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Recreation Operations Manager Jobs in Alaska (NOW HIRING)

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Recreation Operations Manager information

What is a recreation operations manager?

Recreation Operations Managers are professionals responsible for overseeing the daily operations of recreational facilities, such as community centers, sports complexes, or parks. They manage staff, coordinate activities and programs, ensure facility safety and maintenance, and handle budgeting and administrative tasks. Their goal is to provide a safe, enjoyable, and well-run environment for patrons. Additionally, they often work with the public to address concerns and improve services. Effective Recreation Operations Managers combine strong leadership, organizational, and customer service skills.

What are the key skills and qualifications needed to thrive as a recreation operations manager?

To thrive as a Recreation Operations Manager, you need strong leadership abilities, experience in facility management, and a background in recreation or hospitality, often supported by a relevant degree. Familiarity with scheduling software, budgeting tools, and risk management systems is typically required. Excellent interpersonal skills, problem-solving abilities, and customer service orientation help you excel in managing teams and engaging participants. These skills ensure smooth daily operations, high customer satisfaction, and safe, efficient facility management.

What are some common challenges faced by recreation operations managers, and how can they be addressed?

Recreation Operations Managers often encounter challenges such as balancing budget constraints with the need to offer engaging programs, managing seasonal staffing fluctuations, and ensuring all facilities meet safety and compliance standards. These challenges can be addressed by developing strong organizational and communication skills, fostering a flexible team environment, and staying up to date with industry regulations and best practices. Additionally, effective collaboration with other departments and community partners can help streamline operations and enhance the quality of recreational offerings.

What is the difference between Recreation Operations Manager vs Recreation Program Coordinator?

AspectRecreation Operations ManagerRecreation Program Coordinator
CredentialsTypically requires a bachelor's degree in recreation, leisure studies, or related field; certifications like CPR, First AidUsually requires a bachelor's degree or relevant experience; certifications like CPR, First Aid are common
Work EnvironmentOversees facility operations, staff management, budgeting in recreation centers or parksAssists in program planning, community outreach, and event coordination within recreation departments
Employer & Industry UsageUsed by municipal parks, recreation departments, and private recreation facilitiesCommonly employed in community centers, parks, and recreational organizations

The Recreation Operations Manager focuses on managing the overall operations, staff, and facilities, ensuring smooth daily functions. In contrast, the Recreation Program Coordinator primarily handles program development, community engagement, and event planning. Both roles require similar certifications and work within the recreation industry, but their responsibilities differ in scope and focus.

Is a recreation operations manager degree worth it?

A recreation operations manager typically benefits from a degree in recreation management, leisure studies, or a related field, which provides knowledge of program planning, facility management, and customer service. While some positions may accept relevant experience in lieu of a degree, having formal education can improve job prospects and advancement opportunities in the field.

What are popular job titles related to Recreation Operations Manager jobs in Alaska?

For Recreation Operations Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Recreation Operations Manager jobs in Alaska look for?

The top searched job categories for Recreation Operations Manager jobs in Alaska are:

What cities in Alaska are hiring for Recreation Operations Manager jobs?

Cities in Alaska with the most Recreation Operations Manager job openings:

Reservations Agent - Denali National Park (Doyon JV) - Denali - Visitor Transportation System

Aramark

Denali National Park, AK • On-site

$17.50 - $21.75/hr

Full-time

Re-posted 5 days ago


Aramark rating

5.9

Company rating: 5.9 out of 10

Based on 1,270 frontline employees who took The Breakroom Quiz

398th of 495 rated business services


Job description


As a Reservations Agent in Denali National Park and Preserve, you will play a vital role in ensuring visitors have an exceptional experience during their time in the park. You'll assist visitors with booking campgrounds, guided tours, and other park offering while providing accurate information about the park's attractions, rules, and policies. This position requires a passion for customer service, high attention to detail, and enthusiasm for outdoor recreation.
About Denali National Park & Preserve and Doyon/Aramark Joint Venture:
Summer days in Alaska stretch nearly endlessly, with up to 20 hours of daylight on the Summer Solstice. Spanning 6.2 million acres, Denali National Park & Preserve is home to Denali, the highest peak in North America, and attracts over half a million visitors annually. Conveniently accessible by road-4.5 hours from Anchorage and 2 hours from Fairbanks.
Doyon Limited and Aramark have teamed up in a Joint Venture as the Denali National Park & Preserve's Concessionaire. Open May to September, our operation manages the transportation, retail, guest service and food and beverage concessions with our client; The National Park Service. By road, our 100 Blue Bird Bus Fleet takes guests past the 15-mile public access point daily during summer months, allowing people to hike, view wildlife, climb, and camp where few people have set foot.
We offer competitive wages, paid Holidays, Sick Pay and Benefits Stipend. On-site housing and meal plan ($16/day all inclusive!) & local discounts!
Employees are responsible for knowing the environmental aspects and associated impacts of their job position. Job specific Environmental Aspects and Impacts will be communicated by Dept. Managers during EMS training.
Job Responsibilities
Reservation Management:
  • Handle inquiries and process reservations for campgrounds, buses, park passes and other offerings into the park via Springer-Miller (SMS) reservation system.
  • Maintain accurate and up-to-date records in the reservation system.
  • Assist visitors with modifying or canceling existing reservations while adhering to park policies.

Visitor Communication:
  • Provide detailed information about park amenities, transportation schedules, and regulations.
  • Address customer questions, concerns, and complaints professionally and promptly.

Collaboration:
  • Coordinate with central reservations to ensure availability and smooth operations for tours and campground spaces.
  • Communicate special needs or requests to relevant departments, such as accessibility accommodations or group bookings.

Administrative Duties:
  • Process payments securely and issue confirmations or receipts.
  • Generate reports on reservations, occupancy rates, and visitor feedback.
  • Stay updated on park changes, closures, and policies to provide accurate information to visitors.

Qualifications
Education & Experience:
  • High school diploma or equivalent preferred.
  • Prior experience in customer service, reservations, or hospitality preferred.

Skills:
  • Strong interpersonal and communication skills.
  • Proficiency with reservation or booking software (training provided for park-specific systems).
  • Ability to handle multiple tasks and maintain organization in a fast-paced environment. This is a very high paced and heavy trafficed operation.
  • Bilingual preferred.

Other Requirements:
  • Interest in and knowledge of national parks, outdoor recreation, and environmental conservation.
  • Ability to work weekends, holidays, and variable shifts, as needed.

Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

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About Aramark

Sourced by ZipRecruiter

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.

Industry

Hospitality services and facilities support services

Company size

10,000+ Employees

Headquarters location

Philadelphia, PA, US