Radio Assistant Jobs in Texas (NOW HIRING)

Job Summary:
NEOGOV is a company that supports the county's computer systems and network. The Radio Outfitter will assist in technical support for the county's radio communication systems and ensure the functionality of various public safety equipment.
Responsibilities:
• Provide a wide variety of client support and technical issue resolution.
• Respond to user requests for service that are created via the IT work order system.
• Utilize IT work order system in responding to, updating and closing user work order requests in a documented and organized manner.
• Maintain effective working relationships with those contacted in the course of work activities.
• Knowledge of P25 radio systems
• Knowledge of NICE public safety loggers.
• Troubleshoot and provide technical support for two-way radio equipment, work with both analog and digital systems, mobile and portable subscriber equipment, simulcast, conventional, trunked systems.
• Install, program, maintain, and repair two-way radios, repeaters, remote controls, multiplexers, antenna systems, power systems and two-way radio dispatch console equipment.
• Install, program, maintain and repair public safety radio systems with public safety vehicles.
• Install, program, maintain and repair Panasonic Arbitrator in-car video systems to include body warn cameras.
• Assist in customer equipment installations and troubleshooting, emergency response support and preventive maintenance.
• Identify two-way radio communication requirements, analyze technical solutions, conduct physical surveys, implement and validate turnkey solutions
• Provide employees with technical training.
• Install, maintain, identify and resolve technical issues/failures on radio subscriber and infrastructure equipment.
• Prepare, run, and terminate coax, network and fiber optic cables.
• Test, tune and align duplexers, repeaters, portable radios and mobile radios
• Set up, configure and use service and test instrumentation to perform communication tests and maintenance.
• Prepare and maintain necessary supplies for vehicle installations to be performed at designated Midland County vehicle bay.
• Responded to service calls and assignments for generator systems focusing on the mechanical and electrical aspects of engine / generator package.
• Executed quarterly, annual, bi-annual, tri-annual inspections on numerous make and models of stand-by emergency generators installed at Midland County Facilities.
• Carried out full minor and major visual inspections with on-site repairs as well as in functional and shutdown procedures, generator transfer, load checks, load bank testing, and transfer switch checks.
• Diagnosed equipment problems using manuals, schematics, and various test equipment.
• Schedule, maintain and supervise contracted generator vendors as they service and repair the generator equipment per contract requirements.
• Installing all equipment necessary to modify brand-new vehicles into police and emergency vehicles. This includes routing and installing wire harnesses, controllers, partitions, auxiliary batteries, light bars, push bumpers, power supplies, component trays, and consoles.
• Disassembling and reassembling factory vehicles
• Being expected to read drawings, including electrical schematics with limited help
• Assist with escalated incident management and event management for IT related incidents.
• Assist with analyzing, planning, recommend, install, upgrade, troubleshoot and repair physical security, burglar alarms, panic systems, and surveillance system devices and components such as access card readers, electrified door lock hardware, exit devices, power supplies, alarm panels and sensors, security cameras, etc.
• Maintain county issued vehicles and equipment in clean and good working conditions.
• Regular and timely attendance is required.
• Be a constructive team player and possess and exhibit a positive attitude.
• Be detail-oriented and focused on quality workmanship.
• Be comfortable in an exciting fast-paced environment.
Qualifications:
Required:
• High school graduation or its equivalent, plus at least two years of experience; or any equivalent combination of education and experience, which provides the required knowledge, skills, and abilities.
• Minimum 2 years of experience in the field of two-way radio communication with extensive knowledge and hands-on experience with public safety radio systems.
• Minimum of 2 years of experience with Motorola Astro 25 K Core Systems two-way radio equipment theory, system design and support.
• Strong understanding of electronics and RF principles.
• Fundamental understanding of basic computer networking (including IP networking) and common software programs is imperative.
• Associate degree (AS/AA) or technical training in the areas of electronics, computers, networking, RF, etc. or equivalent work experience/on the job training.
• Intermediate knowledge of RF test tools such as transmission test sets, signal generators, RF service monitors and spectrum analyzers.
• Intermediate knowledge of frequency utilization, battery backup systems, base stations, repeaters, multi-couplers, duplexers, radio code plug template development, and radio programming.
• Clean driving record and valid driver’s license.
• Proficient computer user: Microsoft Office. (Word, Excel, PowerPoint, Outlook, etc.)
• Organize and prioritize tasks to be completed; operate computers, systems, software, and related equipment for the county; write reports, letters, and memos; read letters and memos; analyze various situations and determine the best solution; operate office equipment, such as copy machine and facsimile machine.
• Effectively communicate verbally and in writing; learn and apply a variety of detailed procedures; describe complex technical systems in non-technical terms.
Preferred:
• FCC General Radio Telephone Operator’s License
• ETA certifications preferred but not required
• ASE Automotive Technician
• EVT Emergency Vehicle Technician certified
• I-Pro Arbitrator In-car Video Systems Certified
• Motorola APX Mobile Radio System Installer Certified
• Any other certifications for Emergency Vehicle Modifications and Installations
Company:
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety. Founded in 1999, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.