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Reception Manager Jobs in New Mexico (NOW HIRING)

Heritage Hotels & Resorts

Spa Reception

Taos, NM · On-site

$12.50 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

Heritage Hotels & Resorts

Spa Reception

Taos, NM · On-site

$12.50 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

El Monte Sagrado

Spa Reception

Taos, NM · On-site

$14.50 - $18.75/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

El Monte Sagrado

Spa Reception

Taos, NM · On-site

$12.50 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

El Monte Sagrado

Spa Reception

Taos, NM

$12.50 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

Heritage Hotels & Resorts

Spa Reception

Taos, NM · On-site

$12.50 - $15/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

El Monte Sagrado

Spa Reception

Taos, NM · On-site

$14.50 - $18.75/hr

Follow daily checklists and operational procedures as outlined for spa reception and attendant ... Strong organizational and time management skills with the ability to manage multiple priorities in ...

APi Group

Office Manager

Albuquerque, NM · On-site

$65K/yr

Office Manager Albuquerque, NM American Fire Protection Group (AFPG) is a people-first company with ... Assisting with office reception functions including greeting customers, vendors, and associates.

Hanger, Inc.

Patient Access Coordinator

Roswell, NM · On-site

$16.75 - $21.25/hr

... sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.

CCMC Community Management

Receptionist

Santa Fe, NM · On-site

$15.50 - $20.25/hr

This position will encompass both reception front desk duties and additional administrative support ... Managing front entrance area * Greeting all visitors/homeowners to determine their immediate needs

CCMC Community Management

Receptionist

Santa Fe, NM · On-site

$15.50 - $20.25/hr

This position will encompass both reception front desk duties and additional administrative support ... Managing front entrance area * Greeting all visitors/homeowners to determine their immediate needs

Hanger, Inc.

Patient Access Coordinator

Roswell, NM · On-site

$16.75 - $21.25/hr

... sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.

CCMC Community Management

Receptionist

Santa Fe, NM · On-site

$15.50 - $20.25/hr

This position will encompass both reception front desk duties and additional administrative support ... Managing front entrance area * Greeting all visitors/homeowners to determine their immediate needs

CCMC Community Management

Receptionist

Santa Fe, NM · On-site

$15.50 - $20.25/hr

This position will encompass both reception front desk duties and additional administrative support ... Managing front entrance area * Greeting all visitors/homeowners to determine their immediate needs

CCMC

Receptionist

Santa Fe, NM · On-site

$15.50 - $20.25/hr

This position will encompass both reception front desk duties and additional administrative support ... Managing front entrance area * Greeting all visitors/homeowners to determine their immediate needs

CCMC

Receptionist

Santa Fe, NM · On-site

$15.50 - $20.25/hr

This position will encompass both reception front desk duties and additional administrative support ... Managing front entrance area * Greeting all visitors/homeowners to determine their immediate needs

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All JobsReception JobsReception Manager JobsReception Manager Jobs in New Mexico

Reception Manager information

See New Mexico salary details

$10.7K

$59.4K

$85.8K

How much do reception manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for reception manager in New Mexico is $59,355.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $79,900.00 per year, depending on experience, location, and employer.

What is a reception manager?

Reception Managers are professionals responsible for overseeing the operations of a reception area, typically in hotels, offices, or healthcare facilities. They manage front desk staff, ensure excellent customer service, handle guest inquiries, and coordinate with other departments to ensure smooth operations. Reception Managers also handle scheduling, address complaints, and may assist in administrative tasks such as billing or reservations. Their role is crucial in creating a positive first impression for visitors and maintaining efficient front desk processes.

What are the key skills and qualifications needed to thrive as a reception manager?

To thrive as a Reception Manager, you need strong organizational skills, experience in customer service, and often a background in hospitality or business administration. Familiarity with front desk management software, reservation systems, and proficiency in Microsoft Office are commonly required, along with certifications in hospitality management being advantageous. Outstanding interpersonal skills, leadership, and the ability to resolve conflicts efficiently set top candidates apart. These skills and qualities are crucial for ensuring smooth front desk operations, high guest satisfaction, and the effective supervision of reception staff.

What are some common challenges faced by a reception manager and how can they be addressed?

Reception Managers often encounter challenges such as managing high-traffic periods, handling difficult guests, and ensuring smooth communication among team members. To address these, it's important to implement effective scheduling, provide ongoing staff training, and establish clear protocols for guest interactions. Additionally, leveraging technology for reservations and guest management can help streamline operations and reduce stress during peak times.

What is the difference between Reception Manager vs Front Desk Supervisor?

Reception ManagerFront Desk Supervisor
Oversees entire front desk operations, manages staff, handles escalations, and ensures customer satisfaction.Supervises front desk staff, manages daily check-in/check-out processes, and ensures smooth guest services.

Both roles require customer service skills, industry-specific certifications, and work in hospitality or corporate environments. The Reception Manager typically has broader responsibilities, including staff management and strategic planning, while the Front Desk Supervisor focuses more on daily operational tasks. They are often used interchangeably but differ mainly in scope and seniority.

What are the most commonly searched types of Reception jobs in New Mexico?

The most popular types of Reception jobs in New Mexico are:

What are popular job titles related to Reception Manager jobs in New Mexico?

For Reception Manager jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Reception Manager jobs in New Mexico look for?

The top searched job categories for Reception Manager jobs in New Mexico are:

What cities in New Mexico are hiring for Reception Manager jobs?

Cities in New Mexico with the most Reception Manager job openings:

Reception Manager jobs near you
Infographic showing various Reception Manager job openings in New Mexico as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $59,355 per year, or $28.5 per hour.

Spa Reception

Taos, NM • On-site

Heritage Hotels & Resorts
Traveler Accommodation • 201 - 500 employees
Learn more about Heritage Hotels & Resortsexternal

$12.50 - $15/hr

Part-time

Retirement

Re-posted 28 days ago

Job description

Job Type
Part-time
Description
About Heritage Hotels & Resorts
Heritage Hotels & Resorts is New Mexico's premier locally owned hospitality group, built on a deep respect for culture, place and people. Our luxury hotels and award-winning restaurants are rooted in authentic storytelling, exceptional service and community pride. We care for our guests, our team and our neighborhoods with the same intention. If you enjoy creating welcoming environments and supporting seamless guest experiences, we invite you to grow with us.
Why This Role Matters
We are seeking a Spa Receptionist who understands that the guest experience begins the moment someone walks through the door. This role matters because it sets the tone for the entire spa journey, creating a sense of ease, trust, and anticipation. Through thoughtful communication, attention to detail, and genuine hospitality, the Spa Receptionist ensures every guest feels cared for and confident in their experience while supporting the overall flow and success of spa operations.
What You'll Do
  • Maintain a positive and professional approach with employees, coworkers and guests.
  • Communicate regularly with spa staff regarding appointments and required timeframes to ensure smooth workflow throughout the day.
  • Greet clients warmly as they enter the spa and provide tours and information related to spa features and services.
  • Answer the telephone professionally by identifying yourself, your department and offering assistance.
  • Book appointments by phone or in person and accurately record transactions in the reservation system.
  • Promote spa services and effectively recommend retail products to enhance the guest experience.
  • Maintain proper opening and closing procedures and handle transactions responsibly and accurately.
  • Follow daily checklists and operational procedures as outlined for spa reception and attendant duties.
  • Maintain a well-groomed, professional appearance including clean uniform and name tag.
  • Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
  • Maintain spa rooms, public areas and front-of-house spaces in a clean, comfortable and guest-ready condition, including refreshing water, ice and trash removal.
  • Support inventory control for supplies, equipment and merchandise and communicate reordering needs as necessary.
  • Keep men's and women's spa areas clean, orderly and properly stocked throughout the shift.
  • Assist in training newer staff on front desk procedures to ensure efficient performance and consistency in service standards.
  • Carry out deep cleaning tasks and special projects as assigned.
  • Other duties as assigned are consistent with the functions of this position as needed at any of the properties.

Why You'll Love Working With Us
  • Competitive pay and comprehensive benefits, including a 25% 401(k) match!
  • Generous employee discounts across Heritage hotels, restaurants, spa and retail!
  • Complimentary meals during scheduled shifts!
  • Free employee parking!
  • Supportive team culture with opportunities for growth and advancement!
  • A workplace rooted in New Mexico pride and community values!

HC1
Requirements
  • Exceptional interpersonal and communication skills with the ability to create a warm, welcoming, and professional first impression for all guests.
  • Strong organizational and time management skills with the ability to manage multiple priorities in a fast-paced, guest-facing environment.
  • High attention to detail to ensure accuracy in scheduling, billing, and guest preferences.
  • Ability to remain calm, composed, and solution-oriented when handling guest requests or concerns.
  • Proficiency with scheduling systems, point-of-sale systems, and general computer applications such as Microsoft Office or Google Suite.
  • Strong teamwork and collaboration skills with the ability to communicate effectively with therapists, spa leadership, and other hotel departments.
  • Basic understanding of spa services, treatments, and retail products with the ability to confidently guide guest selections.
  • Professional presentation and demeanor aligned with a luxury hospitality environment.
  • High school diploma or equivalent experience or training required.
  • Minimum of one year of guest-facing experience in hospitality, spa, wellness, or a related service environment preferred.
  • Experience with spa booking software or property management systems preferred.
  • Luxury hotel or resort experience preferred but not required.
  • Previous experience handling cash, payments, and guest transactions preferred.
  • Flexible availability including evenings, weekends, and holidays based on business needs.

Salary Description
$12.50-$15 Hourly

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