Carter Lake, IA · On-site
$13 - $16/hr
... as Receptionist is a key, as you are responsible for the guests' first impression of the spa and ... At all times present a healthy and well maintained appearance and proper grooming as per the ...
Carter Lake, IA · On-site
$13 - $16/hr
... as Receptionist is a key, as you are responsible for the guests' first impression of the spa and ... At all times present a healthy and well maintained appearance and proper grooming as per the ...
West Des Moines, IA · On-site
$14.75 - $19/hr
This role is part of a team of directors who keep our guests' needs at the forefront of every ... spa services based on their interests • Accurately describe retail products, and assist with ...
West Des Moines, IA · On-site
$14.75 - $19/hr
This role is part of a team of directors who keep our guests' needs at the forefront of every ... spa services based on their interests • Accurately describe retail products, and assist with ...
West Des Moines, IA · On-site
$14.75 - $19/hr
This role is part of a team of directors who keep our guests' needs at the forefront of every ... spa services based on their interests • Accurately describe retail products, and assist with ...
West Des Moines, IA · On-site
$14.75 - $19/hr
This role is part of a team of directors who keep our guests' needs at the forefront of every ... spa services based on their interests • Accurately describe retail products, and assist with ...
| Aspect | Receptionist At Spa | Front Desk Associate |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service skills | High school diploma or equivalent; customer service skills |
| Work Environment | Spa reception area, handling appointments and guest inquiries | Hotel, resort, or wellness center front desk, managing guest check-ins and inquiries |
| Industry Usage | Commonly used in spa and wellness industry | Used across hospitality, including hotels and resorts |
While both roles involve greeting clients and managing appointments, a Receptionist At Spa primarily works in a spa setting focusing on wellness services, whereas a Front Desk Associate often works in hotels or resorts, handling guest check-ins and reservations. The core skills and credentials are similar, but the work environment and industry focus differ.
For Receptionist At Spa jobs in Iowa, the most frequently searched job titles are:
The top searched job categories for Receptionist At Spa jobs in Iowa are:
$13 - $16/hr
Full-time
Posted 12 days ago
Handle guest reservations, consultations, and related recommendations for treatments and retail products.
Manage billing procedures, prepare products with billing, and ensure seamless service delivery.
Greet guests, answer calls promptly, and maintain a clean and organized work area while following SOPs.
Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.
Your role as Receptionist is a key, as you are responsible for the guests' first impression of the spa and for handling their reservations and related recommendations.
Consultation with guests regarding booking treatments.
Be knowledgeable in using Spa software in order to provide flawless service and an effective
booking situation
Management of all related billing procedures in an effective and professional manner.
Service of welcome drinks along with the knowledge of the properties of the same as
implemented in operation.
Management of all booking-related telephone calls. This includes consultation with the guest
on treatments and ensuring that the service experience begins at this first call.
Be well informed about the retail products and serve the clients request and interests with
regards to the same.
Follow up with guests regarding therapists' product recommendations. Ensure that products
are prepared along with the guests billing to ensure seamless service.
Be knowledgeable of retail products related to specific menu treatments and be able to make
recommendations thereafter.
Be knowledgeable of all your duties and follow the set guidelines Standards of Operation
(SOP) and checklists for the Spa.
Keep your work area clean and organised.
Handle guest complaints with a sense of ownership in a calm and solution-oriented manner.
Being present, actively take part in meetings and trainings given by Management.
Greet all clients with name recognition, a welcoming smile, a clear but soft tone of voice and a
warm attitude.
Always stay informed on other resort activities and actively promote them.
Answer all telephone calls within 3 rings in a friendly, smiley and prompt manner.
Be genuinely committed to clients and your fellow colleague's care. Take care and show
ownership of the client from their arrival to their departure in the spa. Do your best to
accommodate client needs and requests at all times.
Be reliable and punctual at all times.
Keep a daily log of their visit and compile a client history after they leave.
Communicate in the spa and with other departments regularly. Particularly those departments
with which you have a great deal of interaction.
Handle any accident or guest incident in a swift and professional manner.
At all times present a healthy and well maintained appearance and proper grooming as per
the Company's Grooming and Uniform Standards.
Qualification:
Middle or Secondary Education + Additional training or certificates in the relevant field is a
plus.
Experience:
A minimum of 1 year of experience in hotel industry.
Proven experience working in a top luxury resorts is a plus.
Technical skills:
Good knowledge of customer service.
Good organization skills.
Good computer skills.
Fluency in English and another language, written and verbal communication.
Knowledge of a third language is a plus.
WORK WITH CONSTANCE
Join a team where well-being, career development, and collaboration are at the heart of everything we do.
We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
Be part of a company that values people, innovation, and excellence.
