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Quality Rater Jobs in Miami, FL (NOW HIRING)

Ontic

MRO Quality Inspector

Miramar, FL · On-site

A+P license preferred or ability to meet Repairman Certificate requirements per Repair Station Ratings for Accessory, Instruments and Radio As an MRO Quality Inspector, you will: * Perform Receiving ...

Ontic

MRO Quality Inspector

Miramar, FL · On-site

A+P license preferred or ability to meet Repairman Certificate requirements per Repair Station Ratings for Accessory, Instruments and Radio As an MRO Quality Inspector, you will: * Perform Receiving ...

Ontic

MRO Quality Inspector

Miramar, FL · On-site

A+P license preferred or ability to meet Repairman Certificate requirements per Repair Station Ratings for Accessory, Instruments and Radio As an MRO Quality Inspector, you will: * Perform Receiving ...

Ontic

MRO Quality Inspector

Miramar, FL

A+P license preferred or ability to meet Repairman Certificate requirements per Repair Station Ratings for Accessory, Instruments and Radio As an MRO Quality Inspector, you will: * Perform Receiving ...

Halborn Inc

QA Engineer

Miami, FL · On-site

$90 - $130/hr

Define and report the quality metrics that matter: escaped defect rate, flake rate, coverage of critical paths, and time to detection. * Contribute to release readiness decisions and act as an ...

Halborn

QA Engineer

Miami, FL · On-site

Define and report the quality metrics that matter: escaped defect rate, flake rate, coverage of critical paths, and time to detection. * Contribute to release readiness decisions and act as an ...

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Quality Rater information

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$19

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How much do quality rater jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for quality rater in Miami, FL is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a quality rater?

Quality Raters are individuals who evaluate the relevance and quality of search engine results based on specific guidelines provided by companies like Google. Their feedback helps improve the accuracy and usefulness of search algorithms, ensuring that users receive the most relevant information. Quality Raters do not directly influence search rankings but provide valuable data that search engines use to refine and update their systems. This role is typically remote and requires attention to detail, critical thinking, and a good understanding of the assigned guidelines.

What skills and qualifications are needed to thrive as a quality rater?

To thrive as a Quality Rater, you need strong analytical skills, attention to detail, and proficiency in the language of the evaluation, often supported by a college degree or equivalent experience. Familiarity with web search engines, content guidelines, and online evaluation platforms is typically required. Excellent time management, adaptability, and objective judgment are key soft skills for delivering consistent and unbiased ratings. These skills and qualities are essential to ensure accurate, high-quality feedback that helps improve search engine algorithms and user experiences.

What challenges do quality raters face in maintaining consistency and objectivity?

Quality Raters often encounter challenges in interpreting and applying detailed guidelines consistently across a wide variety of content. Since the work involves subjective judgment, ensuring objectivity and minimizing personal bias is crucial. Regular updates to guidelines mean that raters need to stay current and adapt quickly to changes. Collaborating with peers through forums or team discussions can help clarify ambiguities, but raters must ultimately rely on their own understanding to make fair assessments. Mastering this balance is key to long-term success in the role.

What is the difference between Quality Rater vs Content Moderator?

AspectQuality RaterContent Moderator
Required CredentialsHigh school diploma or equivalent; sometimes a degree in related fieldsHigh school diploma or equivalent; sometimes specialized training
Work EnvironmentRemote, flexible hours, independent workRemote or on-site, may involve shift work
Employer & Industry UsageTech companies, search engines, advertising platformsSocial media platforms, online marketplaces, forums
Work FocusEvaluating search results and content relevanceMonitoring and removing inappropriate or harmful content

While both roles involve online content evaluation, Quality Raters primarily assess search engine results for relevance and quality, whereas Content Moderators focus on monitoring and removing harmful or inappropriate content to ensure platform safety. The roles share similar skills and work environments but differ in their specific focus and employer usage.

What qualifications do you need to be a quality rater?

To be a quality rater, candidates typically need a high school diploma or equivalent, strong analytical skills, and familiarity with internet search engines and online content. Some positions may require fluency in the language of the work and the ability to follow detailed guidelines and instructions.

What are popular job titles related to Quality Rater jobs in Miami, FL?

For Quality Rater jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Quality Rater jobs in Miami, FL look for?

The top searched job categories for Quality Rater jobs in Miami, FL are:

What cities near Miami, FL are hiring for Quality Rater jobs?

Cities near Miami, FL with the most Quality Rater job openings:

Quality Rater jobs near you
Infographic showing various Quality Rater job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,648 per year, or $19.1 per hour.

Quality Competence Center Group Leader

Bosch Group

Fort Lauderdale, FL

Full-time

Posted 27 days ago

Bosch rating

7.4

Company rating: 7.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

293rd of 495 rated machine equipment manufacturers

Job description

Company Description

Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the
following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as
Business and Shared Services. Around 9,000 associates provide and optimize customers' business
processes in approximately 40 languages. Visit our website for more information at
www.boschservicesolutions.com. OEM.

Job Description

The QCC Group Leader is the ultimate custodian of quality standard operating procedures and educational excellence (OEM) across all delivery sites. This role does not directly manage front-line customer service agents but governs the global training and evaluation framework. The primary objective is to harmonize quality standards and ensure that agents in all operational sites deliver a seamless, uniform brand experience. This position is fully onsite at our Fort Lauderdale, FL location.

Qualifications

  • Experience: 5+ years of Quality Assurance & Training leadership experience within a multi-site, multi-lingual call center environment.

  • Systems: Deep familiarity with Quality Assurance platforms (experience with 2Mares or migrating to modern platforms like Playvox/Scorebuddy is highly valued) and Learning Management Systems (LMS).
  • Language: Native-level or fluent professional English (written and verbal).
  • The "Analytical Educator": Highly structured, pedagogical, and detail oriented. Able to translate complex data into simple, actionable training plans.
  • Cross-Cultural Collaborator: Skilled at managing relationships and aligning standards across diverse, international teams in all delivery sites.
  • Proactive Problem Solver: Able to diagnose root causes of low CSAT or high escalation rates and rapidly deploy curriculum updates to address them.

  • Key Performance Indicators (KPIs)

  • Calibration Alignment Rate: Maintain a QA scoring variance at target levels across all sites during monthly calibration audits.
  • Curriculum Update Velocity: Rapid deployment of training modifications following a process or system change.
  • New Hire Time-to-Baseline: Achieve target threshold of new hires reaching operational QA performance baselines within the post-training nesting window.
Additional Information
  • Global Curriculum & Training Governance: Own and design the end-to-end global training curriculum, onboarding pathways, and continuous education materials. Identify global and local training needs.
  • Monthly Calibration Ownership: Run and govern monthly quality calibration sessions involving local site QA leads and Team Leaders across all delivery sites to maintain absolute evaluation alignment.
  • QA Tooling Migration Support: Lead the QCC team in utilizing the current QA platform (2Mares) while actively spearheading the evaluation, setup, and deployment of a new, modernized QA evaluation tool.
  • Performance Diagnostics & Insights: Analyze data trends from Quality Checks, CSAT/NPS, escalated customer cases, and agent knowledge tests to pinpoint performance gaps.
  • Actionable Hand-offs to Local Operations: Package QA findings and deliver structured recommendations to local delivery site managers. Ensure local Team Leaders are equipped with the exact insights needed to coach agents effectively.

What Bosch employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Bosch logo

About Bosch

Sourced by ZipRecruiter

Bosch is a renowned multinational company based in Farmington Hills, Michigan. Associated with the industrial technology, consumer goods, and building technology sectors, Bosch is an iconic name in the global market. In addition to its high-quality product roster, which is chiefly characterized by home appliances, power tools, automotive parts, and smart home items, it offers unparalleled services in the realms of software and business process outsourcing. Founded by Robert Bosch in Stuttgart, Germany in 1886, the company has stayed true to its core values of superior quality and innovation.

Industry

Electrical equipment, appliance, and component manufacturing

Company size

10,000+ Employees

Headquarters location

Farmington Hills, MI, US

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