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Reception Associate Jobs in Grand Forks, ND (NOW HIRING)

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Reception Associate information

See Grand Forks, ND salary details

$20.3K

$95.6K

$144.9K

How much do reception associate jobs pay per year?

As of Aug 25, 2026, the average yearly pay for reception associate in Grand Forks, ND is $95,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,200.00 and $143,900.00 per year, depending on experience, location, and employer.

What is a reception associate?

Reception Associates are professionals who manage the front desk operations of an office, clinic, hotel, or other organization. Their primary responsibilities include greeting visitors, answering phone calls, handling inquiries, scheduling appointments, and ensuring the reception area is welcoming and organized. Reception Associates also may handle basic administrative tasks, such as sorting mail or maintaining records. They play a crucial role in creating a positive first impression for clients and guests.

What are the key skills and qualifications needed to thrive as a reception associate, and why are they important?

To thrive as a Reception Associate, you need strong organizational skills, attention to detail, and proficiency in customer service, often supported by a high school diploma or equivalent. Familiarity with office phone systems, scheduling software, and basic computer applications like Microsoft Office is typically required. Excellent interpersonal skills, a friendly demeanor, and the ability to multitask help someone stand out in this role. These abilities are vital for ensuring smooth front-desk operations, creating positive first impressions, and efficiently managing daily administrative tasks.

What are some common challenges faced by reception associates, and how can they be managed effectively?

Reception Associates often encounter challenges such as managing a high volume of visitors, handling multiple phone lines, and dealing with unexpected situations or difficult guests. Effective time management, strong communication skills, and the ability to remain calm under pressure are essential for success in this role. Many organizations provide on-the-job training and support from supervisors or team members, which can help new hires quickly adapt and build confidence. Being proactive in seeking feedback and staying organized can also make daily tasks more manageable.

What is the difference between Reception Associate vs Front Desk Clerk?

Reception AssociateFront Desk Clerk
Typically requires customer service skills, basic administrative knowledge, and sometimes a high school diploma.Often requires similar customer service skills, basic clerical tasks, and a high school diploma or equivalent.
Work environment includes offices, clinics, hotels, or corporate settings.Work environment includes hotels, hospitals, or service-oriented businesses.
Used across industries like healthcare, hospitality, and corporate sectors.Commonly found in hospitality, healthcare, and retail industries.

Both roles involve greeting visitors, answering phones, and administrative support. The main difference lies in the specific industry context and job titles used by employers. While similar, 'Reception Associate' may imply a slightly more formal or corporate setting, whereas 'Front Desk Clerk' is often associated with hospitality or service industries.

What qualifications do you need to work in a reception associate?

To work as a reception associate, candidates typically need a high school diploma or equivalent. Strong communication, organizational skills, and proficiency with office software are important, and previous customer service experience can be beneficial. Some positions may require basic knowledge of phone systems and multitasking abilities.

Which reception associate job pays the most?

The highest-paying reception associate roles are typically found in large corporations, healthcare facilities, or specialized industries, where salaries can range from $15 to $20 per hour or higher. Factors such as experience, location, and additional responsibilities can influence pay rates for this position.
Reception Associate jobs near you

TRANSPORTATION - Substitute Transit Route Coordinator

Crookston, MN • On-site

TriValley Medical Group
Outpatient Health Care • 11 - 50 employees
Learn more about TriValley Medical Groupexternal

$18/hr

Full-time

Retirement

Re-posted 13 days ago

Job description

SUMMARY OF PRIMARY FUNCTION
Under the direction of the Assistant Director of Transportation Programs and in line with Tri-Valley's philosophy, mission, and goals, the Transit Route Scheduler's primary responsibilities include daily scheduling and dispatching of the Heartland Express Transportation services as well as related word processing, and general program support duties. Route scheduling responsibilities include, but are not limited to coordinating rides, scheduling special trips, ticket management and sales, monthly reports, and public relations. Consistently displays a positive, respectful demeanor toward callers, clients, vendors and drivers.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Primary Duties and Responsibilities
  1. Answers incoming calls; assists or transfers to others as appropriate.
  2. Operates a variety of communication equipment including two-way radio, telephone, computer and scheduling system.
  3. Schedules daily calls and reservations in Marshal, Kittson, Pennington, Polk, Red Lake, Clearwater, Norman and Mahnomen Counties; including the in-town commuters, rural and inner-city buses using a dispatch software program.
  4. Monitors two-way radio, mobile phones and vehicle location via dispatching software for information regarding scheduling, issues and field situations; 0notifies supervisor of situations requiring attention.
  5. Provide a variety of public transportation information to passengers, the general public and other public agencies; provide quality customer service and respond to public inquiries and requests for service in a courteous manner.
  6. Respond to emergency situations as requested including hazardous and sever weather conditions. Coordinate with supervisors, police and other dispatchers as required.
  7. Communicate with passengers as needed.
  8. Answers questions within the position responsibilities and transfers on to others as appropriate.
  9. Tracks and monitors allocation of bus tickets to drivers.
  10. Prepares the rural route and special trip listings for the drivers.
  11. Prepares and enters a monthly calendar of all routes into dispatch software program.
  12. Helps to notify the public of closings.
  13. Tracks riders' no-shows.
  14. Schedules daily bus routes in response to passenger service requests (same day service). Review, organize, and maintain trip manifests to maximize route efficiency.
  15. Maintains riders' profiles; including home addresses and phone listings on all new and existing riders.

Secondary Duties and Responsibilities
  1. Creates and maintains various documents, reports, spreadsheets, and data as directed by supervisor.
  2. Assists in preparing monthly Status and Annual Reports.
  3. Schedules special trips as requested.
  4. Has general knowledge of Jefferson routes.
  5. Sells Transit bus tickets including Summer Kid passes.
  6. Stays up to date on the FTA part 40 requirements to make reasonable suspicion referrals.
  7. Serves as a back-up Route Scheduler for the RTC program.
  8. Helps maintain the cleanliness of the office location.
  9. Performs other duties and tasks as assigned by supervisor.

MINIMUM REQUIREMENTS
  1. Associates Degree or two years equivalent of experience working in a similar position such as office support, dispatch, communications, or reception/switchboard utilizing phone, organizational and communication skills with the public.
  2. Two years of experience working with computers, including Microsoft Word and Excel, email and internet.
  3. Ability to understand city street structure and to effectively communicate city and rural directions to others.
  4. Excellent interpersonal, written and verbal communication skills.
  5. Pleasant and professional phone skills.
  6. Ability to work as a part of a team. Ability to establish and maintain effective working relationships with others.
  7. Pass pre-employment drug screening and background search requirements as listed on Conditional Job Offer; upon hire and continuously meet requirements thereafter. Participate in subsequent drug/alcohol testing and background searches as appropriate.

Tri-Valley is a non-profit community action agency. We believe in the value of all human beings. It is that belief that drives our efforts to identify needs, seek resources and provide opportunities for people to thrive.
Our work is committed to strengthening our communities so that its citizens have better places to live, work, worship and enjoy.
The mission of Tri-Valley Opportunity Council, Inc. is to provide opportunities to improve the quality of life for people and communities.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 218-281-0536 or hr@tvoc.org.
Application Deadline: Until Filled
Employee Type: Regular, Substitute
Hours per Week: As Needed
Benefits: 401K/Roth, and ESST
If any questions about the position, please contact: Elizabeth Hensrud, elizabeth.hensrud@tvoc.org

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