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Rcc Jobs in Arizona (NOW HIRING)

Support the implementation and maintenance of the ESMS standard design and configuration at the Data Centers and Data Center Continuity of Operations Plan (COOP) site, Regional Cyber Center (RCC ...

Senior Systems Engineer (ESMS)

Sierra Vista, AZ · On-site

$93K - $127K/yr

Support the implementation and maintenance of the ESMS standard design and configuration at the Data Centers and Data Center Continuity of Operations Plan (COOP) site, Regional Cyber Center (RCC ...

Showing results 21-39

Rcc information

See Arizona salary details

$13

$21

$39

How much do rcc jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for rcc in Arizona is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $21.30 per hour, depending on experience, location, and employer.

What is an RCC?

An RCC (Remote Customer Care) job typically involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat. RCC professionals work remotely and are responsible for ensuring customer satisfaction by resolving problems efficiently. Strong communication skills, technical knowledge, and problem-solving abilities are often required. Many RCC roles exist in industries like e-commerce, telecommunications, and IT support.

What are the key skills and qualifications needed to thrive as an RCC?

To thrive as an RCC (Remote Customer Care representative), strong verbal and written communication, excellent problem-solving abilities, and customer service experience are essential. Familiarity with CRM software, ticketing systems, and common office productivity tools is often required. Interpersonal skills, patience, and the ability to work independently are critical soft skills for excelling in this position. These skills are important to effectively resolve customer issues and ensure a high standard of customer satisfaction in a remote work environment.

What are some common challenges RCCs face when working remotely, and how can they be addressed?

RCCs often encounter challenges such as managing high call volumes, handling difficult customer interactions, and maintaining productivity without in-person supervision. Staying organized and using strong time-management techniques can help mitigate these issues. Many companies provide ongoing training, team chat platforms, and regular virtual meetings to support remote employees and encourage collaboration. Building rapport with your remote team and reaching out for guidance when needed can also help overcome the isolation that sometimes comes with remote work. Proactively engaging in these resources will set you up for success in a Remote Customer Care role.

What cities in Arizona are hiring for Rcc jobs?

Cities in Arizona with the most Rcc job openings:

Infographic showing various Rcc job openings in Arizona as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $44,253 per year, or $21.3 per hour.

Telecommunications Specialist with Security Clearance

Department of the Army

Fort Huachuca, AZ • On-site

Other

Posted 4 days ago


United States Army rating

6.2

Company rating: 6.2 out of 10

Based on 492 frontline employees who took The Breakroom Quiz

44th of 49 rated military and defense


Job description

Duties * Lead the development of the Army's strategic position at the Aerospace and Flight Test Radio Coordinating Council (AFTRCC) and Range Commanders Council (RCC)/Frequency Management Group (FMG) forums to secure military electromagnetic spectrum access. * Review technical and operational data contained in proposals submitted by DoD and non-DoD Government agencies for use of frequencies within the assigned geographic Area of Responsibility (AOR) to ensure regulatory compliance. * Perform frequency engineering duties in accordance with established technical standards, principles, and procedures to optimize electromagnetic spectrum efficiency. * Serve as the Area Frequency Coordinator (AFC) Team Leader and execute all operational functions of the AFC in the Coordinator's absence to ensure uninterrupted operations. Requirements Conditions of employment * Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. * Must be able to obtain and maintain a SECRET security clearance. * Temporary Duty (TDY) travel may be required up to 25% of the time. * In support of contingency operations, incumbent may be required to work overtime and shift work on short notice to include nights, holidays and weekends. * This position has been designated mission essential. (See the Additional Information section) * This is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Appointment to this position does not confer competitive status. (See the Additional Information Section) * Appointment to this position is subject to a three year probationary period. (See Additional Information section) * In accordance with DoDM 8140.03 and supplemental Army guidance, the employee must obtain and maintain the following requirements for each Cyber work role at the assigned proficiency level. (See Additional Information Section) Qualifications CYBER EXCEPTED SERVICE POSITIONS ARE NOT SUBJECT TO THE TWO-PAGE RESUME LIMIT. YOUR FULL RESUME WILL NEED TO BE UPLOADED TO YOUR USAJOBS PROFILE USING THE DOCUMENT TYPE "OTHER DOCUMENTS". This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure. Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See for an extensive list of document requirements for all employment authorities. * Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions Army CES positions apply Veteran's Preference to preference eligible candidates, as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement". If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience. To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. Specialized experience would be demonstrated by: 1. Developing radio frequency applications for use of the electromagnetic spectrum to secure necessary operational authorizations; 2. Recommending spectrum management methods to optimize resource utilization across multi-domain communication networks; and 3. Providing technical solutions for complex telecommunication issues and executing corrective maintenance actions to ensure continuous mission readiness. Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Additional information * If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. * Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. * You will be required to provide proof of U.S. Citizenship. * This position requires a 3 year probationary period during which the agency evaluates your fitness & whether your continued employment advances the public interest. In making this determination, the agency may consider your performance & conduct; agency needs & interests; whether your continued employment supports organizational or Government goals; & whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest. * Direct Deposit of Pay is required. * Must be able to obtain and maintain a SECRET security clearance * Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. * If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet. * This is an Information Technology Career Field position. * Multiple positions may be filled from this announcement. * Salary includes applicable locality pay or Local Market Supplement. * When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information. * Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest. * A relocation incentive may be offered to highly qualified candidates. * This position has been designated mission essential. Employee may be required to remain on duty or report for duty during severe weather or other installation closings. May be required to work overtime & other than normal duty hours which may include evenings, weekends, and/or holidays. Call back & emergency duty are regular requirements of the position. * This is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Appointment to this position does not confer competitive status. Prior to appointment applicants are required to sign a statement indicating they understand the conditions of employment or assignment to the position and acknowledge the consequences of failing to meet and maintain those required conditions. * Appointment to this position is subject to a three year probationary period unless the appointee has previously met the requirements as described in DoDI 1400.25 V3005, Cyber Excepted Service, Employment and Placement. While serving a probationary period the incumbent can be terminated with limited appeal rights. * Incumbent (or Selectee) is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoDM 8140.03 Cyberspace Workforce Qualification and Management Program dated 15 February 2023.

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About US Army

Sourced by ZipRecruiter

Industry

National security, health care and social assistance, national security and international affairs and public administration

Company size

10,000+ Employees

Headquarters location

Arlington, VA, US

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