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Quality Program Manager Jobs in Chicago, IL (NOW HIRING)

Flex Ltd.

Program Manager

Buffalo Grove, IL · On-site

The Program Manager manages and oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is ...

ARDAGH GROUP

Quality Manager

Chicago, IL

Provide development and support of the Quality program to ensure achievement of Ardagh corporate ... Manage the refinement and improvement of Corporate and Plant Quality procedures to meet strategic ...

Team Behavioral Health

Program Manager

Chicago, IL · On-site

Program Overview We provide an array of quality mental health services to individuals, couples ... The Program Manger is responsible for the overall direction, coordination, and evaluation of staff

Team Behavioral Health

Program Manager

Chicago, IL · On-site

$45K/yr

Program Overview We provide an array of quality mental health services to individuals, couples ... The Program Manger is responsible for the overall direction, coordination, and evaluation of staff

Nemera

Program Manager

Buffalo Grove, IL

Program Manager provides successful new and existing product introduction through effective ... Partners with the Quality department to prepare for engagement reviews and quality assurance ...

Nemera

Program Manager

Buffalo Grove, IL

Program Manager provides successful new and existing product introduction through effective ... Partners with the Quality department to prepare for engagement reviews and quality assurance ...

Nemera

Program Manager

Buffalo Grove, IL · On-site

Program Manager provides successful new and existing product introduction through effective ... Partners with the Quality department to prepare for engagement reviews and quality assurance ...

Uber Technologies, Inc.

Program Manager

Chicago, IL · On-site +1

Experience with process design and optimization, program management, customer support strategies, financial fraud management, and quality assurance; * Stakeholder engagement and alignment;

219 Health Network

Manager Hospital Quality

Hobart, IN · On-site

Implements the day-to-day Quality/Risk Management Program as outlined in the Quality/Risk Management Plan, including, but not limited to: data collection, analysis and reporting of care and risk ...

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All JobsQuality Program JobsQuality Program Manager JobsQuality Program Manager Jobs in Chicago, IL

Quality Program Manager information

See Chicago, IL salary details

$24.7K

$88.8K

$162.8K

How much do quality program manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for quality program manager in Chicago, IL is $88,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $140,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a quality program manager?

To thrive as a Quality Program Manager, you need expertise in quality management principles, process improvement methodologies (such as Six Sigma or Lean), and a relevant bachelor’s degree or higher. Familiarity with quality management systems (QMS), data analysis tools, and industry-recognized certifications like ASQ Certified Quality Manager or Six Sigma Black Belt is highly valuable. Exceptional leadership, problem-solving, and communication skills help drive organizational change and foster cross-functional collaboration. These skills and qualifications ensure effective quality initiatives, regulatory compliance, and continuous improvement across the organization.

What does a quality program manager do?

A Quality Program Manager oversees the planning, implementation, and management of quality assurance programs within an organization. They are responsible for ensuring that products, services, and processes meet established quality standards and comply with regulatory requirements. This role involves coordinating with cross-functional teams, conducting audits, analyzing data to identify areas for improvement, and driving initiatives to enhance quality and efficiency. Quality Program Managers also develop policies, provide training, and report on program outcomes to leadership.

How does a quality program manager typically collaborate with cross-functional teams to implement quality initiatives?

Quality Program Managers play a crucial role in bridging communication between departments such as engineering, operations, and customer service. They regularly lead meetings to align project objectives, gather input on process improvements, and ensure everyone adheres to established quality standards. By fostering open dialogue and providing clear documentation, they help teams identify potential quality issues early and implement actionable solutions together. This collaborative approach not only enhances product or service quality but also builds a culture of continuous improvement across the organization.
What are popular job titles related to Quality Program Manager jobs in Chicago, IL? For Quality Program Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Quality Program Manager jobs in Chicago, IL look for? The top searched job categories for Quality Program Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Quality Program Manager jobs? Cities near Chicago, IL with the most Quality Program Manager job openings:
Quality Program Manager jobs near you
Infographic showing various Quality Program Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $88,757 per year, or $42.7 per hour.

Program Manager

Flex Ltd.

Buffalo Grove, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
Purpose:
The Program Manager manages and oversees the end-to-end product lifecycle for a manufacturing program, ensuring that production, quality, safety, and cost targets are met. The Program Manager is accountable for maintaining efficient manufacturing operations to meet internal and customer expectations. This role focuses on achieving high levels of forecast accuracy, managing manufacturing costs, and project timelines aligned with the overall manufacturing capacity for a customer program. This role requires a strategic leader who can effectively manage resources with cross-functional teams, optimize operational processes, and drive continuous improvement initiatives to maximize customer satisfaction and manufacturing performance.
Principal Responsibilities:
  • Interfacing with customers, including solving customer problems, building relationships, and managing escalations.
  • Leading successfully small to medium-sized projects with cross-functional teams from initiation to completion in a fast-moving environment.
  • Participating in project planning sessions and contributing to timelines and deliverables.
  • Participating in cross-departmental teams to deliver projects or initiatives.
  • Facilitating meetings between different teams to ensure alignment.
  • Effectively presenting project updates to stakeholders and senior leaders.
  • Preparing reports or presentations summarizing project progress and outcomes.
  • Participating in lean initiatives.

Specific Responsibilities:
  • P&L Management / Financial Management / Cost Management: Responsible for delivering the manufacturing cost committed to the forecast. Monitor financial performance, report on Manufacturing cost FCST variances, and drive actions for improvement.
  • Team Leadership / CFT Owner: Lead cross-functional teams (CFT), coordinating efforts across different departments.
  • Project Planning and Procurement Execution Oversee the planning, execution, and delivery, ensuring they are completed on time and within Manufacturing cost FCST. Define and manage project scope, goals, timelines, and deliverables.
  • Customer Relationship Management / Customer Communication: Act as customers' Program/Site representative, ensuring their needs are met. Supports customer vistits. Regular updates to inform customers of project status, challenges, and successes. Site score / Quality Score / Delivery Score.
  • KPI Tracking / Operational Excellence: Monitor and report on key performance indicators (KPIs) related to customer satisfaction, OTD, quality, Accounts Receivable (AR), and financial performance.
  • Risk Management: Identify potential risks to the project and implement strategies to mitigate them.
  • Contract Compliance / Management: Ensure all services and activities performed by the site follow the contract and agreements. Ensure compliance with contract terms (set by the commercial team) and manage contractual obligations, all the non- contractual situations must be escalated to GAM's (proposal).
  • Scope / Change Management: Manage changes in project scope, schedule, and resources effectively. Manage Engineering Change Orders (ECOs) and Product Change Notifications (PCNs) in accordance with customer requirements. Ensure changes to scope are clear. Address any impact from the change request that needs to be adequately solved by the commercial team.
  • Forecast Management: Acknowledge input from demand forecasts and ensure alignment with production capacities (man, machine, materials). Supports the development of accurate forecast and demand plans.
  • Claims Management: Variance Management Tracking identifies possible claims and recoveries and addresses them with the commercial team for timely resolution.
  • Inventory Management: Oversee inventory levels to ensure adequate supply for production at Site level.
  • Quality Assurance: Ensure that project deliverables meet quality standards and customer expectations.
  • Reporting and Documentation: Provide regular updates and comprehensive documentation of program activities.
  • Continuous Improvement: Drive initiatives for process improvements and operational efficiencies.
  • ESG and Sustainability - Customer requirements: Implement customer requirements as agreed & vetted by Commercial Teams.

Qualifications:
  • Bachelor's degree in supply chain management, Engineering, Business Administration, Operations Management, or related field.
  • 5+ years of experience of Program/project management in engineering, production, operations, supply chain, or related management.
  • Provides ongoing coaching and mentoring to team members, helping them develop their skills and advance their careers.
  • Solid understanding - good grasp of relevant concepts and practices.
  • Exercises judgment within defined procedures and policies for selecting methods, techniques, and evaluation criteria for obtaining results.
  • Establishes and recommends changes to policies.
  • Make decisions to ensure that work progresses as planned.
  • Addresses immediate issues or challenges during project execution, determining the best solutions to keep projects on track.
  • Makes decisions related to quality assurance processes, including how to monitor and evaluate the quality of deliverables.
  • Implements quality control processes to ensure that project deliverables meet the required standards defined in the contract. Facilitates effective communication among CFT, stakeholders, and upper management to ensure alignment and transparency.
  • Inspires guides, and influences others towards achieving common goals.
  • Supervises the execution of individual projects within the program, ensuring they are delivered on time, within contract scope, and on Manufacturing cost FCST.
  • Manages changes to the program scope, schedule, and resources, ensuring that all stakeholders are informed and engaged.

MF15
What you'll receive for the great work you provide:
  • Full range of medical, dental, and vision plans
  • Life Insurance
  • Short-term and Long-term Disability
  • Matching 401(k) Contributions
  • Vacation and Paid Sick Time
  • Tuition Reimbursement

Application Deadline:
Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.
Job Posting Start Date 06-25-2026 Job Posting End Date 09-26-2026
The base pay range for this position is provided below. The final base rate offered will be determined using job-related, non-discriminatory criteria, including but not limited to experience, qualifications, geographic location, education, external market data, and internal equity.
$106,000.00 USD - $145,800.00 USD Annual
Job Category
Operations
Is Sponsorship Available?
No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

Social media

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