ZipRecruiter

Log In

1

Quality Performance Manager Jobs in Delaware (NOW HIRING)

Marmon

Quality Assurance Manager

Newark, DE · On-site

The Quality Assurance Manager is responsible for leading and advancing the Company's Quality ... Oversee supplier quality performance and maintain the Approved Supplier List. * Partner with ...

LaMotte Company

Quality Manager

Newark, DE · On-site

$70K - $115K/yr

Manage Supplier Corrective Action Requests (SCARs) and monitor supplier quality performance. * Oversee document control for procedures, work instructions, specifications, forms, and quality records.

Coherent

Director of Quality

Newark, DE

... and warranty management. * Build and maintain strong customer relationships through timely, effective, and worldclass quality responses. * Drive supplier quality performance and partner with ...

II-VI Incorporated

Director of Quality

Newark, DE

... and warranty management. * Build and maintain strong customer relationships through timely, effective, and worldclass quality responses. * Drive supplier quality performance and partner with ...

Coherent Corp.

Director of Quality

Newark, DE · On-site

... and warranty management. * Build and maintain strong customer relationships through timely, effective, and world-class quality responses. * Drive supplier quality performance and partner with ...

Qnity

Sr. Quality Engineer

Newark, DE · On-site

$86K - $117K/yr

Demonstrated ability to improve process consistency, quality performance, and manufacturing ... Proven ability to manage multiple priorities and deliver results on time * Working knowledge of ...

F.H. Furr

Call Center Supervisor (On-Site)

Georgetown, DE · On-site

$55K - $80K/yr

Experience managing KPIs, service levels, conversion metrics, and quality performance. * Ability to analyze operational data and drive continuous improvement. * Strong problem-solving and escalation ...

Aledade

Account Manager, Delaware/Maryland

Dover, DE · Hybrid

$90K - $100K/yr

Performance Management: Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management ...

Aledade

Account Manager, Delaware/Maryland

Dover, DE · Hybrid

$90K - $100K/yr

Performance Management: Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management ...

Aledade

Account Manager, Delaware/Maryland

Dover, DE · On-site

$90K - $100K/yr

Performance Management: Own the account relationship across various domains, including financial performance and outlook, quality management, clinical management, population health, care management ...

Zimmer, Inc.

Senior Quality Manager

Wilmington, DE · On-site

$130K - $160K/yr

... and Management Representative responsible for directing the quality function a medical device ... Utilizes quality statistics to develop effective strategies to maintain and improve the performance ...

next page

Showing results 1-20

All JobsQuality Performance JobsQuality Performance Manager JobsQuality Performance Manager Jobs in Delaware

Quality Performance Manager information

What does a quality and performance manager do?

A quality and performance manager oversees an organization’s quality assurance and performance improvement processes. They analyze data, develop standards, and implement strategies to enhance product or service quality, often using tools like audits and performance metrics. This role requires strong analytical skills and knowledge of quality management systems such as ISO or Six Sigma.

What are some common challenges faced by Quality Performance Managers when implementing process improvements across departments?

Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.

What does a Quality Performance Manager do?

A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.

What are the key skills and qualifications needed to thrive as a Quality Performance Manager, and why are they important?

To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.

How much do quality managers get paid?

Quality Performance Managers typically earn a median annual salary ranging from $70,000 to $110,000, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO auditor credentials and work in manufacturing, healthcare, or technology sectors where quality standards are critical.

What is the highest salary for a QA manager?

The highest salary for a Quality Performance Manager or QA Manager can reach over $130,000 annually, especially with extensive experience, advanced certifications, and in high-demand industries. Senior roles in large organizations or specialized sectors may offer even higher compensation packages.

What is the difference between Quality Performance Manager vs Quality Assurance Specialist?

AspectQuality Performance ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred
Work EnvironmentOversees quality performance across departments, manages teams, and develops strategiesFocuses on testing, inspections, and ensuring products meet quality standards
Employer & Industry UsageUsed in manufacturing, healthcare, and service industries to improve overall quality performanceCommonly found in manufacturing, software, and production sectors for quality testing

The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.

What does a QA manager earn?

The salary of a Quality Performance Manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. They often hold certifications like Six Sigma or ISO and require strong analytical and leadership skills to oversee quality assurance processes.
What are popular job titles related to Quality Performance Manager jobs in Delaware? For Quality Performance Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Quality Performance Manager jobs in Delaware look for? The top searched job categories for Quality Performance Manager jobs in Delaware are:
What cities in Delaware are hiring for Quality Performance Manager jobs? Cities in Delaware with the most Quality Performance Manager job openings:
Quality Performance Manager jobs near you
Quality Assurance Manager

Quality Assurance Manager

Marmon Holdings, Inc.

Newark, DE • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Marmon Holdings rating

7.7

Company rating: 7.7 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Graver Technologies LLC
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Maintains procedures and techniques for quality control standards at a single plant level to ensure quality levels are maintained for a complete brand or segment.
The Quality Assurance Manager is responsible for leading and advancing the Company's Quality Management System (QMS). This role ensures products consistently meet customer, regulatory, and company quality standards while driving continuous improvement, operational excellence, and defect prevention initiatives.
The Quality Assurance Manager serves as a strategic leader and technical expert, partnering with Operations, Engineering, Supply Chain, and customers to enhance product quality, reliability, and overall business performance. This position oversees quality programs for manufacturing operations in Glasgow, DE and supports a culture of quality throughout the organization.
Key Responsibilities
Quality Management Systems & Compliance
  • Lead, maintain, and continuously improve the Quality Management System (QMS) to ensure compliance with applicable customer, industry, and regulatory requirements.
  • Develop, implement, and manage quality policies, procedures, standards, and work instructions.
  • Serve as the management representative for ISO, NUPIC, customer, and other quality audits.
  • Manage internal audit programs and ensure timely resolution of audit findings.
  • Coordinate and approve quality-related documentation associated with new products, engineering changes, and process updates.

Quality Assurance & Continuous Improvement
  • Develop and execute quality assurance strategies to ensure purchased materials, in-process production, and finished products meet established specifications.
  • Drive continuous improvement initiatives focused on reducing defects, improving processes, and enhancing customer satisfaction.
  • Lead root cause investigations and corrective/preventive action (CAPA) activities to eliminate recurring quality issues.
  • Implement and monitor quality metrics, dashboards, and reporting systems to measure performance and drive decision-making.
  • Champion Lean, Six Sigma, and other process-improvement methodologies where appropriate.

Supplier & Customer Quality
  • Oversee supplier quality performance and maintain the Approved Supplier List.
  • Partner with suppliers to address quality concerns, establish corrective actions, and improve overall supplier performance.
  • Serve as the primary point of contact for customer quality issues, complaints, returns, and corrective actions.
  • Monitor customer returns, rejections, and warranty-related issues to identify trends and improvement opportunities.

Team Leadership & Development
  • Directly supervises Quality Assurance personnel, currently including two Quality Assurance Technicians.
  • Responsible for employee development, performance management, training, and fostering a collaborative, high-performing team environment.
  • Conduct and coordinate training related to quality systems, inspection techniques, GD&T, procedures, and regulatory requirements.
  • Foster a company-wide culture of quality awareness and ownership.

Inspection, Testing & Calibration
  • Ensure effective inspection, testing, and process-control systems are established and maintained.
  • Oversee calibration programs to ensure testing and measurement equipment remains compliant and accurate.
  • Ensure appropriate quality controls are in place throughout the manufacturing process to support product conformity and reliability.

Cross-Functional Collaboration
  • Partner closely with Manufacturing, Engineering, Supply Chain, and Customer Service teams to identify and resolve quality-related issues.
  • Provide leadership and technical guidance on quality matters during product development, process changes, and operational improvements.
  • Support business objectives through proactive quality planning and risk management.

Qualifications
Education
  • Bachelor's degree in Engineering, Manufacturing, Quality Management, Industrial Technology, or a related technical field preferred.
  • Professional certifications such as Certified Quality Manager (CQM), Certified Quality Engineer (CQE), Lean Six Sigma, or similar certifications are a plus.

Experience
  • Minimum of 7 years of progressive experience in Quality Assurance and Quality Systems leadership.
  • Minimum of 5 years of experience in a manufacturing environment.
  • Demonstrated experience implementing and managing Quality Management Systems.
  • Experience leading quality audits, corrective actions, and continuous improvement initiatives.
  • Familiarity with FDA, GMP, ISO, or regulated manufacturing environments is highly desirable.

Core Competencies
  • Leadership and Team Development
  • Problem Solving and Root Cause Analysis
  • Strategic Thinking
  • Quality Systems Management
  • Continuous Improvement
  • Decision Making
  • Technical Expertise
  • Results Orientation
  • Effective Communication
  • Organizational and Project Management Skills
  • Attention to Detail
  • Customer Focus

Travel
  • Occasional overnight and additional domestic travel may be necessary.

Supervisory Responsibilities
  • Directly supervises Quality Assurance personnel, currently including two Quality Assurance Technicians.
  • Responsible for employee development, performance management, training, and fostering a collaborative, high-performing team environment.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.

What Marmon Holdings employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply