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Receptionist Va Jobs in Michigan (NOW HIRING)

Our team consists of Receptionists, Law Clerks, Intake Administrators, Application and Appeal ... Position Summary As a VA Attorney at Disability Law Group, you will represent veterans seeking ...

Receptionist Va information

What is a receptionist VA?

Receptionist VAs, or Virtual Receptionists, are remote professionals who handle front desk tasks for businesses from a remote location. Their responsibilities typically include answering calls, managing appointments, handling inquiries, and providing customer service support through phone, email, or chat. They help organizations maintain smooth communication with clients and customers without the need for an in-person receptionist. This role is especially valuable for small businesses, startups, and companies looking to reduce overhead costs while maintaining professional customer interactions.

What skills and qualifications are needed to thrive as a receptionist VA?

To thrive as a Receptionist VA (Virtual Assistant), you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by relevant experience or training. Familiarity with scheduling software, CRM systems, and communication tools like Zoom or Slack is typically required. Excellent verbal and written communication, professionalism, and adaptability are standout soft skills for this role. These abilities are crucial for efficiently managing tasks, supporting clients remotely, and ensuring seamless communication in a virtual work environment.

What are common challenges a receptionist VA might face when supporting multiple clients remotely?

As a Receptionist VA, one common challenge is efficiently managing communications and schedules for several clients with differing priorities and workflows. Balancing multiple calendars, handling diverse communication styles, and quickly adapting to each client’s preferred tools or software can be demanding. Strong organizational skills, excellent time management, and clear communication are vital to ensure each client feels well-supported. Proactively setting expectations and maintaining up-to-date records help minimize errors and keep operations running smoothly.

What is the difference between Receptionist Va vs Front Desk Clerk?

AspectReceptionist VaFront Desk Clerk
CredentialsHigh school diploma, basic computer skillsHigh school diploma, customer service experience
Work EnvironmentVirtual or remote office settings, healthcare, or corporateFront desk of hotels, hospitals, or offices
Employer & IndustryHealthcare, corporate, virtual servicesHospitality, healthcare, retail
Common Search/ComparisonYesYes

The main difference between a Receptionist Va and a Front Desk Clerk lies in their work environment and job scope. Receptionist Va often works remotely or virtually, handling administrative tasks online, while a Front Desk Clerk typically works onsite at hotels, hospitals, or retail locations, managing guest or patient interactions directly.

How can I work as a receptionist in Virginia with no experience?

To work as a receptionist with no experience, focus on developing strong communication and organizational skills, and consider completing a short training or certification in office administration. Entry-level receptionist positions often require basic computer skills and a professional demeanor, and some employers provide on-the-job training for new hires.

What cities in Michigan are hiring for Receptionist Va jobs?

Cities in Michigan with the most Receptionist Va job openings:

VA Disability Attorney

Troy, MI • On-site

Disability Law Group
Law Firms • 11 - 50 employees

$180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

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Job description

About Disability Law Group
Every day we strive to foster a culture that is accepting, dynamic, and empathetic. Our clients are disabled and deserve the highest degree of service that we would be proud to deliver. Each client has a unique story with different needs that we must tend to with great care and attention from the very first phone call to the last. Our core values - listen, invest, vigor, empathy, and solutions - drive us to be better and do better for our clients. Our team consists of Receptionists, Law Clerks, Intake Administrators, Application and Appeal Specialists, Intake Specialists, Records Managers, Case Managers, and Attorneys.
We want our employees to be happy and healthy, internally and externally. To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events. Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.
IMPORTANT NOTICE TO APPLY
Your application will be evaluated based on your ability to follow instructions. To be considered for this position, you must submit the following:
1. Resume
2. Cover Letter
3. References
Please ensure that all information provided is accurate and truthful. Failure to follow these instructions will result in disqualification from consideration.
Position Summary
As a VA Attorney at Disability Law Group, you will represent veterans seeking disability benefits across all levels of the VA process, including hearings before the Board of Veterans' Appeals (BVA). You'll collaborate closely with Case Managers, Intake Specialists, and internal leadership to deliver effective, timely, and empathetic legal representation. You'll handle a manageable caseload (~300-350 cases), using advanced technology tools, a supportive team model, and regular coaching.
Key Responsibilities
  • Represent veterans in disability benefits claims and appeals
  • Review medical and service records and develop legal strategies
  • Prepare for and attend virtual or in-person BVA hearings
  • Draft briefs, Nexus letters, legal arguments, and DBQs
  • Lay out arguments for service connection, increased ratings, or effective date adjustments
  • Communicate regularly with clients and Case Managers regarding case updates
  • Use PageAI, VBMS, and Prevail to review and organize evidence efficiently
  • Ensure all deadlines, compliance requirements, and filings are met

Qualifications:
  • JD from an accredited law school
  • Licensed and in good standing with a state bar (Michigan preferred)
  • Prior VA law experience or strong interest in disability advocacy
  • Excellent legal writing, communication, and case management skills
  • Comfort with digital tools and remote collaboration
  • Commitment to timely, compassionate, and client-centered service

Experience:
  • Minimum of 10 years of experience advocating for veterans or handling VA claims.
  • Extensive CAVC experience
  • Experience working within the Michigan veteran community is highly preferred.

Working Conditions:
  • Flexible remote OR hybrid work within Michigan depending on your location of residence.
  • Occasional travel within the state to meet with clients or attend meetings.
  • Ability to handle sensitive conversations with clients experiencing emotional or stressful situations.

Benefits:
  • Competitive salary: Up to $180k
  • Health, dental, and vision insurance options (e.g., Blue Cross Blue Shield of Michigan)
  • 401(k) plan with employer match (up to 3.5%)
  • Generous PTO policy
  • Professional development opportunities and tuition reimbursement

IMPORTANT NOTICE TO APPLY
Your application will be evaluated based on your ability to follow instructions. To be considered for this position, you must submit the following:
1. Resume
2. Cover Letter
3. References