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Reception Admin Assistant Jobs in Michigan (NOW HIRING)

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Reception Admin Assistant information

What are the main responsibilities of a reception admin assistant?

A Reception Admin Assistant is responsible for greeting visitors, answering and directing phone calls, managing correspondence, and performing general administrative tasks to support the office. They often handle scheduling, maintain records, and assist with organizing meetings or events. Their role is essential for ensuring smooth communication and operations within the workplace, and they often serve as the first point of contact for clients or guests.

What are the key skills and qualifications needed to thrive as a reception admin assistant?

To thrive as a Reception Admin Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, often supported by a high school diploma or equivalent. Familiarity with office software such as Microsoft Office Suite, phone systems, and scheduling tools is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask help you stand out in this client-facing role. These skills ensure efficient office operations, positive first impressions, and effective support for staff and visitors.

What are some common challenges faced by a reception admin assistant, and how can they be managed effectively?

Reception Admin Assistants often juggle multiple tasks simultaneously, such as greeting visitors, managing phone calls, and handling administrative paperwork. One common challenge is balancing front-desk duties with back-office tasks, especially during peak hours. Effective time management, clear communication, and the use of scheduling tools can help prioritize tasks and prevent feeling overwhelmed. Collaborating closely with team members and supervisors also ensures responsibilities are distributed efficiently and customer service remains a top priority.

What is the difference between Reception Admin Assistant vs Office Clerk?

Reception Admin AssistantOffice Clerk
Handles front desk duties, greeting visitors, answering calls, scheduling appointmentsPerforms general administrative tasks like filing, data entry, and document management
Requires basic customer service skills, communication, and organizational abilitiesRequires clerical skills, familiarity with office software, and attention to detail
Commonly employed in corporate, healthcare, and educational settingsFound in various industries including government, legal, and corporate offices

The Reception Admin Assistant primarily manages front desk interactions and customer service, while the Office Clerk focuses on administrative and clerical support tasks. Both roles require similar skills but serve different functions within an organization.

What is the role of a reception admin assistant?

A reception admin assistant is responsible for greeting visitors, answering phone calls, managing appointments, and performing administrative tasks such as data entry and filing. They often use office software and require good communication and organizational skills to support daily operations. The role typically involves maintaining a professional and welcoming environment at the front desk.
Reception Admin Assistant jobs near you
Infographic showing various Reception Admin Assistant job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 20% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Assistant

Detroit, MI • On-site

Presbyterian Villages of Michigan
See more jobs at Presbyterian Villages of Michiganexternal

$17.75 - $24/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Administrative Assistant

Presbyterian Villages of Michigan, a faith-based, premier nonprofit organization providing senior living and services in Michigan, has a great opportunity to join our team as the Administrative Assistant at The Hartford Village, Detroit Michigan. We invite you to help us create new possibilities for quality living for the seniors we serve.

The Administrative Assistant is responsible for providing administrative, clerical and project support in a professional and confidential manner. Excellent opportunity for a team player with customer service and administrative experience. Experience working in senior housing industry plus.

To expedite interest, visit www.pvm.org and upload your resume AND complete application, including compensation expectations.

Responsibilities

1. Organizes, directs and/or manages departmental functions including reception, telephone communication system and mail distribution.

2. Attends and/or participates in meetings and/or events and may transcribe and prepare minutes or summaries.

3. Accumulates, maintains, verifies and reports data, statistics and research.

4. Assists with collection of rent and execution of monthly certification process of resident.

5. Composes, prepares, monitors and responds to correspondence.

6. Directs and assists residents, families, business invitees and staff.

7. Schedules and maintains appointments and calendars.

8. Creates and maintains filing system.

9. Responds to inquiries and provides information regarding the Village.

10. Scheduled and conducts Village tours.

11. Establishes and maintains resident (and prospect) records including but not limited to:

  • Filing
  • Revising and updating records, charts, etc.
  • Gathering required data and documentation
  • Data input

12. Assists with information gathering, including scheduling and conducting admission interview with potential residents and families.

13. Evaluates need for and/or requisitions adequate supplies, equipment and follow-up regarding assurance issues.

14. Maintains maintenance work orders.

15. Coordinates special events as assigned by the Administrator.

16. Creates newsletters, flyers and other documents utilizing various software programs and desktop publishing.

17. Creates and maintains a positive customer service atmosphere, including continuous quality improvement, teamwork, mutual respect, professionalism and accountability.

18. Attends and participates in all appropriate departmental/Village meetings, training and development opportunities.

19. Embrace, uphold and promote Presbyterian Villages of Michigan's mission, vision, beliefs, values, strategic goals, objectives and Servant Leadership.

20. Follows established policies and procedures including but not limited to:

Presbyterian Village employment policies and procedures

Departmental policies and procedures

Safety policies and procedures

Federal, state and local regulations

21. Performs any and all other duties and/or tasks as assigned or requested.

Qualifications

Education/Formal Training:

  • High School Diploma or General Education Diploma (GED)
  • Must be able to follow oral and written instructions, generally commensurate with some college level education or equivalent experience.
  • Computer literate (letters, newsletters, email, Zoom/Teams).
  • Trained as Certified Occupancy Specialist at HUD or MSHDA villages, a plus, but will train.
  • Affordable housing property management software if working at a HUD or MSHDA governed village, a plus.
  • Math aptitude generally commensurate with some college level education or equivalent experience.

Certificates & Licenses:

  • HUD or MSHDA Villages: Certified Occupancy Specialist certificate required at hire, or within 6 months of position. Inability to obtain and sustain required certification will cause ineligibility for the position.
  • Communication/Interpersonal Skills: Ability to communicate professionally and effectively with all level of staff and visitors.

Previous Experience:

  • One to three years' related professional business office experience or equivalent combination of educational experience.
  • Experience working with one of the following subsidized programs: tax credit/MSHDA, low income, & HUD.

Computer Skills:

  • Efficient Computer knowledge and use of Microsoft products, word processing, spreadsheets database systems and email.
  • HUD or MSHDA governed village: Affordable housing property management software, a plus.

To expedite interest, visit www.pvm.org and upload your resume AND complete application, including compensation expectations.

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