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Ramp Agent Jobs in Reston, VA (NOW HIRING)

ABM

IAD Ramp Ambassador

Sterling, VA · On-site

$15.75 - $19.25/hr

Ramp Agents Pay Rate: 18.13 per hour Location: Dulles International Airport Job Classification: Full-Time, Non-Exempt Work Schedule: * Five consecutive workdays: Saturday, Sunday, plus three weekdays

The CAZA Group

Real Estate Agent

Washington, DC · On-site

$300K/yr

... ramp up quickly and confidently. What Success Looks Like 3+ transactions closed per month (or 9+ ... Elite Agent Bootcamp and 90-Day Milestone Plan * Weekly trainings on skills, scripts, and market ...

The CAZA Group

Real Estate Agent

Washington, DC

$100K - $300K/yr

... ramp up quickly and confidently. What Success Looks Like 3+ transactions closed per month (or 9+ ... Elite Agent Bootcamp and 90-Day Milestone Plan * Weekly trainings on skills, scripts, and market ...

Unifi

Airport Customer Service Agent Bilingual-IAD

Sterling, VA · On-site

$15.25 - $20.50/hr

Airport Customer Service Agent Bilingual-IAD Unifi Aviation, LLC is seeking individuals to join our ... Direct passengers through Customs, Immigration, and Quarantine. * Assist ramp agents to ensure that ...

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All JobsRamp Agent JobsRamp Agent Jobs in Reston, VA

Ramp Agent information

See Reston, VA salary details

$10

$17

$22

How much do ramp agent jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ramp agent in Reston, VA is $17.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $18.99 per hour, depending on experience, location, and employer.

What is a ramp agent?

Ramp agents are airport ground support workers who are responsible for handling baggage, guiding aircraft to and from gates, operating ground service equipment, and ensuring the safe and efficient movement of aircraft on the ramp area. They play a crucial role in loading and unloading luggage, cargo, and mail, as well as marshaling planes, de-icing, and performing safety checks. Ramp agents work outdoors in all weather conditions and must follow strict safety procedures to support smooth airport operations.

What does a ramp agent do?

The job of a ramp agent is to help load and unload cargo or baggage, direct and service aircraft, and perform other tasks in and around the airport ramp. The airport ramp—also known as the apron—is the part of the airport where planes are parked, refueled, loaded, unloaded, and boarded by passengers at the gate. A ramp agent oversees operations in this area to ensure planes remain on schedule and address any problems as quickly as possible. They move inside the airport when necessary, ensure each gate is clear when an aircraft approaches, keep watch for stray luggage, guide planes and passengers, and provide other services for each airplane. The primary qualifications to become a ramp agent are strong communication skills and a high school diploma.

What are some common challenges ramp agents face during their shifts and how can they overcome them?

Ramp Agents often work in fast-paced, physically demanding environments and may face challenges such as inclement weather, tight turnaround times, and coordinating with multiple teams to ensure safe and efficient aircraft handling. Staying organized, maintaining clear communication with colleagues, and adhering strictly to safety protocols are essential for overcoming these hurdles. Many employers provide thorough training and ongoing support to help Ramp Agents adapt and perform their duties effectively, even under pressure.

What are the key skills and qualifications needed to thrive as a ramp agent, and why are they important?

To thrive as a Ramp Agent, you need physical stamina, attention to detail, and a high school diploma or equivalent, often supported by airport security clearance. Familiarity with ground support equipment, baggage handling systems, and safety protocols is crucial. Strong teamwork, effective communication, and the ability to work efficiently under pressure help ramp agents excel in coordinating timely aircraft operations. These skills ensure safe, efficient luggage handling and aircraft turnaround, directly impacting airline schedules and passenger satisfaction.

What is the difference between Ramp Agent vs Baggage Handler?

AspectRamp AgentBaggage Handler
CredentialsHigh school diploma or equivalent, safety trainingHigh school diploma or equivalent, safety training
Work EnvironmentAirport tarmac, aircraft loading areasAirport baggage claim areas, tarmac
Employer & IndustryAirlines, ground service companiesAirlines, ground handling services
Job FocusAircraft ground support, cargo, safetyBaggage handling, loading/unloading

Both Ramp Agents and Baggage Handlers work in airport ground operations, often overlapping in safety and physical tasks. Ramp Agents focus on aircraft support, cargo, and safety procedures, while Baggage Handlers specialize in managing passenger luggage. Understanding these differences helps job seekers find the right role in airport ground services.

Do ramp agents make good money?

Ramp agents typically earn an hourly wage that varies by location and experience, with median pay around $15 to $20 per hour. Some positions offer additional benefits such as overtime pay, shift differentials, and opportunities for advancement, which can increase overall compensation.

Is it hard to get hired as a ramp agent?

Getting hired as a ramp agent can be competitive, as many airports and airlines seek candidates with physical stamina, attention to safety protocols, and the ability to work in a fast-paced environment. Prior experience or certifications such as OSHA training can improve chances, but entry-level positions are often available for those willing to meet the physical and background requirements.
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Ramp Agent jobs near you
Infographic showing various Ramp Agent job openings in Reston, VA as of August 2026, with employment types broken down into 50% Full Time, 48% Part Time, and 2% Temporary. Highlights an 100% In-person job distribution, with an average salary of $36,150 per year, or $17.4 per hour.

IAD Ramp Ambassador

ABM

Sterling, VA • On-site

$15.75 - $19.25/hr

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

ABM Industries rating

6.3

Company rating: 6.3 out of 10

Based on 410 frontline employees who took The Breakroom Quiz

173rd of 254 rated facilities management

Job description

Title: Ramp Agents

Pay Rate: 18.13 per hour

Location: Dulles International Airport

Job Classification: Full-Time, Non-Exempt

Work Schedule: 

  • Five consecutive workdays: Saturday, Sunday, plus three weekdays
  • Two consecutive days off between Monday and Friday

Ramp Ambassadors will be responsible for the overall security and guidance of passenger foot traffic on the ramp area at designated gates to ensure proper movement of disembarking/boarding customers on flights. The Observer will perform the requirements below or as directed by the airline.
 

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
 
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country.  Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
 
For more information, visit www.abm.com

Required:
Must be 18 years of age or older 
No high school diploma, GED or college degree required 
No experience required and on the job training provided

Preferred:
One (1) year of customer service or similar work experience preferred 

MUST have the following three documents with your PEN for the SIDA Badge Application purposes in case we move you forward for the next steps: 

  • Identification with Current Address (Choose one)** 
    •  State ID 
    •  Driver's License  
  • Citizenship Verification (Choose one)** 
    • US Citizens: US Passport or US Birth Certificate/Naturalization WITH SSN
    • Foreign Nationals: Green Card or Employment Authorization Document (EAD) accompanied by SSN Card (if a green card is not available) 
      • EAD Categories NOT ELIGIBLE for SIDA security clearance: A10, A11, C08, C10 (ineligible to be hired by IAD ABM)
  • Provide direction to customers on divestiture.
  • Communicate effectively with others in a work environment and with the public.
  • Meet/exceed Company expectations relating to professionalism, knowledge, accuracy, and timeliness of service.
  • Provide extraordinary customer service
  • Miscellaneous duties as assigned.
  • Arriving Flights:
    • Direct passengers from the aircraft to the terminal.
    • Provide connecting passengers with gate information.
    • Confirm all passengers who require mobile assistance has been serviced.
    • During inclement weather, provide an umbrella to each customer and collect it upon entering the terminal.
  • Departing Flights
    • Confirm passengers boarding pass destination and direct them from the terminal to the aircraft
    • For those passengers attempting to board the aircraft with larger bags, provide a gate check baggage tag.
    • Liaison with gate, ramp, and flight crew regarding any on-board issues
    • During inclement weather, provide an umbrella to each customer and collect it upon boarding.
  • Maintain a clean, safe work area at all times.
  • Miscellaneous duties as assigned.

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