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Queue Remote Work From Home Jobs in Boca Raton, FL

EVENING POST GROUP

REMOTE - Retainer Specialist

Plantation, FL · Remote

$18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Fully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing. Job Summary: Do you want a ...

itel International

Work At Home CSR (USA/CA)

Boca Raton, FL · On-site +1

$15.25 - $20.50/hr

If so, welcome to Emerge Work At Home ! We are looking for a CUSTOMER SERVICE BUSINESS ADVISOR to join our team while working from the comfort of your home with Emerge Work at Home. As a Customer ...

InsuraTec

Sales Representative (Remote)

Boca Raton, FL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

InsuraTec

Sales Representative (Remote)

Plantation, FL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

InsuraTec

Sales Representative (Remote)

Margate, FL · Remote

Location: 100% Remote (Work From Home) About InsuraTec: InsuraTec is a leading provider in financial planning and insurance services. We're looking for driven individuals to join our team as Sales ...

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Queue Remote Work From Home information

What is a queue remote work from home?

A Queue Remote Work From Home job typically involves managing and processing tasks, requests, or customer interactions that are organized in a queue system, all while working remotely. Employees in these roles may be responsible for responding to customer inquiries, processing orders, or resolving issues via phone, chat, or email. These positions require good time management, communication skills, and the ability to work independently from a home office. Queue remote jobs are common in customer service, tech support, and administrative assistance where tasks are assigned as they come into a digital queue.

How do remote queue management team members typically collaborate and communicate effectively while working from home?

Remote queue management team members often rely on a combination of collaboration tools such as instant messaging platforms, video conferencing, and ticketing systems to stay connected. Regular virtual meetings and clear documentation help ensure everyone is aligned on priorities and workflow. Open communication channels are essential for promptly addressing issues and maintaining team cohesion, even when working from different locations. Establishing set check-in times and using shared dashboards can further streamline collaboration and keep the team informed about queue statuses and updates.

What is the difference between Queue Remote Work From Home vs Customer Service Representative?

AspectQueue Remote Work From HomeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentRemote, home-basedRemote or office-based, depending on employer
Industry UsageCustomer support, technical support, order processingCustomer support, sales, technical assistance

Queue Remote Work From Home and Customer Service Representative roles often require similar credentials and are used in customer support industries. The main difference is that Queue Remote Work From Home typically involves managing call queues or support tickets remotely, while Customer Service Representatives handle direct customer interactions. Both roles are suitable for remote work and focus on customer satisfaction, but Queue Remote Work From Home emphasizes technical or support queue management.

What are popular job titles related to Queue Remote Work From Home jobs in Boca Raton, FL?

For Queue Remote Work From Home jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Queue Remote Work From Home jobs in Boca Raton, FL look for?

The top searched job categories for Queue Remote Work From Home jobs in Boca Raton, FL are:

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Cities near Boca Raton, FL with the most Queue Remote Work From Home job openings:

Queue Remote Work From Home jobs near you

REMOTE - Retainer Specialist

EVENING POST GROUP

Plantation, FL • Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Fully remote, work from home position. Equipment is provided. $18 hourly AND uncapped monthly bonus potential after 60 days if metrics/goals are met and in good standing.

Job Summary:

Do you want a fulfilling career helping individuals seeking social security disability benefits and/or veterans disability benefits? Our Retainer Specialist guides potential clients through the representation forms process, ensuring we can easily proceed with their claims. Their goal is to obtain signatures so that we can represent the client. The monthly bonus for this role is strongly reliant on this goal. The work hours are Monday – Friday from 9:00 am to 6:00 pm, with one hour for lunch.   This is a remote work from home position. 

Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.  

Base pay is $18 an hour with eligibility for a monthly bonus that has the potential to increase your income.  You must complete 2 full months of employment to be eligible for the incentive.

Essential Functions:

  • Answer calls on auto dialer from potential clients.
  • Patiently explain the documents to the clients.
  • Walk the clients through the process of how to electronically sign documents via text and email.
  • Document the calls accordingly so that our phone system can dial the next call.
  • Performs other related duties as assigned.

Required Skills/Abilities:

  • Must have a persuasive phone presence and have the ability to persuade the client to complete the representation forms.
  • Must be tech savvy and must be able to explain to a non-tech savvy client how to electronically sign documents by text and email.
  • Must have a friendly, professional telephone voice.
  • Must be patient with clients.
  • Must be a problem solver.
  • Must be an independent worker.
  • Must be able to handle a high call volume with back-to-back calls; hundreds of calls per day.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficiency with Microsoft Office Suite and general computer proficiency.
  • Reliable and dependable attendance is essential.
  • Must be able to work Monday through Friday from 9:00 am to 6:00 pm EST.
  • Bilingual is preferred.  

Education and Experience:

  • High school diploma or equivalent.
  • At least two years of high volume sales and/or call center experience required.
  • Auto dialer experience is required.

Physical Requirements:

  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:

  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable).  Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states:  FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV.

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