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Rbc Production Support Analyst Jobs (NOW HIRING)

Provide L2/L3 production support for digital products and applications * Monitor system performance, troubleshoot issues, and ensure high availability of platforms * Analyze and resolve user-reported ...

Provide L1/L2 production support for Fixed Income trading applications, ensuring platform stability and timely issue resolution. * Monitor applications, perform troubleshooting, log analysis, and log ...

Provide L1/L2 production support for Fixed Income trading applications, ensuring platform stability and timely issue resolution. * Monitor applications, perform troubleshooting, log analysis, and log ...

They are seeking a Production Support/SRE Analyst who will be responsible for maintaining and supporting technical systems and processes used by various teams. Responsibilities : โ€ข Production ...

Position Overview The Product Support Analyst serves as a technical resource for T2 customers and internal teams, with primary responsibility for providing break/fix support for T2 Flex PE solutions.

The Product Support Analyst will report to the Senior Product Support Manager Product Support Analyst - What You'll Do: * Work on our product team, spending about half of your time triaging and ...

Strong research, analytical, andproblem solvingskills.Ability to analyze qualitative and ... Personalized benefits that support personal well-being and growth: JLL recognizes the impact that ...

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Rbc Production Support Analyst information

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How much do rbc production support analyst jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for rbc production support analyst in the United States is $50.07, according to ZipRecruiter salary data. Most workers in this role earn between $33.41 and $57.93 per hour, depending on experience, location, and employer.

What are popular job titles related to Rbc Production Support Analyst jobs?

For Rbc Production Support Analyst jobs, the most frequently searched job titles are:

Product Support Analyst

Los Angeles, CA โ€ข On-site

IT America Inc
Software Developmentย โ€ขย 201 - 500 employees

Contractor

Re-posted 24 days ago


Job description

Position: Product Support Analyst

Location: Los Angeles, CA (Onsite)

Duration: Long term contract

Job Summary:

We are seeking a proactive and detail-oriented Product Support Analyst to join our team supporting client digital products and platforms. The ideal candidate will act as a bridge between business users, product teams, and technical teams to ensure seamless product performance, issue resolution, and continuous improvement of customer-facing applications.

Key Responsibilities:

  • Provide L2/L3 production support for digital products and applications
  • Monitor system performance, troubleshoot issues, and ensure high availability of platforms
  • Analyze and resolve user-reported issues, defects, and data discrepancies
  • Collaborate with product managers, engineering teams, and QA to identify root causes and implement fixes
  • Maintain and update support documentation, knowledge base articles, and SOPs
  • Perform incident management, including tracking, escalation, and resolution within SLAs
  • Support product releases, deployments, and post-release validation
  • Work with logs, APIs, and databases to diagnose technical issues
  • Assist in UAT testing and validation of new features and enhancements
  • Provide insights and feedback to improve product performance and user experience

Required Skills & Qualifications:

  • 10 years of experience in Product Support / Application Support / Production Support
  • Strong knowledge of SQL for data analysis and troubleshooting
  • Experience working with REST APIs, logs, and monitoring tools
  • Familiarity with ticketing tools like Jira, ServiceNow, or similar
  • Understanding of SDLC, Agile/Scrum methodologies
  • Strong analytical and problem-solving skills
  • Excellent communication skills with ability to interact with technical and non-technical stakeholders