Quality Program Manager Jobs in Chicago, IL (NOW HIRING)

Serve as Sodexo's K-12 Maintenance Subject Matter Expert, helping schools optimize facility performance through asset management, condition assessments, maintenance planning, CMMS implementation, and operational training that drives long-term success.

Partner with leaders nationwide to deliver facility solutions, conduct client presentations, support sales initiatives, analyze maintenance data, and provide strategic guidance. This highly visible role requires 50-70% travel and airport accessibility.

About the job

The Maintenance, Operations and Quality Program Manager is responsible for driving excellence in school facility maintenance and operations by leading Facility Condition Assessments (FCA), enhancing quality control, and advancing technical training programs. This role plays a key part in optimizing maintenance performance by establishing and monitoring Key Performance Indicators (KPIs), implementing best practices, and ensuring compliance with industry standards. The incumbent will collaborate closely with school districts to develop and maintain safe, efficient, and well-maintained learning environments.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $100130 - $129580

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you

• Conduct and oversee Facility Condition Assessments (FCA) for school facilities to evaluate asset performance, lifecycle, and capital planning needs..
• Enhance your organizational, communication, and team management skills in a hands-on environment.
• Build strong relationships with internal and external stakeholders while delivering essential services.
• Design and implement technical training programs for school facility maintenance teams.
• Gain experience managing operations, training staff, and optimizing workflow processes.
• Establish quality control measures and standard operating procedures to drive continuous improvement.

What you'll bring 

• Strong background in Facility Condition Assessments.
• Proficiency in CMMS (Computerized Maintenance Management Systems) and data analytics tools
• Awareness of industry best practices and innovations in maintenance and operations
• Metrics and KPIs relevant to maintenance and operations.
• Excellent organizational and time-management abilities.
• Commitment to accuracy, efficiency, and client service.
• Ability to manage workflow, monitor performance, and implement process improvements.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 3 years
• Related Experience: 3 years

What we offer 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: 

• Medical, Dental, Vision Care and Wellness Programs 

• 401(k) Plan with Matching Contributions 

• Paid Time Off and Company Holidays 

• Career Growth Opportunities and Tuition Reimbursement 

More extensive information is provided to new employees upon hire.

Who we are 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please completethis form.