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Rcm Support Representative Jobs (NOW HIRING)

SENTA Partners

RCM Representative

Atlanta, GA · On-site +1

$20 - $25/hr

... support to ENT and Allergy private practices. Our mission is to help people Breathe better, Hear ... Position Summary The Revenue Cycle Representative at SENTA Partners plays a key role in managing ...

iDentalSoft

Software Customer Support

Milpitas, CA · On-site

$80 - $100/hr

Client support & training: Serve as the primary point of contact via phone and email to resolve ... Revenue Cycle Management (RCM) & Billing: Perform comprehensive dental billing services, including ...

RendER Revenue

Claims Support, Part-Time

Muncie, IN

... RCM processes. Our claims professionals investigate accounts, send demand packages to carriers, and ... Claims Support representatives work under the direct supervision of the Operations Manager.

RendER Revenue

Claims Support, Part-Time

Muncie, IN · On-site

... RCM processes. Our claims professionals investigate accounts, send demand packages to carriers, and ... Claims Support representatives work under the direct supervision of the Operations Manager.

MedMan

RCM Solutions Architect

Boise, ID · On-site

$25 - $30/hr

... representing MedMan's expertise with authority and precision Process Design & Improvement ... data supports it What Will Set You Apart * You've worked the denials - and then redesigned the ...

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Rcm Support Representative information

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How much do rcm support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for rcm support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is an RCM Support Representative?

RCM Support Representatives are professionals who assist with Revenue Cycle Management (RCM) processes in healthcare organizations. Their primary responsibilities include handling patient billing inquiries, resolving insurance claim issues, posting payments, and ensuring that financial transactions are processed accurately and efficiently. They act as a bridge between patients, insurance companies, and healthcare providers to help optimize revenue collection and improve the overall financial health of the organization. Excellent communication skills, attention to detail, and knowledge of medical billing and insurance processes are essential for success in this role.

What are the key skills and qualifications needed to thrive as an RCM Support Representative?

To thrive as an RCM Support Representative, you need a strong understanding of revenue cycle management processes, healthcare billing, and insurance claims, often supported by experience in medical billing or a related field. Familiarity with medical billing software, EHR systems, and coding standards such as ICD-10 and CPT is typically required. Excellent communication, problem-solving skills, and attention to detail help you resolve complex billing issues and support healthcare providers effectively. These skills ensure accurate billing, timely reimbursement, and high-quality support for both providers and patients.

What are the main challenges RCM Support Representatives face when assisting clients with billing and claims issues?

RCM Support Representatives often encounter challenges such as navigating complex insurance policies, resolving denied or delayed claims, and communicating effectively with both clients and insurance payers. A significant part of the role involves troubleshooting billing discrepancies and ensuring timely reimbursement for healthcare providers. Success in this position requires strong attention to detail, patience, and the ability to remain organized while managing multiple cases simultaneously.

What are popular job titles related to Rcm Support Representative jobs?

For Rcm Support Representative jobs, the most frequently searched job titles are:

Infographic showing various Rcm Support Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,486 per year, or $21.9 per hour.

Sales Engineer-Digital Health & RCM

Little Rock, AR • On-site

MEDEVOLVE INC
Software Development • 51 - 200 employees
Learn more about MEDEVOLVE INCexternal

Full-time

Re-posted 20 days ago

Job description

Pre-Sales & Solution Design

  • Own technical discovery: conduct in-depth needs assessments with prospects to surface RCM pain points, workflow inefficiencies, and integration requirements.
  • Provide compelling product demonstrations to new business opportunities, translating MedEvolve's Effective Intelligence® platform capabilities into clear ROI narratives tailored to each prospect's revenue cycle environment.
  • Respond to RFPs, RFIs, and security questionnaires with technically accurate and commercially compelling content.
  • Build custom proof-of-concept workflows and sandbox environments to de-risk technical objections during the sales process.
  • Lead scoping sessions to define integration requirements, data migration paths, and go-live timelines.

RCM & Domain Expertise

  • Act as the subject matter expert on end-to-end revenue cycle workflows: patient access, charge capture, coding, claims submission, payer adjudication, denial management, and payment posting.
  • Advise prospects on industry benchmarks, compliance standards (HIPAA, CMS guidelines), and best practices for optimizing net collection rates and reducing days in AR.
  • Translate complex billing regulations and payer rules into clear product requirements and sales narratives.
  • Stay current on payer policy changes, ICD-10/CPT coding updates, and CMS reimbursement rule changes to inform prospect conversations.

Technical Integration & Architecture

  • Guide prospects through integration architecture discussions including EHR/PM connectivity (Epic, Athenahealth, eClinicalWorks, Greenway, NextGen, etc.), HL7/FHIR standards, and API-based data exchange.
  • Collaborate with Implementation and Engineering to validate technical feasibility prior to contract execution.
  • Document integration specifications and solution designs to facilitate smooth Sales-to-Implementation handoff.
  • Evaluate prospect IT environments and surface risks or dependencies that could impact go-live success.

Cross-Functional Collaboration

  • Partner with Account Executives as the primary technical resource across the full sales cycle.
  • Provide structured feedback to Product and Engineering based on prospect objections, feature gaps, and competitive intelligence gathered in the field.
  • Participate in trade shows, conferences, and webinars as a MedEvolve thought leader.
  • Contribute to Sales Enablement by developing technical playbooks, competitive battlecards, and demo scripts.

Customer Success Transition

  • Lead transition briefings with Implementation and Customer Success post-contract, ensuring all technical and operational commitments are documented.
  • Support pilot programs and early deployments to validate solution performance and accelerate customer time-to-value.

REQUIRED QUALIFICATIONS

  • 5+ years of experience in a Sales Engineer, Solutions Consultant, or Pre-Sales role within healthcare IT or digital health.
  • Demonstrated expertise in revenue cycle management — billing, coding, denial management, payer contracting — from a vendor, payer, or provider operations background.
  • Hands-on experience with EHR and practice management platforms (Epic, Athenahealth, eClinicalWorks, NextGen, Greenway, or similar).
  • Strong understanding of healthcare interoperability standards: HL7 v2, FHIR R4, X12 EDI (837/835/270/271), and REST API integrations.
  • Ability to deliver polished executive-level presentations to C-suite stakeholders (CFOs, CIOs, CMIOs, Revenue Cycle Directors).
  • Proven track record supporting complex, multi-stakeholder enterprise SaaS deals of $250K+.
  • Exceptional written and verbal communication skills; ability to distill technical complexity into business value.
  • Bachelor's degree in Healthcare Administration, Health Informatics, Business, Computer Science, or related field.

PREFERRED QUALIFICATIONS

  • Experience with AI/ML-powered RCM platforms, predictive analytics, or workflow automation tools in a healthcare revenue cycle context.
  • Familiarity with value-based care models, MSSP/ACO structures, or alternative payment arrangements.
  • CPC (Certified Professional Coder), CRCR (Certified Revenue Cycle Representative), or CHFP (Certified Healthcare Financial Professional) certification.
  • Prior experience at an RCM services company, health system revenue cycle department, or digital health startup.
  • Knowledge of HIPAA technical safeguard requirements and healthcare data security frameworks (HITRUST, SOC 2 Type II).
  • Experience with HubSpot CRM, Gong, or other sales intelligence platforms.

MBA or Master's in Health Administration, or a related field.

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