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Records Retention Manager Jobs in Florida (NOW HIRING)

Authorify

Retention Manager

Atlantic Beach, FL

Develop aggressive retention strategies based on customer feedback. * Negotiate with customers and ... Maintain detailed and accurate customer records and notes. * Other duties as assigned by management.

Authorify

Retention Manager

Atlantic Beach, FL · On-site

Develop aggressive retention strategies based on customer feedback. * Negotiate with customers and ... Maintain detailed and accurate customer records and notes. * Other duties as assigned by management.

Authorify

Retention Manager

Atlantic Beach, FL · On-site

Develop aggressive retention strategies based on customer feedback. * Negotiate with customers and ... Maintain detailed and accurate customer records and notes. * Other duties as assigned by management.

Authorify

Retention Manager

Atlantic Beach, FL

Develop aggressive retention strategies based on customer feedback. * Negotiate with customers and ... Maintain detailed and accurate customer records and notes. * Other duties as assigned by management.

Arona-Home-Essentials

Customer Retention Manager

Miami, FL · On-site

$60 - $90/hr

Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy.

Arona Home Essentials

Customer Retention Manager

Miami, FL · On-site

$60 - $90/hr

Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver's License and comply with the Arona Home Essentials Driver Qualification Policy.

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All JobsRecords Retention JobsRecords Retention Manager JobsRecords Retention Manager Jobs in Florida

Records Retention Manager information

See Florida salary details

$27.2K

$59.3K

$125.8K

How much do records retention manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for records retention manager in Florida is $59,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $77,100.00 per year, depending on experience, location, and employer.

What is a records retention manager?

Records Retention Managers are professionals responsible for developing, implementing, and overseeing policies and procedures related to the retention, storage, and disposal of organizational records. They ensure that an organization complies with legal, regulatory, and operational requirements for managing records throughout their lifecycle. Their duties often include creating retention schedules, training staff, conducting audits, and ensuring that confidential information is securely destroyed when no longer needed.

What are the key skills and qualifications needed to thrive as a records retention manager?

To thrive as a Records Retention Manager, you need expertise in records management principles, legal compliance, and information governance, usually supported by a degree in information science or a related field. Familiarity with electronic records management systems (ERMS), document management software, and relevant certifications such as CRM (Certified Records Manager) are typically required. Strong organizational skills, attention to detail, and the ability to communicate clearly help ensure effective policy implementation and staff training. These skills are crucial for maintaining regulatory compliance, minimizing risk, and ensuring efficient and secure access to critical information.

What are some common challenges faced by a records retention manager, and how can they be addressed?

Records Retention Managers often encounter challenges such as ensuring compliance with evolving regulations, managing large volumes of both physical and digital records, and fostering organization-wide adherence to retention policies. Addressing these challenges typically involves staying current with legal requirements, implementing robust records management systems, and providing regular training to staff. Collaboration with IT, legal, and departmental teams is essential to create effective retention schedules and ensure consistent practices across the organization.

What is the difference between Records Retention Manager vs Records Coordinator?

AspectRecords Retention ManagerRecords Coordinator
CredentialsTypically requires records management certifications or related degreesOften requires administrative or records management experience, but fewer certifications
Work EnvironmentWorks in corporate, legal, or government settings managing retention policiesSupports daily recordkeeping tasks, often in office or archival settings
Employer & Industry UsageCommon in industries with strict compliance needs like healthcare, finance, legalUsed across various industries for recordkeeping and document management
Search & Comparison IntentFocuses on strategic retention policies and complianceCenters on daily record organization and retrieval tasks

The main difference is that Records Retention Managers oversee retention policies and compliance strategies, while Records Coordinators handle the day-to-day organization and management of records. Both roles are essential in maintaining proper records management but differ in scope and responsibilities.

What are the most commonly searched types of Records Retention jobs in Florida?

The most popular types of Records Retention jobs in Florida are:

What cities in Florida are hiring for Records Retention Manager jobs?

Cities in Florida with the most Records Retention Manager job openings:

Records Retention Manager jobs near you
Infographic showing various Records Retention Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $59,256 per year, or $28.5 per hour.

Retention Manager

Authorify

Atlantic Beach, FL

Full-time

Re-posted yesterday

Job description

Company Description

Who is Authorify.com? Authorify is a rapidly growing marketing firm that helps real estate agents position themselves as trusted authorities with their own personalized books. We deliver industry-leading products that produce exceptional results for our members. This is an exciting time for our company, and we are expanding our team as we work to acquire new clients, develop new services to meet their needs, and dominate the industry. We are looking for the best and brightest who share our passion for fulfillment and success.

Job Description

Responsibilities:

  • Analyze customer behavior, gather information about customer complaints.

  • Develop aggressive retention strategies based on customer feedback.

  • Negotiate with customers and educate about the purchased products and services to retain them.

  • Build positive relationships with customers.

  • Hold daily meetings with  the retention team including training, educating and motivating.

  • Meet monthly KPI goals as defined by management. 

  • Maintain detailed and accurate customer records and notes. 

  • Other duties as assigned by management.

Qualifications

  • 3+ years experience in a similar role.

  • Exceptional verbal and written communication skills.

  • Excellent customer service skills.

  • Strong conflict resolution skills.

  • Ability to remain calm and professional in stressful situations.

  • Empathy and patience.

  • Proficiency with CRM's, GSuite, and SoftPhone System.

  • Advanced organizational skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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