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Rcc Jobs in Portland, OR (NOW HIRING)

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Rcc information

See Portland, OR salary details

$15

$24

$44

How much do rcc jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for rcc in Portland, OR is $24.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $24.23 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What are popular job titles related to Rcc jobs in Portland, OR?

For Rcc jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Rcc jobs in Portland, OR look for?

The top searched job categories for Rcc jobs in Portland, OR are:

What cities near Portland, OR are hiring for Rcc jobs?

Cities near Portland, OR with the most Rcc job openings:

Rcc jobs near you
Infographic showing various Rcc job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 12% Part Time, and 1% Nights. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $50,361 per year, or $24.2 per hour.

Resident Care Coordinator (RCC)

Avamere Skilled Advisors, LLC

Portland, OR • On-site

$21.25 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Avamere rating

6.0

Company rating: 6.0 out of 10

Based on 54 frontline employees who took The Breakroom Quiz

115th of 245 rated social care providers

Job description

Resident Care Coordinator (RCC)
Type: Full-Time
Shift/Schedule: Tuesday-Saturday or Sunday-Thursday, Availability for weekend/on-call/call-outs coverage required
Location: Avamere at Park Place - 8445 SW Hemlock St., Portland, OR 97223 - Near Tigard, Oregon
Apply at www.TeamAvamere.com
Job SummaryThe Resident Care Coordinator (RCC) is responsible for coordinating resident care needs and staffing, including maintaining the schedule, updating coordination tools like the physician appointment and pharmacy logs, filing and organization of the clinical records, etc. The Resident Care Coordinator assists the Director of Health Services in training the new care staff. When the Director of Health Services is absent, the Resident Care Coordinator is responsible for the supervision and delivery of resident care services in compliance with Ovation's policies and state and federal regulations.
Responsibilities:
  • Document information pertaining to changes in residents' status, needs, and appointments.
  • Ensure proper documentation of all care plans, nurses' notes, and all other resident correspondence.
  • Provide orientation and on-the-job training to Caregivers and Medication Techs.
  • Assist with daily living activities (i.e., bathing, dressing, and eating).
  • Conduct weekly, monthly, and quarterly audits.
  • Complete quarterly evaluations of residents as assigned by the Director of Health Services and/or Executive Director.
  • Participate and provide feedback in Quality Assurance Meetings.
  • Manage scheduling of Caregiver and Medication Tech staff, ensuring adequate staff are on duty at all times.
  • Participate in morning stand-up meetings, providing recommendations and feedback as appropriate.
  • Create and maintain an atmosphere of warmth, patience, enthusiasm, calm, and joy.
  • Complete ongoing training as assigned.
  • Support caregivers in daily resident care, communication, and problem-solving.
  • Assist with new resident assessments, move-ins, and transitions.
  • Ensure that adequate supplies and equipment are on hand to meet the day-to-day operational needs of the facility and residents.
  • Participate in training and support staff development efforts.
  • Maintain a clean and organized environment.
  • Follow established healthcare standards and practices.
  • Ensure the safety and comfort of residents.
  • Communicate effectively with residents, family members, and staff.
  • On-call staffing responsibilities after hours and weekends as needed.
  • Other duties assigned are appropriate to the position.

Requirements
  • Prefer experience as a Caregiver and Medication Tech in a Memory Care/ Unit or Assisted Living Facility.
  • Must maintain and have an active CPR/First Aid Certification during employment.
  • Must have the ability to obtain a Food Handler's Card.
  • Experience in electronic medical records documentation.
  • Must have a high school diploma or equivalent.
  • Prefer a licensed Certified Nursing Assistant in the State position the position is held.
  • Must be 18 years or older.
  • Friendly, attentive, and professional demeanor with residents and guests.
  • Maintain confidentiality of all resident care information.
  • Compassion for and desire to work with the elderly
  • Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.

Benefits
We believe caring for others starts with caring for our own teams. Our benefits are designed to support your well-being, growth, and peace of mind-so you can focus on making a difference every day.
  • Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible. - Benefits eligible at 30+ hours/week.
  • 401(k) Retirement Plan with discretionary employer match
  • Paid Time Off (PTO) and Premium Pay for Holidays worked, conditions apply
  • Employee Assistance Program (EAP) Canopy: Free, confidential support for mental health, stress, family needs & work/life balance
  • Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account)
  • Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short- and Long-Term Disability, plus Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

"At Avamere Communities, we love to celebrate our diverse group of hardworking employees. We value diversity and believe forming teams in which everyone can their true, authentic self is key to our success "We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status."
The company reserves the right to revise the duties set forth in this job description at its discretion.
Arete Living is an Equal Opportunity Employer and participates in E-Verify
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