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Reception Manager Jobs in Durham, NC (NOW HIRING)

... reception activities, office logistics, vendor relationships, records administration, and corporate ... The Office Operations Manager serves as a key point of contact for maintaining a productive ...

Supervise and provide direction to the Corporate Reception function to ensure a positive visitor ... Manage incoming executive mail distribution and maintain related administrative procedures.

Help manage guest flow and answer guest questions throughout the event * Monitor the reception timeline alongside the Lead Planner * Assist with room flips and reception transitions when applicable

Overseeing all functions of the medical group including reception and scheduling activities ... Ensuring revenue cycle management by making sure patient demographic information is accurate and ...

Overseeing all functions of the medical group including reception and scheduling activities ... Ensuring revenue cycle management by making sure patient demographic information is accurate and ...

Overseeing all functions of the medical group including reception and scheduling activities ... Ensuring revenue cycle management by making sure patient demographic information is accurate and ...

Maintain a clean and organized reception area. Effectively organizing time and resources to meet sales goals. Communication with Salon Management regarding issues and needs. Meeting salon guidelines ...

Maintain a clean and organized reception area. Effectively organizing time and resources to meet sales goals. Communication with Salon Management regarding issues and needs. Meeting salon guidelines ...

Maintain a clean and organized reception area. Effectively organizing time and resources to meet sales goals. Communication with Salon Management regarding issues and needs. Meeting salon guidelines ...

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Reception Manager information

See Durham, NC salary details

$10.5K

$58.2K

$84.2K

How much do reception manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for reception manager in Durham, NC is $58,247.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in Durham, NC?

The most popular types of Reception jobs in Durham, NC are:

What are popular job titles related to Reception Manager jobs in Durham, NC?

For Reception Manager jobs in Durham, NC, the most frequently searched job titles are:

What cities near Durham, NC are hiring for Reception Manager jobs?

Cities near Durham, NC with the most Reception Manager job openings:

Infographic showing various Reception Manager job openings in Durham, NC as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $59,134 per year, or $28.4 per hour.

Medical Reception Ambassador

American Family Care

Fuquay Varina, NC • On-site

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Benefits:
  • Paid time off
  • 401(k) matching
  • Bonus based on performance
  • Flexible schedule

Job Title: Medical Reception Ambassador
FLSA Status/Salary: Full Time/Non-Exempt
Location: Fuquay-Varina, NC
We are seeking a Medical Reception Ambassador to be the forward-facing first point of contact for clinic patients. The successful candidate will be friendly, efficient, and thorough regarding medical records and patient documentation. Good interpersonal communication, attention to detail, and experience with customer service are desired candidate assets
Here at AFC we know that a good team is everything, which is why we prioritize taking care of our staff with benefits including:
  • Time Off - Two full weeks of paid vacation time
  • Health and Wellness - Complete reimbursement for health insurance and gym membership
  • Bonus- Opportunity to earn up to $200 extra each month
  • Dress - Free AFC scrubs
  • Flexibility- Schedule that allows for multiple week days off
  • Competitive Compensation

Below is a summary of expected responsibilities for this position:
  • Prepare the clinic for opening each day by inspecting the facility, opening all systems applications, registering patient appointments, and preparing new patient registration packets,
  • Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards,
  • Register patients, update patient records, and verify insurance accurately and timely,
  • Follow company procedures related to workers' compensation and occupational medicine patients,
  • Determine, collect, and process patient payments and address collection and billing issues,
  • Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures,
  • Answer phones, respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests,
  • Other duties and responsibilities as assigned.

Education and Experience
  • High School graduate or equivalent,
  • Previous medical clerical experience preferred,
  • Basic computer knowledge, e.g., Microsoft Office,
  • Positive customer service skills, including the ability to de-escalate a heightened patient interaction

Desired Characteristics and Physical Demands
  • Office environment - ability to utilize electronic medical records systems is required,
  • Provide customer service in accordance to clinic mission,
  • Demonstrated ability to be courteous and respectful when interacting with patients and family members,
  • Position will typically require sitting and keyboarding for extended periods of time,
  • Occasional reaching and stooping for file,
  • High attention to detail and ability to focus are necessary,
  • Potential exposure to potentially infectious material and chemicals,
  • Moderate noise level.

AFC Fuquay-Varina is an Equal Opportunity Employer, and as such, we recognize our responsibility to embrace and promote diversity in our organization through hiring, retention, training, and workplace culture.
Compensation: $17.00 - $18.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer

American Family Care Bloomfield logo

About American Family Care Bloomfield

Sourced by ZipRecruiter

It is our mission to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. All AFC clinics are designed, equipped, and staffed to provide accessible primary care, urgent care, minor emergency treatment, and occupational medicine. We are considered pioneers in non-emergency room urgent care, with a majority of our patients coming in, receiving care, and returning home in one hour’s time on average.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Bloomfield, NJ, US