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Quality Reviewer Jobs in Michigan (NOW HIRING)

Calibrates completed reviews with Claim Quality Technical Lead to identify best practice and opportunity areas. Role may include those on a 12 - 24 month rotational assignment, offering a development ...

Quality Engineer

Jackson, MI ยท On-site

$64K - $83K/yr

The Quality Engineer inspects and measures components and finished products to determine compliance ... Apply advanced GD&T knowledge - Review customer documents and spot troublesome GD&T callouts; teach ...

Quality Engineer

Jackson, MI ยท On-site

$64K - $83K/yr

The Quality Engineer inspects and measures components and finished products to determine compliance ... Apply advanced GD&T knowledge - Review customer documents and spot troublesome GD&T callouts; teach ...

Quality Engineer

Three Rivers, MI ยท On-site

$66K - $85K/yr

Conduct internal audits and quality reviews * Prepare reports by collecting, analyzing, and summarizing data and trends * Support continuous improvement efforts across the organization * Perform ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

Casino Tools Reviewer

Taylor, MI ยท On-site

$25/hr

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

Casino Tools Reviewer

Warren, MI ยท On-site

$25/hr

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

Casino Tools Reviewer

Troy, MI ยท On-site

$25/hr

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

What You'll Earn $25/hour minimum, with higher pay for faster, high-quality work. Typical first-cycle earnings of $1,000+ for approximately 20 hours of work. Performance bonuses available. Weekly ...

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Quality Reviewer information

What are some common challenges faced by quality reviewers and how can they be effectively addressed?

Quality Reviewers often face challenges such as maintaining consistency across multiple projects, managing tight deadlines, and adapting to evolving standards or client requirements. To effectively address these challenges, it's important to develop strong attention to detail, stay updated on industry best practices, and communicate regularly with team members and stakeholders. Utilizing checklists, quality guidelines, and feedback loops can also help ensure that reviews are thorough and aligned with organizational standards.

What does a quality reviewer do?

A quality reviewer evaluates products, services, or content to ensure they meet company standards and quality guidelines. They often review documentation, perform inspections, and provide feedback to improve quality, using tools like checklists and quality management systems. Attention to detail and knowledge of quality assurance processes are essential for this role.

How do I become a quality reviewer?

To become a quality reviewer, candidates typically need a high school diploma or equivalent, strong attention to detail, and good communication skills. Relevant experience in quality assurance, familiarity with review tools, and sometimes certifications in quality management can improve prospects. Training is often provided by employers to ensure understanding of specific standards and procedures.

What is the difference between Quality Reviewer vs Quality Analyst?

AspectQuality ReviewerQuality Analyst
Required CredentialsHigh school diploma or equivalent; sometimes certifications in quality assuranceHigh school diploma; often certifications like Six Sigma or QA certifications
Work EnvironmentOffice or remote settings, reviewing documents, products, or servicesOffice or lab environments, analyzing data, and testing processes
Employer & Industry UsageUsed across industries like healthcare, manufacturing, and customer service for document and process reviewCommon in manufacturing, software, and healthcare for process and product quality analysis

Both roles focus on quality assurance but differ in scope. Quality Reviewers primarily evaluate documents or outputs for accuracy, while Quality Analysts analyze processes and data to improve quality standards. Understanding these differences helps in choosing the right career path or job role.

What are the key skills and qualifications needed to thrive as a quality reviewer?

To thrive as a Quality Reviewer, you need strong analytical skills, attention to detail, and a background in quality assurance or a related field, often backed by relevant certifications. Familiarity with quality management systems (such as ISO standards), auditing tools, and reporting software is typically required. Excellent communication, critical thinking, and problem-solving skills help you provide constructive feedback and collaborate effectively with various teams. These skills and qualities are crucial to ensure that products or services consistently meet established standards and drive continuous improvement.
Infographic showing various Quality Reviewer job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Claims Quality Review Sr Consltant

Cna

Southfield, MI โ€ข Hybrid

$72K - $141K/yr

Full-time

Posted 15 days ago


Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there.At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

You have a clear vision for where your career can go - and at CNA, we're committed to helping you get there. We foster a culture where people know they matter, feel connected to meaningful work, and are supported in using their talents to their fullest potential.
Technical expert for assigned line of business, reports to Claim Quality Review Director and works closely with the Claim Quality Technical Lead. Responsible for reviewing and evaluating Claim files for the assigned line of business to determine whether the desired behaviors that result in quality Claim outcomes are present. Calibrates completed reviews with Claim Quality Technical Lead to identify best practice and opportunity areas. Role may include those on a 12 - 24 month rotational assignment, offering a development opportunity for Claim professionals to gain clear insight on quality and behaviors that impact results.
This position offers a flexible, hybrid work schedule, requiring 2 days in a CNA office per week.

JOB DESCRIPTION:

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

  • Completes technical file reviews for assigned line of business; gathers and interprets data, evaluating both technical and operational behaviors associated with functional roles.
  • Works with the Claim Quality Review Director and the Claim Quality Technical Lead for assigned line of business to aggregate and analyze results from quality and manager reviews to identify trending of best practice and opportunity areas for assigned line of business and across the Claim organization.
  • Periodically serves as support for the Claim Quality Technical Lead in the assigned line of business.
  • Participates in Compliance related reviews, as necessary.
  • Reviews Claim customer survey results to identify trends, best practices and improvement opportunities for assigned line of business.
  • Stays current on industry trends and developments.

May perform additional duties as assigned.

Reporting Relationship

Typically Director or above

Skills, Knowledge & Abilities

  • A solid understanding of the insurance industry, its practices and operations.
  • Technical knowledge in assigned line of business.
  • Advanced analytical and problem solving skills with ability to manage and prioritize multiple projects.
  • Strong project management skills.
  • Excellent communication, presentation and interpersonal skills with the ability to work effectively with internal business partners.
  • Ability to influence others in accepting ideas that will lead to increased business results.
  • Strong computer skills including Microsoft Office Suite and other business related software systems.

Education & Experience

  • Bachelor's degree or its equivalent. Applicable professional designations preferred.
  • Typically a minimum of eight years of related work experience in the insurance industry with strong line of business technical expertise.

#LI-AR1

#LI-Hybrid

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually.Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visitcnabenefits.com.


CNAutilizesAI-enabled technology during the recruiting process. For more information, please visitourcareers page.


CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contactleaveadministration@cna.com