This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards.
Performance Test Manager Duration: Long-term Description: We need Senior resources who can set-up ... Identify and recommend changes to enhance the effectiveness of software quality assurance ...
Performance Test Manager Duration: Long-term Description: We need Senior resources who can set-up ... Identify and recommend changes to enhance the effectiveness of software quality assurance ...
Performance Supervisor
Forsyth, GA · On-site
$49K - $61K/yr
Responsible for coaching employees on production performance, quality standards, and productivity ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...
Performance Supervisor
Forsyth, GA · On-site
$49K - $61K/yr
Responsible for coaching employees on production performance, quality standards, and productivity ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Digital Performance Manager (DPM)
Atlanta, GA · Remote
$65K - $85K/yr
You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support. The ...
Digital Performance Manager (DPM)
Atlanta, GA · Remote
$65K - $85K/yr
You will manage day-to-day performance across a portfolio of dealership accounts, ensuring campaigns are optimized, insights are actionable, and clients receive consistent, high-quality support. The ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Performance Supervisor
Forsyth, GA · On-site
$49K - $61K/yr
Responsible for coaching employees on production performance, quality standards, and productivity ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...
Performance Supervisor
Forsyth, GA · On-site
$49K - $61K/yr
Responsible for coaching employees on production performance, quality standards, and productivity ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Performance Supervisor
Forsyth, GA · On-site
$49K - $61K/yr
Responsible for coaching employees on production performance, quality standards, and productivity ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...
Performance Supervisor
Forsyth, GA · On-site
$49K - $61K/yr
Responsible for coaching employees on production performance, quality standards, and productivity ... Communicate with SIMOS Operations Manager on matters of employee discipline, safety, vacations ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Client Performance Manager - Atlanta Radio Position Overview Cox Media Group Atlanta Radio is ... Provide leadership and facilitation for continuously improving the quality of service and campaign ...
Manager, Business Performance
Atlanta, GA · On-site
Partnering closely with Business Performance, Ops Excellence, Brand Teams, and FP&A, the manager will own end to end delivery: data modeling and quality, dashboard architecture, automated refresh ...
Manager, Business Performance
Atlanta, GA · On-site
Partnering closely with Business Performance, Ops Excellence, Brand Teams, and FP&A, the manager will own end to end delivery: data modeling and quality, dashboard architecture, automated refresh ...
Join our Quality team to further your career! Summary: The Manager Clinical Performance Improvement (MCPI) provides overall leadership, vision and direction of the Clinical Performance Improvement ...
Join our Quality team to further your career! Summary: The Manager Clinical Performance Improvement (MCPI) provides overall leadership, vision and direction of the Clinical Performance Improvement ...
Quality Performance Manager information
What does a quality and performance manager do?
A quality and performance manager oversees an organization’s quality assurance and performance improvement processes. They analyze data, develop standards, and implement strategies to enhance product or service quality, often using tools like audits and performance metrics. This role requires strong analytical skills and knowledge of quality management systems such as ISO or Six Sigma.
What are some common challenges faced by Quality Performance Managers when implementing process improvements across departments?
Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.
What does a Quality Performance Manager do?
A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.
What are the key skills and qualifications needed to thrive as a Quality Performance Manager, and why are they important?
To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.
How much do quality managers get paid?
Quality Performance Managers typically earn a median annual salary ranging from $70,000 to $110,000, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO auditor credentials and work in manufacturing, healthcare, or technology sectors where quality standards are critical.
What is the highest salary for a QA manager?
The highest salary for a Quality Performance Manager or QA Manager can reach over $130,000 annually, especially with extensive experience, advanced certifications, and in high-demand industries. Senior roles in large organizations or specialized sectors may offer even higher compensation packages.
What is the difference between Quality Performance Manager vs Quality Assurance Specialist?
| Aspect | Quality Performance Manager | Quality Assurance Specialist |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are common | Usually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred |
| Work Environment | Oversees quality performance across departments, manages teams, and develops strategies | Focuses on testing, inspections, and ensuring products meet quality standards |
| Employer & Industry Usage | Used in manufacturing, healthcare, and service industries to improve overall quality performance | Commonly found in manufacturing, software, and production sectors for quality testing |
The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.
What does a QA manager earn?
The salary of a Quality Performance Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO and require strong analytical and leadership skills to oversee quality assurance processes.
What are popular job titles related to Quality Performance Manager jobs in Georgia? For Quality Performance Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Quality Performance Manager jobs in Georgia look for? The top searched job categories for Quality Performance Manager jobs in Georgia are:
What cities in Georgia are hiring for Quality Performance Manager jobs? Cities in Georgia with the most Quality Performance Manager job openings:
Full-time
Medical, Life, Retirement, PTO
Posted 4 days ago
Maximus rating
6.9
Based on 291 frontline employees who took The Breakroom Quiz
243rd of 437 rated business services
Job description
Description & Requirements
Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.
Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.
This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.
Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship. This role is remote.
The Risk, Quality, and Performance Analyst serves as the Risk, Quality, and Performance Analyst supporting an enterprise IT services contract. This role is responsible for monitoring and reporting on service quality, performance metrics, and risk management activities to ensure compliance with contract requirements and federal standards. The analyst supports continuous improvement initiatives, validates deliverables and operational processes, and contributes to performance reviews, SLA tracking, and governance reporting. The position also provides backup support for onboarding and administrative compliance functions as required by the contract.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS015, P3, Band 6
Job-Specific Essential Duties and Responsibilities:
- Serve as the Risk, Quality, and Performance Analyst, ensuring compliance with service quality, performance metrics, and governance requirements.
- Develop, monitor, and report on performance metrics, KPIs, and SLAs, supporting continuous service improvement and operational transparency.
- Conduct quality assurance reviews of operational processes, deliverables, and reporting artifacts to ensure alignment with agency standards and federal best practices.
- Support risk identification, tracking, and mitigation activities, including operational risks, compliance risks, and performance risks across functional areas.
- Assist with audit readiness, process documentation, and quality controls, ensuring artifacts meet agency and federal oversight expectations.
- Coordinate with program management, operations, and cybersecurity teams to support service reviews, performance reporting, and corrective action plans.
- Provide support for onboarding, administrative, and compliance functions, including documentation tracking, training verification, and access readiness as required.
Job-Specific Minimum Requirements:
- Ability to obtain and maintain a Public Trust is required. An active Public Trust and/or DHS suitability is preferred. Must be a U.S. Citizen without dual citizenship.
- Bachelor’s degree in Business, Information Systems, Computer Science, Engineering, or a related field.
- 5+ years of experience in quality assurance, performance management, risk management, or IT service management in a federal or enterprise IT environment.
- Demonstrated experience performing quality assurance, performance analysis, or risk management functions in a federal or enterprise IT environment, including validation of deliverables, processes, and reporting artifacts.
- Proven ability to develop, monitor, and report Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and performance metrics in support of continuous service improvement.
- Experience supporting risk identification, tracking, mitigation, and reporting, including maintenance of risk registers and corrective action plans.
- Knowledge of IT Service Management (ITSM) concepts and operational governance, including quality controls, performance reviews, and compliance monitoring.
- Ability to review, assess, and validate documentation for accuracy, completeness, and compliance with federal standards, policies, and contract requirements.
- Experience producing clear, accurate written reports and briefings for program management and government stakeholders.
- Familiarity with federal information security and compliance environments, sufficient to support quality and performance oversight activities.
Preferred Skills and Qualifications:
- Knowledge of IT Service Management (ITSM), SLA monitoring, and performance reporting frameworks.
- Familiarity with ServiceNow, SharePoint, or similar enterprise reporting and workflow tools.
- Experience supporting risk registers, quality management plans, and continuous improvement initiatives.
- Strong written and verbal communication skills for executive‑level reporting and stakeholder coordination.
#techjobs #clearance #veteransPage #LI-remote
Minimum Requirements
TCS015, P3, Band 6
#TSTECH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .