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Quality Service Associate Jobs in Illinois (NOW HIRING)

Sarah Bush Lincoln

Room Service Associate

Mattoon, IL · On-site

$16.54 - $25.24/hr

Room Service Associate Room Service Associates are responsible for delivering meals to patients and ... all quality control indicators., Returns soiled trays after meal service from soiled cart ...

Sarah Bush Lincoln

Room Service Associate

Mattoon, IL · On-site

$16.54 - $25.24/hr

Room Service Associate Room Service Associates are responsible for delivering meals to patients and ... all quality control indicators., Returns soiled trays after meal service from soiled cart ...

Sarahbush

$16.54 - $25.24/hr

Room Service Associate Room Service Associates are responsible for delivering meals to patients and ... all quality control indicators., Returns soiled trays after meal service from soiled cart ...

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Quality Service Associate information

What does a quality service associate do?

A quality service associate monitors and evaluates customer service interactions to ensure they meet company standards. They analyze data, provide feedback, and may assist in training staff to improve service quality, often using tools like quality assurance software. Strong communication skills and attention to detail are essential for this role.

What cities in Illinois are hiring for Quality Service Associate jobs?

Cities in Illinois with the most Quality Service Associate job openings:

Quality Service Associate jobs near you

Room Service Associate

Sarah Bush Lincoln

Mattoon, IL • On-site

$16.54 - $25.24/hr

Part-time

Re-posted 15 days ago

Sarah Bush Lincoln rating

7.7

Company rating: 7.7 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

159th of 888 rated healthcare providers

Job description

Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.
Room Service Associate
Job Description
Room Service Associates are responsible for delivering meals to patients and guests with a cheerful and excellent service attitude following the approved method of service.
Department: Food and Nutrition
Hours: Part-Time, 24 hours required weekely
Required: Food Handlers within 30 days of hire
Pay: based on experience, starting at 16.54 an hour
Sign on bonus - $500.00
Responsibilities
Assists in restocking coolers, plates, flatware, cups, etc, Assists wherever needed in the Room Service operation - taking patient meal orders, etc., Confirms the patient's identity by checking ID badge and verifying patient name and date of birth, Delivers guest trays and collects payment., Demonstrates knowledge of all menu offerings, diet variations and specifics of what may be ordered by patients based on their physician prescribed diet., Ensures that all foods are covered, labeled, dated and timed in accordance with HACCP guidelines., Ensures "Always Very Satisfied" service. Uses good judgment in addressing / resolving any patient complaints, Functions as part of a team that ensures delivery of food to patients within approved time of 45 minutes., Inventories, stocks and maintains the PAR levels for the unit refrigerators with snack/food items as required to meet patient needs during hours Room Service is not available., Maintains a clean, safe and sanitary work environment as established by all regulatory agencies., Maintains a friendly and cheerful demeanor at all times while on duty., Records and monitors all quality control indicators., Returns soiled trays after meal service from soiled cart., Transports patient Room Service carts to units and delivers meals to patients following the approved method of service and using key customer service scripting.
Requirements
Food Handlers Certificate (within 30 days of hire) - Sarah Bush Lincoln
Compensation
Estimated Compensation Range
$16.54 - $25.24
Pay based on experience

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