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Reception Manager Jobs in Casper, WY (NOW HIRING)

Ernest Health

Receptionist- Per Diem

Casper, WY · On-site

$15.25 - $20/hr

One year of reception experience in a healthcare setting preferred. * OR any equivalent combination ... Effective organizational and time management skills. * Effective written and verbal communication ...

Ernest Health

Receptionist- Per Diem

Casper, WY · On-site

$13.25 - $17.50/hr

One year of reception experience in a healthcare setting preferred. * OR any equivalent combination ... Effective organizational and time management skills. * Effective written and verbal communication ...

All JobsReception JobsReception Manager JobsReception Manager Jobs in Casper, WY

Reception Manager information

See Casper, WY salary details

$10.7K

$59.4K

$85.8K

How much do reception manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for reception manager in Casper, WY is $59,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $80,000.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are popular job titles related to Reception Manager jobs in Casper, WY?

For Reception Manager jobs in Casper, WY, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in Casper, WY look for?

The top searched job categories for Reception Manager jobs in Casper, WY are:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in Casper, WY as of August 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $59,366 per year, or $28.5 per hour.

Patient Access Representative (Front Desk)

Casper Medical Imaging and Outpatient Radiology

Casper, WY • On-site

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 13 days ago

Job description

Your Image, Our Focus
When it comes to providing quality, patient-centered care - local matters. Our doctors and staff are invested in the community. We're your local team of radiology experts. With cutting-edge medical imaging technology, highly trained clinical staff, and board-certified radiologists, we bring patient care and imaging excellence into focus.
The ability to adapt to a growth mindset and be willing to learn and take accountability is a must for any individual within the walls of our establishments. Empathic and positive attitude is a required mindset for all employees as it is our duty to connect on a stelar level with one another as co-workers, but even more important is our patience and referring providers.
We practice PATIENT with our peers and all individuals we come in contact with within our scope.
Professional | Accountable | Timely | Intentional | Navigate | Thank You
Basic Benefits (Health & Fringe)
  • Health
  • Dental
  • Vision
  • Basic and Voluntary Life and AD&D
  • Short- and Long-Term Disability
  • Safe Harbor Retirement
  • Profit Sharing Retirement
  • Supplemental (Aflac)

Job Title: Patient Access Representative
Department: Clerical
Reports to: Patient Access Manager
Overtime Status: Non-exempt
Schedule:Monday - Friday 8:00 AM - 5:00 PM
Job Summary: This position is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Receives incoming telephone calls in a prompt, courteous, and professional manner, and greets/assists patients in the same manner.
Primary Job Responsibilities:
  1. Confirms patients' demographics as well as insurance information to process their visit accurately.
  2. Follows all Clinic policies on safety and security; maintains restricted areas safe by safeguarding keyless entry codes and computer system passwords in strict confidentiality.
  3. Complies with all HIPAA & CMS requirements as outlined in our annual compliance training.
  4. Explains financial requirements to the patients or responsible parties and collects copays as required.
  5. Rescheduling patients as needed with corrected order forms.
  6. Schedules allowed walk-in exams
  7. Responsible for keeping the front/back desk area and patient waiting areas, and office files clean and organized.
  8. Performs other duties as assigned.

Education: High school diploma or equivalent.
Experience: One year of experience in customer service or reception, preferably in a medical office setting.
Education/Certification/Licensing Requirements:
  • Prefer completion of a course in Medical Terminology.

Additional Requirements:
  • Willingness to work evenings and/or weekends as needed.
  • Willingness to attend continuing education courses at the request of the employer.

Performance Requirements:
Knowledge:
  1. Knowledge of medical terminology and organization services.
  2. Knowledge of staff responsibilities to accurately direct callers.
  3. Knowledge of administrative processes, procedures & claims processing.
  4. Knowledge of basic math and modern office procedures.

Skills:
  1. Ability to use multi-line phone system, including transferring calls and paging.
  2. Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients.
  3. Ability to use spreadsheets and word processing software.
  4. Ability to type a minimum of 45 WPM and operate a 10 key calculator by touch.
  5. Adequate hearing to answer phone and speak with patients.
  6. Ability to speak clearly and loudly enough to be heard by callers and patients.

Abilities:
  1. Ability to work well under pressure with minimal supervision.
  2. Ability to elicit appropriate information to route calls to the appropriate person.
  3. Ability to prevent, calm, and/or defuse irate callers and patients working with them to identify concerns and properly directs calls.
  4. Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate practice management software.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.
Work Environment: Well-lighted medical office or reception area. Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office.
Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with patient access, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting. Periodic stress occurs from handling many calls and dealing with patient requests.

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