mechanical engineers. My recruiting style is personal, where I understand the technology and can communicate with engineers on all levels with an engineering background myself, I can relate and communicate using the same language.
Finding an excellent fit for engineers is why I love recruiting; I can help you achieve your career goals and job transitions and find the perfect fit for you. My philosophy is "never give up". Outside of work, I like to put my energy into listening to vinyl records, hiking, and cooking. I have two dogs, Kaleb and Kayce, and two cats, Mika and Shiloh. I am originally from upstate New York, but I love living in the Pacific Northwest! I have a passion for cars, old and new, so finding common ground is easy for me. Let's get started today!