ZipRecruiter

Log In

1

Receptionist Server Jobs in Iowa (NOW HIRING)

Glen Oaks Country Club

Hostess

West Des Moines, IA · On-site

$18.75/hr

Check with the receptionist to assure you have all reservations by 4 pm. * Check with ACM to assure ... Make sure the server is aware members have been seated in their section promptly. * Keep the counts ...

All JobsReceptionist Server JobsReceptionist Server Jobs in Iowa

Receptionist Server information

What is a receptionist server?

Receptionist Servers are professionals who perform a hybrid role that combines front desk reception duties with food and beverage service tasks. In settings like restaurants, hotels, or event venues, they greet guests, manage reservations, answer phone calls, and also assist with serving food and drinks. This role requires strong communication and multitasking skills, as well as a customer-focused attitude. Receptionist Servers play a key part in ensuring guests have a welcoming and seamless experience from arrival to departure.

How does a receptionist server manage the balance between front desk responsibilities and food service duties during busy periods?

As a Receptionist Server, you'll often need to juggle greeting and seating guests, handling reservations, and answering phone calls while also taking orders, serving food, and ensuring guest satisfaction. During peak times, strong multitasking skills and clear communication with both kitchen staff and other servers are essential. Most establishments provide training and rely on team collaboration to help manage these overlapping duties efficiently. Being organized and proactive in anticipating guest needs can make the role more manageable and enjoyable.

What are the key skills and qualifications needed to thrive as a receptionist server, and why are they important?

To thrive as a Receptionist Server, you need strong organizational abilities, customer service skills, and basic food and beverage knowledge, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, reservation platforms, and basic office software is typically required. Outstanding interpersonal communication, multitasking, and a positive attitude help you excel in guest-facing situations. These skills ensure efficient operations, satisfied guests, and a welcoming atmosphere essential for hospitality success.

What is the difference between Receptionist Server vs Waitstaff?

AspectReceptionist ServerWaitstaff
Primary RoleGreeting guests, managing reservations, handling front desk dutiesTaking orders, serving food and drinks, assisting customers at tables
Work EnvironmentFront desk, lobby, hotel or restaurant reception areaDining area, restaurant floor
CredentialsHigh school diploma, customer service skillsHigh school diploma, food safety knowledge often preferred
Industry UsageHotels, restaurants, corporate officesRestaurants, cafes, bars

Receptionist Servers primarily handle front desk duties and guest interactions, while waitstaff focus on serving food and drinks at the table. Both roles require strong customer service skills but differ in work environment and responsibilities.

Which receptionist server job pays the most?

Receptionist server roles that combine front desk responsibilities with food service, such as hotel or restaurant receptionists who also serve, tend to pay higher wages due to the dual skill set. Salaries vary by industry, location, and experience, with some positions offering higher pay for specialized skills or certifications like food safety or customer service training.

What are popular job titles related to Receptionist Server jobs in Iowa?

For Receptionist Server jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Receptionist Server jobs in Iowa look for?

The top searched job categories for Receptionist Server jobs in Iowa are:

Receptionist Server jobs near you
Infographic showing various Receptionist Server job openings in Iowa as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% In-person job distribution.

Hostess

Glen Oaks Country Club

West Des Moines, IA • On-site

$18.75/hr

Part-time

Re-posted yesterday

Job description

Position: Host/Hostess/Maître d

Essential Functions:
Providing the highest level of personalized service based on basic philosophies of Glen Oaks Country Club (GOCC) Handbook and Training. The host/hostess/maître d job description in a broad overview is to help supervise and coordinate the activities of the dining room in the restaurant. Display the highest level of hospitality and enthusiasm through ongoing training, utilization of resources, and good business standards to provide world-class service to all Members and their guests. Genuine interaction with the members & their guests will set Glen Oaks apart from our competition. A host/hostess/maître is the first impression of an establishment so make sure you make a good one.

Job Duties/Tasks:
  • Realize that Service is our #1 product at GOCC and upholding a standard of excellence in this area is your #1 priority.
  • To be effective, organization is key and includes keeping the stand or reception desk clean and organized at all times. Your first duty when getting to work is making sure that it is organized and ready for operation.
  • Have a comprehensive knowledge of service routines.
  • Provide complete service to the Members and Guests according to the Club’s Mission Statements and organizational goals.
  • Greets and seat Members and Guests and maintains order and cleanliness.
  • Be available throughout the shift to assist Members with any questions, concerns, or requests as needed.
  • Has thorough knowledge of the phone system. Can professionally answer the phone, take to-go and deliver orders, place calls on hold, and transfer calls when necessary.
  • Has thorough knowledge of the menu and the ability to accurately enter orders through the Jonas point of sale system.
  • This is the first impression for members entering the dining space. Greets members and guests with a smile in a friendly and professional manner. Uses member names whenever possible and learns them when they don’t know. Coat check when necessary.
  • Suggests and describes various appetizers, entrees, desserts, alcoholic beverages, and wine to Members and Guests.
  • Coordinates food service involving communication between Kitchen and Service Staff. 
  • Complete opening, mid-shift, and closing duties as they pertain to your scheduled shift to maintain a smooth-running operation.
  • Make sure all menus are wiped down, free of spots or stains, and complete. All marketing in the menus should be up to date.
  • Prepare the Lounge space with mints, toothpicks, newspapers, and newsletters as needed
  • Check with the receptionist to assure you have all reservations by 4 pm.
  • Check with ACM to assure there are no large or private parties or other information you do not know of by 4 pm.
  • Plan out the seating chart and organize the reservations by 4:30 pm (planning is everything when running an effective host stand).
  • Be sure that all table lighting, dining room shading & music levels are up kept/adjusted at all times.
  • Greet guests, escort them to their table, pull seats out for the ladies, and present menus as needed.
  • Make sure the server is aware members have been seated in their section promptly.
  • Keep the counts for individual servers so the balance of work/members served comes out fair at the end of the night.
  • Keep in constant contact with the servers and the kitchen to make sure you are available. A large part of the night’s effectiveness is orchestrated from the host stand to the kitchen & servers.
  • Occasionally check bathrooms for upkeep, contact housekeeping when necessary.
  • Say goodbye to all of the guests. Ask about their dining experience & relay comments to F&B Director &/or ACMs. Not only is the host or hostess the first impression the guests get when they come to an establishment, but they are also typically the last. You should check with every guest and if there was any kind of problem, resolve it if possible or quickly get a manager.
  • Set up and break down of buffets. Setting up the banquet/dining rooms. Stocking of the server stations.
  • Setting/Resetting tables with silverware, glassware, and clean linens as needed.
  • Maintain and clean service-related equipment.
  • Be aware of Club events and current information for salesmanship and professionalism as it pertains to the newsletter.
  • Maintain a high level of visibility and equal association with all Members.
  • Abide and adhere to the GOCC employee handbook.
  • Performs other duties as assigned from time to time.
  • Assists supervisors in setting up special events and parties throughout the Club.
  • Promotes high morale and enthusiasm among staff by providing a positive and team-oriented mentality both on and off the floor.
  • Provides a high level of cooperation and communication with all allied Departments of the Club.
  • Communicates with Clubhouse Manager and Assistant Clubhouse Managers about all Member dining experiences to help promote the best possible service throughout the Clubhouse.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee will be required to withstand long periods on their feet and walk various distances. Need to look sharp and professional at all times.  Try to keep jewelry to a minimum and do not over-perfume. Hair should be neat and clean and men should be clean-shaven daily. Must be able to deal with respectably but not limited to, stressful situations while ultimately correcting the problem. The employee is occasionally required to walk, stand, climb, or balance. The employee must regularly lift and/or move up to 50 pounds. Reasonable accommodations will be made for persons with disabilities.
Education and/or Experience:
  • Host/Hostess experience preferred with strong communication and guest relations skills.

Reports To: Clubhouse Manager and Assistant Clubhouse Managers