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Quality Service Associate Jobs in Illinois (NOW HIRING)

Allworth Financial

Service Associate

Riverwoods, IL

$60K - $70K/yr

The Service Associate will collaborate closely with senior team members to deliver high-quality service and contribute to the smooth operation of client services. This is a full-time, Non-Exempt role ...

Allworth Financial

Service Associate

Riverwoods, IL · On-site

$60K - $70K/yr

The Service Associate will collaborate closely with senior team members to deliver high-quality service and contribute to the smooth operation of client services. This is a full-time, Non-Exempt role ...

Raising Cane's

Customer Service Associate

Peoria, IL

$16/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Peoria, IL · On-site

$16/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Des Plaines, IL · On-site

$15.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Des Plaines, IL · On-site

$15.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Peoria, IL · On-site

$16/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

Raising Cane's

Customer Service Associate

Schaumburg, IL · On-site

$15.50/hr

Qualities of awesome Canes Customer Service Associate: * Team player * Excellent communicator * Happy, Courteous and Enthusiastic * Hard working and attentive * Responsible and dependable * Authentic ...

J D Streett and Company

Food Service Associate

Canton, IL · On-site

$15/hr

Marketing under the ZX ® and Marathon logos, customer receive quality fuel products. Our great gas ... Our Food Service Associates are responsible for: * Preparing food according to a customers' orders ...

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All JobsQuality Service Associate JobsQuality Service Associate Jobs in Illinois

Quality Service Associate information

Is a CSA job stressful?

A Quality Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The role often requires strong communication skills, patience, and the ability to handle difficult situations calmly.

What does a quality associate do?

A quality associate is responsible for monitoring and evaluating products, services, or processes to ensure they meet company standards and customer expectations. They often perform inspections, audits, and data analysis, using tools like checklists and quality management systems, to identify areas for improvement and maintain compliance. Strong attention to detail and knowledge of quality standards are essential for this role.

What is an associate quality services job description?

An associate quality services role involves monitoring and evaluating products, services, or processes to ensure they meet quality standards. Responsibilities often include conducting inspections, documenting findings, and collaborating with teams to improve quality, requiring attention to detail and knowledge of quality management tools. The position may require certifications such as Six Sigma or ISO standards and typically involves working in a team-oriented environment with regular schedules.

Is QA a difficult job?

Quality Service Associate roles can be challenging as they require attention to detail, strong communication skills, and the ability to follow established procedures. The difficulty level depends on the complexity of the tasks, the work environment, and the individual's experience and training.
What cities in Illinois are hiring for Quality Service Associate jobs? Cities in Illinois with the most Quality Service Associate job openings:
Quality Service Associate jobs near you

Service Associate

Allworth Financial

Riverwoods, IL

$60K - $70K/yr

Other

Posted 20 days ago

Job description

SUMMARY:

Our Service Team consistently strives for service excellence. The Service Associate - Client Support is responsible for providing exceptional administrative support to the financial advisory team and ensuring a seamless client experience. This role will focus on assisting with day-to-day client service requests, processing transactions, handling client inquiries, and managing account-related documentation. The Service Associate will collaborate closely with senior team members to deliver high-quality service and contribute to the smooth operation of client services.

This is a full-time, Non-Exempt role based out of our Riverwoods office and requires 5 days of in-office work. This position has an expected base salary ranging from $60k-$70k, with the potential for an annual bonus based on the employees' performance and the companies.

DUTIES AND RESPONSIBILITIES

  • Serve as an initial point of contact for clients, addressing inquiries and providing timely responses to their needs via phone and email.
  • Assist with scheduling and coordinating client appointments, ensuring all logistics are handled efficiently and accurately.
  • Process client requests, including transactions and paperwork, in line with firm policies and procedures.
  • Assist in the onboarding process for new clients, ensuring a smooth and positive experience.
  • Collaborate with custodians and internal teams to resolve client account issues, transfers, and general service requests.
  • Support advisors with client-related documentation, ensuring all forms are complete, accurate, and submitted on time.
  • Provide notary services for client transactions as required.
  • Maintain up-to-date client records and help ensure accuracy and consistency across internal systems.

QUALIFICATIONS

  • 2-5 years of experience in a client-facing administrative role within the financial services or related industry.
  • BS/BA degree preferred; high school diploma or GED required.
  • Strong communication skills with the ability to establish rapport with clients and colleagues.
  • Experience with CRM systems and basic financial software (experience with custodial platforms is a plus).
  • Knowledge of financial services industry practices, with familiarity in processing account transactions or client service inquiries.
  • Strong attention to detail and accuracy in handling client records and transaction-related documents.
  • Ability to multitask and manage competing priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). 

PHYSICAL REQUIREMENTS

  • Works in an office environment
  • Requires extended periods of sitting or standing at a desk, talking on the phone, and typing
  • Use hands, fingers to constantly operate a computer and office equipment, such as copy machine and printer
  • Occasionally move about inside the office to access file cabinets, office equipment, etc.
  • May carry or lift weight up to 10 lbs. in very limited occurrences

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