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Reception Manager Jobs in Waterville, OH (NOW HIRING)

Dental Excellence Group

Patient Concierge

Delta, OH · On-site

$14.53 - $18/hr

Collaborate with doctors, staff, and management to communicate patient needs, minimize wait times, and ensure a smooth visit experience. * Maintain clean, organized, and fully stocked reception areas ...

Dental Excellence Group

Patient Concierge

Delta, OH · On-site

$14.53 - $18/hr

Collaborate with doctors, staff, and management to communicate patient needs, minimize wait times, and ensure a smooth visit experience. * Maintain clean, organized, and fully stocked reception areas ...

Dental Excellence of Delta

Patient Concierge

Delta, OH · On-site

$14.53 - $18/hr

Collaborate with doctors, staff, and management to communicate patient needs, minimize wait times, and ensure a smooth visit experience. * Maintain clean, organized, and fully stocked reception areas ...

Sarah Bush Lincoln

Office Assistant

Toledo, OH · On-site

$17.79 - $27.57/hr

Office Assistant Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical ...

Attain Behavioral Health

Front Desk Receptionist

Toledo, OH · On-site

$13.75 - $17.50/hr

... managing front office operations, scheduling, communication, administrative support, office ... Essential Job Responsibilities Reception & Client Services * Greet clients, visitors, referral ...

Sarahbush

Office Assistant

Toledo, OH

$17.79 - $27.57/hr

Office Assistant Office Assistants are responsible for processing appointments, customer reception, and encounter management of both visits in person and contacts by phone. Processes medical ...

Advanced Healthcare Center

Receptionist

Toledo, OH · On-site

$14.50 - $19/hr

Manage scheduling and appointment requests , including coordinating patient visits and ... Maintain a clean and organized reception area , ensuring a safe and comfortable environment for ...

Ohio Real Title Agency, LLC

Receptionist

Perrysburg, OH · On-site

$14.75 - $19.50/hr

Prior experience in Reception or Administrative Assistance * Prior experience in title and escrow ... Strong time management skills * High attention to detail * Strong interpersonal skills * Strong ...

Kroger

PHARMACY/TECHNICIAN

Toledo, OH · On-site

$15.75 - $19/hr

Understand and follow the company guidelines on computerized inventory management, control, and ... reception, data entry, adjudication, and product dispensing * Assist pharmacist in all ...

Kroger Family of Companies

Pharmacy Technician

Sylvania, OH · On-site

$17 - $20.75/hr

Understand and follow the company guidelines on computerized inventory management, control, and ... reception, data entry, adjudication, and product dispensing * Assist pharmacist in all ...

Kroger Family of Companies

PHARMACY/TECHNICIAN

Sylvania, OH · On-site

$17 - $20.75/hr

Understand and follow the company guidelines on computerized inventory management, control, and ... reception, data entry, adjudication, and product dispensing * Assist pharmacist in all ...

Kroger Family of Companies

Pharmacy Technician

Maumee, OH · On-site

$16.50 - $20/hr

Understand and follow the company guidelines on computerized inventory management, control, and ... reception, data entry, adjudication, and product dispensing * Assist pharmacist in all ...

Kroger Family of Companies

PHARMACY/TECHNICIAN

Toledo, OH · On-site

$16 - $19.50/hr

Understand and follow the company guidelines on computerized inventory management, control, and ... reception, data entry, adjudication, and product dispensing * Assist pharmacist in all ...

Unison Health

Administrative Assistant - Ohio RISE

Toledo, OH · On-site

$17.50 - $23.75/hr

Manages departmental communications and reception responsibilities by answering and routing phone calls, greeting visitors, processing correspondence, distributing mail and faxes, and coordinating ...

New

Ernest Health

Receptionist-Full Time

Toledo, OH · On-site

$14.50 - $19/hr

One year of reception experience in a healthcare setting preferred. * OR any equivalent combination ... Effective organizational and time management skills. * Effective written and verbal communication ...

New

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All JobsReception JobsReception Manager JobsReception Manager Jobs in Waterville, OH

Reception Manager information

See Waterville, OH salary details

$9.7K

$54K

$78K

How much do reception manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for reception manager in Waterville, OH is $54,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,300.00 and $72,700.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What job categories do people searching Reception Manager jobs in Waterville, OH look for?

The top searched job categories for Reception Manager jobs in Waterville, OH are:

What cities near Waterville, OH are hiring for Reception Manager jobs?

Cities near Waterville, OH with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Waterville, OH as of August 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,010 per year, or $26 per hour.

Patient Concierge

Dental Excellence Group

Delta, OH • On-site

$14.53 - $18/hr

Full-time

Re-posted yesterday

Job description

Description:

Company Core Purpose, Core Values


Dental Excellence Group is a growing company that offers patient-focused, high-quality dentistry in the Northwest Ohio area. There are more than 100 employees, including doctors, hygienists, clinical assistants, and business and marketing support teams. The practice’s purpose is to create a place where dental care is so friendly, comfortable, and convenient, it completely changes the way people think about dentistry.


The practice has five core values; a teamwork focus, a patients first mentality, with the patients’ comfort and care our #1 priority. We value kindness and compassion, both within our team and with our patients. We also have an unwavering standard of excellence, challenging all team members to meet their God given potential in attitude, skill, and service. Our final core value is making every minute count, driving performance and efficiency.


Mission of the Patient Concierge


The Patient Concierge reports to the Office Manager and plays a vital role in creating an exceptionally welcoming and comfortable patient experience. This position is responsible for helping patients and parents feel at ease, building meaningful relationships, and setting the tone for a positive and productive appointment.


The Patient Concierge helps deliver a distinctively different dental experience by consistently representing the Dental Excellence brand through friendliness, professionalism, and outstanding service. Success in this role contributes to industry-leading patient satisfaction, strong Net Promoter Scores, and continued patient referrals.


Key Responsibilities


Patient Check-In & Reception

  • Create a warm and welcoming first impression by enthusiastically greeting patients and parents upon arrival and assisting with the check-in process.
  • Maintain accurate patient records by updating contact, insurance, and health information.
  • Answer incoming phone calls professionally and courteously.

Patient Experience Coordination

  • Go above and beyond to create a memorable patient experience through attentive, friendly, and accommodating service.
  • Take ownership of the patient experience by proactively assessing patient and parent needs and responding appropriately.
  • Collaborate with doctors, staff, and management to communicate patient needs, minimize wait times, and ensure a smooth visit experience.
  • Maintain clean, organized, and fully stocked reception areas and patient bathrooms.
  • Capture patient photos and enthusiastically support internal marketing initiatives and celebrations.

Administrative Support

  • Assist with general administrative and front-office duties as needed.

Key Competencies

  • Professional appearance, demeanor, and presentation
  • Strong interpersonal skills with the ability to build positive relationships with patients, parents, doctors, team members, and the community
  • Excellent verbal and written communication skills, including a professional phone presence
  • Commitment to delivering an exceptional customer experience
  • Positive attitude and solution-oriented mindset
  • Strong teamwork and collaboration skills
  • Friendly, approachable personality with the ability to connect naturally with children and families
Requirements: