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Rackspace Cloud Jobs (NOW HIRING)

Architect production-grade Enterprise AI applications on Partner Foundry Solutions or Rackspace Private Cloud and GPU infrastructure, integrating with enterprise systems (ERP, CRM, data warehouses ...

Ensure all proposals are high quality, compliant, and aligned to Rackspace Technology's values ... Understanding of healthcare regulatory compliance standards for patient data and cloud security ...

$120 - $180/hr

SOC Lead, Professional Services Delivery Engineer IV - IN About Rackspace Cyber Defence Rackspace ... Our goal is to go beyond traditional security controls to deliver cloud-native, DevOps-centric ...

Ensure all proposals are high quality, compliant, and aligned to Rackspace Technology's values ... Understanding of healthcare regulatory compliance standards for patient data and cloud security ...

Skill MongoDB, MySQL, Vertica, COuchbase, Scala, Java, Go, AWS, Cloud, Rackspace, Azure, Chef, Puppet Location Morrisville, NC Total Experience 7 yrs. Max Salary Not Mentioned Employment Type Direct ...

DevOps Engineer (GC/Citizen )

Miami, FL · On-site

$50.50 - $69/hr

Experience with cloud management using AWS, Azure, Rackspace, or Openstack Virtualization experience using Vagrant or Virtualbox Linux administration experience Familiarity in at lease one language ...

$72 - $106/hr

As a Rackspace Network Security Engineer II, you'll be a key element within our support ... Be the technical point of escalation to the Cloud Support and Engineering teams; resolving customer ...

Amazon Web Services (AWS), Cloud Formation, Elastic Beanstalk, Azure, Rackspace, Google Cloud Platform • Experience with configuration management and continuous deployment • Experience working ...

DevOps Engineer

San Francisco, CA · On-site

$62.25 - $85/hr

... cloud environment (vCAC, AWS, Azure, OpenStack, RackSpace, etc.). - Self-motivated with a strong sense of ownership, urgency and drive. - Excellent written and verbal communication skills ...

Sr Forward Deployed Engineer

San Antonio, TX · On-site

$165.83 - $243.14/hr

Architect production-grade Enterprise AI applications on Partner Foundry Solutions or Rackspace Private Cloud and GPU infrastructure, integrating with enterprise systems (ERP, CRM, data warehouses ...

Showing results 21-40

Rackspace Cloud information

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How much do rackspace cloud jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for rackspace cloud in the United States is $61.71, according to ZipRecruiter salary data. Most workers in this role earn between $54.09 and $74.04 per hour, depending on experience, location, and employer.

What is Rackspace Cloud?

Rackspace Cloud refers to a suite of cloud computing services offered by Rackspace Technology. These services include managed hosting, public and private cloud solutions, and support for leading cloud platforms like AWS, Microsoft Azure, and Google Cloud. Rackspace Cloud is known for its 'Fanatical Support,' providing businesses with expertise, management, and support to optimize their cloud environments. It is popular among organizations seeking reliable cloud infrastructure and hands-on assistance with deployment, migration, and ongoing management.

What are the key skills and qualifications needed to thrive as a Rackspace Cloud engineer?

To thrive as a Rackspace Cloud Engineer, you need expertise in cloud computing, networking, Linux/Windows administration, and a relevant degree or certifications such as AWS, Azure, or Google Cloud. Familiarity with management tools like Rackspace Control Panel, automation scripts, and monitoring platforms is typically required. Strong problem-solving skills, effective communication, and customer service orientation help you excel in client-facing and technical support scenarios. These competencies ensure reliable cloud solutions, swift issue resolution, and positive client experiences in a managed cloud services environment.

What are some common challenges faced by Rackspace Cloud engineers, and how can they be addressed?

Rackspace Cloud Engineers often encounter challenges such as managing complex multi-cloud environments, ensuring high availability, and keeping up with rapid technological changes. Collaborating closely with cross-functional teams—including developers, security specialists, and clients—is essential for troubleshooting issues and implementing scalable solutions. Staying proactive with certifications, leveraging internal documentation, and participating in knowledge-sharing sessions can help address these challenges and foster professional growth within Rackspace's supportive team structure.

What is the difference between Rackspace Cloud vs Cloud Engineer?

AspectRackspace CloudCloud Engineer
Primary RoleProvides managed cloud hosting and support services for clientsDesigns, develops, and maintains cloud infrastructure and applications
Required SkillsCloud platform knowledge, customer support, troubleshootingCloud architecture, scripting, deployment, and automation
Work EnvironmentCustomer support centers, data centers, cloud service platformsDevelopment teams, cloud platforms, DevOps environments
CertificationsVendor-specific (e.g., AWS, Azure, or Rackspace certifications)Cloud certifications (AWS, Azure, GCP), scripting, and networking

While Rackspace Cloud focuses on managing and supporting cloud services for clients, Cloud Engineers are responsible for designing and building cloud infrastructure. Both roles require cloud platform knowledge and certifications, but Cloud Engineers typically have more technical development skills, whereas Rackspace Cloud roles emphasize customer support and service management.

More about Rackspace Cloud jobs
Infographic showing various Rackspace Cloud job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 2% Part Time, and 5% Contract. Highlights an 78% Physical, 7% Hybrid, and 15% Remote job distribution, with an average salary of $128,365 per year, or $61.7 per hour.

Technical Support consultant with Japanese

Tekwissen

Redmond, WA • On-site

Full-time

Re-posted 9 days ago


Job description

QUALIFICATIONS:
MANDATORY
  • Excellent communication skills (written and spoken) in Japanese and English
  • 5 years of Experience with customer support/service in Technology domain, preferably large scale systems
  • Candidate should be willing to work in shifts - 12:00 AM to 9:00 AM (PST) - [12:30 PM to 9:30 (IST)]

PREFERRED
  • Exposure to cloud computing
  • Exposure to Microsoft/Amazon/Rackspace cloud computing technologies
  • Exposure to Windows Azure

SKILLS
SOFT SKILLS
  • Must be able to quickly develop trust and rapport with customers (most of the time they are of this profile: Enterprise Architects, CxO's, Development & Test Management, IT Directors)
  • Strong communications skills in spoken and written English
  • Effective, polished interaction with customer, Microsoft Services, Support and Azure development teams at the appropriate technical depth
  • Ability to work independently
  • Must be a great Customer advocate

TECHNICAL SKILLS (Preferred/Optional)
  • Understanding of cloud vs. on premise computing. Solid understanding of fundamentals of cloud computing.
  • Technical understanding of the Azure Platform and architecture
  • A strong knowledge of the Microsoft Windows platform
  • Familiarity with networking concepts including VIPs, NAT, DNS
  • .NET 3.0/3.5/4.0.
  • Visual Studio Languages (VB, C/C#/C++)
  • SQL Azure / SQL Server
  • Distributed application architecture
  • Application Lifecycle Management (ALM)
  • Service Oriented Architectures (SOA).
  • Familiarity with load balancing, geo-redundancy, CDN and VPN technologies preferred
  • Familiarity with Virtualization concepts and virtual system administration
  • Familiarity with Hyper-V configuration and administration

RESPONSIBILITIES SUMMARY:
  • Help customers adopt the services by providing "lite advisory" support on migration, architecture, development, and deployment topics by answering simple "how to" questions and for more complex asks, pointing customers to the best self-service resources available online and when applicable, making partner referrals via Pinpoint.
  • Identify incident trends (by customers) and help customers with root-cause analysis of these trends as able based on required access to tools, reports and teams
  • Administer the "Windows Azure Optimization Report" remote diagnostics tool, providing results to customers via a regular report (manual at launch, automated longer term)
  • Help drive improved support CPE for customers using Windows Azure
  • Conduct initial customer onboarding session to clarify how to get the most out of their Professional Direct services purchase, along with helpful Azure onboarding self-service resources
  • Serve as the primary contact for Professional Direct for Azure customers with reactive support escalations, providing local business hours escalation assistance, advocacy and support (US, UK, Canada).
  • As a global team, the role might need to be work in flexible hours and would require the individual to work in customer time zones.
  • Quickly develop client relationships and trust, and ensure client/partner expectations are being set and met
  • Work in collaboration with multiple Microsoft teams including Azure Support, Depth Queues, Operations, Engineering, and Commerce/Billing to drive resolution of escalated tickets
  • Create and deliver new IP for Professional Direct (i.e. webinars, tips & tricks, takeaways)
  • Communicate escalation findings clearly and confidently to executive levels within the customer and within Microsoft
  • Listen to and communicate the voice of the customers within Microsoft
  • Provide training and documentation feedback, updating role documentation as needed.

Thanks & Regard,
Sandeep
734-418-0079

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About TekWissen

Sourced by ZipRecruiter

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We’re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

2009

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