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Quality Service Associate Jobs in Reston, VA (NOW HIRING)

Hertz

Sales and Service Associate

Washington, DC

$18.50/hr

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the ... Work in a fast-paced sales environment, providing helpful, quality service and sales, while ...

B.F. Saul Company

Client Service Associate

Bethesda, MD · On-site

$15.50 - $21.50/hr

Essential Job Functions of a Client Service Associate: * Deliver exceptional service by ... Reliability - Consistently good in quality and performance; ability to be trusted and depended on ...

B.F. Saul Company

Client Service Associate

Bethesda, MD · On-site

$15.50 - $21.50/hr

Essential Job Functions of a Client Service Associate: * Deliver exceptional service by ... Reliability - Consistently good in quality and performance; ability to be trusted and depended on ...

B.F. Saul Company

Client Service Associate

Bethesda, MD

$15.50 - $21.50/hr

Essential Job Functions of a Client Service Associate: * Deliver exceptional service by ... Reliability - Consistently good in quality and performance; ability to be trusted and depended on ...

Choreo

Client Service Associate

Potomac, MD · On-site

$15 - $20.75/hr

The Client Service Associate is responsible for triaging incoming requests, coordinating workflows across the team, and ensuring consistent, high-quality client service delivery. Primary ...

Choreo

Client Service Associate

Potomac, MD

$15 - $20.75/hr

The Client Service Associate is responsible for triaging incoming requests, coordinating workflows across the team, and ensuring consistent, high-quality client service delivery. Primary ...

Ameriprise Financial

Client Service Associate

Bethesda, MD · On-site

$15.50 - $21.50/hr

We celebrate the unique qualities and reward the contributions of our talented, passionate ... Service Associate to join our growing and ever evolving team in our Bethesda location. We are ...

Royal Farms

Customer Service Associate

Greenbelt, MD · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Hyattsville, MD · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Ashburn, VA

$13.50 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Ashburn, VA · On-site

$13.50 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Hyattsville, MD · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Chantilly, VA · On-site

$13.50 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Oxon Hill, MD · On-site

$15 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

Royal Farms

Customer Service Associate

Chantilly, VA · On-site

$13.50 - $19/hr

Overview Job Purpose The Customer Service Associate is responsible for supporting the store ... quality, and speed of service. * Execute foodservice and beverage programs consistently ...

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All JobsQuality Service Associate JobsQuality Service Associate Jobs in Reston, VA

Quality Service Associate information

See Reston, VA salary details

$9

$19

$33

How much do quality service associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for quality service associate in Reston, VA is $19.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.01 per hour, depending on experience, location, and employer.

Is a CSA job stressful?

A Quality Service Associate (CSA) job can be stressful due to high customer interaction, meeting performance targets, and handling complaints. Success often depends on strong communication skills, problem-solving abilities, and managing workload in a fast-paced environment.

What jobs in the US pay 300,000 a year?

For a Quality Service Associate, earning $300,000 annually is uncommon, as this role typically offers lower compensation. High-paying jobs in the US that reach or exceed this level often include executive positions, specialized medical professionals, or senior roles in finance and technology that require extensive experience, advanced skills, and certifications. Most roles paying this salary level involve significant responsibility and leadership.

What is an associate quality services job description?

An associate quality services job involves monitoring and evaluating products, services, or processes to ensure they meet quality standards. The role typically requires attention to detail, strong communication skills, and familiarity with quality assurance tools or procedures. Associates may perform inspections, document findings, and collaborate with teams to improve service quality.

Is QA a difficult job?

Quality Service Associate roles can be challenging as they require attention to detail, strong communication skills, and the ability to handle customer interactions effectively. The difficulty level depends on the specific company, workload, and required certifications, but it generally involves consistent performance and problem-solving skills.
What cities near Reston, VA are hiring for Quality Service Associate jobs? Cities near Reston, VA with the most Quality Service Associate job openings:
Quality Service Associate jobs near you
Sales and Service Associate

Sales and Service Associate

Hertz

Washington, DC

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 191 frontline employees who took The Breakroom Quiz

120th of 142 rated vehicle equipment hire

Job description

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.

Pay: $18.50/hr

For full-time opportunities Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off
  • 401(k) Retirement Plan
  • Employee Discounts

Responsibility of a Sales and Service Associate includes:

  • Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
  • Convert phone shops to reservations and rentals
  • Creating a positive customer service experience by listening to and identifying customer needs
  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
  • Assist customers with various post rental inquiries that involve the rental and billing process.
  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.

Skills/Experience:

  • Demonstrate good communication skills both written and oral.  Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Have the competitive drive and confidence to succeed in a commission-based environment.
  • Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
  • Demonstrate sales, professionalism and interpersonal skills.
  • Show a high level of ownership, accountability and initiative.
  • Show proven experience of working well within a team.
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.

Qualified applicants will have the following:

A valid driver's license with record in good standing

Ability to drive and operate vehicles

Fluency in English

1-2 years of customer service and sales experience.

Physical Requirements:

Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
 
US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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