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Ramp Agent Jobs in Santa Rosa, CA (NOW HIRING)

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Ramp Agent information

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$11

$18

$23

How much do ramp agent jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ramp agent in Santa Rosa, CA is $18.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges ramp agents face during their shifts and how can they overcome them?

Ramp Agents often work in fast-paced, physically demanding environments and may face challenges such as inclement weather, tight turnaround times, and coordinating with multiple teams to ensure safe and efficient aircraft handling. Staying organized, maintaining clear communication with colleagues, and adhering strictly to safety protocols are essential for overcoming these hurdles. Many employers provide thorough training and ongoing support to help Ramp Agents adapt and perform their duties effectively, even under pressure.

Is it hard to get hired as a ramp agent?

Getting hired as a ramp agent can be competitive, as many airports and airlines seek candidates with physical stamina, attention to safety protocols, and the ability to work in a fast-paced environment. Prior experience or certifications such as OSHA training can improve chances, but entry-level positions are often available for those willing to meet the physical and background requirements.

What is the difference between Ramp Agent vs Baggage Handler?

AspectRamp AgentBaggage Handler
CredentialsHigh school diploma or equivalent, safety trainingHigh school diploma or equivalent, safety training
Work EnvironmentAirport tarmac, aircraft loading areasAirport baggage claim areas, tarmac
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job FocusAircraft ground support, cargo, safetyBaggage handling, loading/unloading

Both Ramp Agents and Baggage Handlers work in airport ground operations, often overlapping in safety and physical tasks. Ramp Agents focus on aircraft support, cargo, and safety procedures, while Baggage Handlers specialize in managing passenger luggage. Understanding these differences helps job seekers find the right role in airport ground services.

Do ramp agents make good money?

Ramp agents typically earn an hourly wage that varies by location and experience, with median pay around $15 to $20 per hour. Some positions offer additional benefits such as overtime pay, shift differentials, and opportunities for advancement, which can increase overall earnings.

What is a ramp agent?

Ramp agents are airport ground support workers who are responsible for handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring the safe and efficient movement of aircraft on the ramp area. They play a crucial role in loading and unloading luggage, cargo, and mail, as well as marshaling planes, de-icing, and performing safety checks. Ramp agents work outdoors in all weather conditions and must follow strict safety procedures to support smooth airport operations.

What does a ramp agent do?

The job of a ramp agent is to help load and unload cargo or baggage, direct and service aircraft, and perform other tasks in and around the airport ramp. The airport ramp—also known as the apron—is the part of the airport where planes are parked, refueled, loaded, unloaded, and boarded by passengers at the gate. A ramp agent oversees operations in this area to ensure planes remain on schedule and address any problems as quickly as possible. They move inside the airport when necessary, ensure each gate is clear when an aircraft approaches, keep watch for stray luggage, guide planes and passengers, and provide other services for each airplane. The primary qualifications to become a ramp agent are strong communication skills and a high school diploma.

What qualifications do I need to be a ramp agent?

To become a ramp agent, candidates typically need a high school diploma or equivalent and must pass a background check and drug screening. Physical stamina, the ability to lift heavy objects, and good communication skills are important, and some employers may require certification in safety procedures or equipment operation.

What are the key skills and qualifications needed to thrive as a ramp agent, and why are they important?

To thrive as a Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often supported by airport security clearance. Familiarity with ground support equipment, baggage handling systems, and safety protocols is crucial. Strong teamwork, effective communication, and the ability to work efficiently under pressure help ramp agents excel in coordinating timely aircraft operations. These skills ensure safe, efficient luggage handling and aircraft turnaround, directly impacting airline schedules and passenger satisfaction.
More about Ramp Agent jobs
What are the most commonly searched types of Ramp Agent jobs in Santa Rosa, CA? The most popular types of Ramp Agent jobs in Santa Rosa, CA are:
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What cities near Santa Rosa, CA are hiring for Ramp Agent jobs? Cities near Santa Rosa, CA with the most Ramp Agent job openings:
Ramp Agent jobs near you
Infographic showing various Ramp Agent job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $37,991 per year, or $18.3 per hour.

Airport Customer Service Representative

The Landline Company

Santa Rosa, CA • On-site

$1 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Job Type: Full Time

Rate: $20/hr

Premium Benefits Package:

  • 10 dayspaid time off (PTO)
  • Flight perks with eligible partner Airlines for employees and eligible family members
  • Up to $10,000/year in company-paid benefits
  • ⁠401(k) retirement plan
  • ⁠Insurance: medical, dental, vision, short term/long term disability, company-paid life, pet, hospital indemnity, critical illness, supplemental life, and accident coverage
  • Employee Assistance Program
  • Airline Credit Union banking
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Double pay holiday pay

Location: 2200 Airport Blvd, Santa Rosa, CA 95403

landlineco.com

About Us:
The Landline Company (landlineco.com) is an innovative ground transportation company that connects airline passengers to major airports through premium motorcoach service in partnership with airlines including American Airlines, Sun Country, Delta, Jet Blue, and Air Canada.

We are launching service between Schulz–Sonoma County Airport and the San Francisco International Airport, allowing passengers to check in and transfer luggage seamlessly between our vehicles and partner flights.

The Role:

We’re seeking a Customer Service Agent to join our Schulz–Sonoma County Airport team! You will be responsible for assisting with passenger check-in and secure bus boarding.

This will interview in person on Aug 19th, 20th, or 25th, and start on/around Sept 17th.

What You'll Do:

  • Greet customers and provide information about our services
  • Assist customers with the boarding process
  • Answer customer questions and resolve customer concerns
  • Enter passenger information into reservations systems
  • Document and update customer records based on interactions
  • Load and remove customer baggage from Landline vehicles and baggage carousels
  • Develop andmaintainknowledge of Landline’s products and services
  • Complete required vehicle preparation, security, and documentation procedures accurately andin accordance withestablished policies and airport requirements
  • Coordinate passenger, baggage, and vehicle readiness activities to support safe and on-time departures
  • All other duties as assigned

What We’re Looking For:

  • High School Diploma, GED or equivalent education required
  • 2 years of customer service experience with attention to detail throughout
  • Experience working with an Airline Passenger Service System is preferred
  • Ability to pass a preemployment drug test including marijuana and to participate in random drug and alcohol testing (this is an FAA safety-sensitive position)
  • Ability to work a variety of shifts including 4:00 AM – 10:00 PM, weekends and holidays
  • Ability to pass a preemployment criminal background check to obtain a badge to access secure airport locations
  • Ability to build rapport with customers,prioritize and multitask
  • Positive attitude, strong workethicand professional demeanor
  • Excellent written and verbal communication skills
  • A willingness to learn new systems and be flexible in tough situations
  • Valid driver's license and reliable, personal transportationrequired
  • Ability tolift upto 70lbs

Shift:
This operation runs 7 days a week, including holidays, with shifts starting at 4:00 AM until around 10:00 PM.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.