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Quality Performance Manager Jobs in Arizona (NOW HIRING)

Improve customer quality performance (scorecards, escapes, RMAs) * Drive timely and effective ... Manage and maintain the QMS in compliance with AS9100 and customer requirements * Ensure execution ...

Quality Manager

Chandler, AZ · On-site

$90K - $115K/yr

Improve customer quality performance (scorecards, escapes, RMAs) * Drive timely and effective ... Manage and maintain the QMS in compliance with AS9100 and customer requirements * Ensure execution ...

Quality Manager

Mesa, AZ · On-site

$100K - $120K/yr

Monitor quality performance metrics and trends; report findings to leadership and recommend improvements * Manage supplier quality, including vendor audits, incoming inspection protocols, and ...

Monitor quality performance metrics and trends; report findings to leadership and recommend improvements * Manage supplier quality, including vendor audits, incoming inspection protocols, and ...

Monitor quality performance metrics and trends; report findings to leadership and recommend improvements * Manage supplier quality, including vendor audits, incoming inspection protocols, and ...

Monitor quality performance metrics and trends; report findings to leadership and recommend improvements * Manage supplier quality, including vendor audits, incoming inspection protocols, and ...

Quality Control Manager

Phoenix, AZ · On-site

$90K - $130K/yr

Monitor quality performance and provide recommendations to improve quality, consistency, and ... As Quality Control Manager, you'll play a key role in improving quality performance across the ...

Monitor quality performance and provide recommendations to improve quality, consistency, and ... As Quality Control Manager, you'll play a key role in improving quality performance across the ...

Monitor quality performance and provide recommendations to improve quality, consistency, and ... As Quality Control Manager, you'll play a key role in improving quality performance across the ...

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Quality Performance Manager information

What is the role of a quality performance manager?

A quality performance manager oversees an organization's quality assurance processes, monitors performance metrics, and implements improvements to ensure products or services meet quality standards. They analyze data, lead audits, and collaborate with teams to enhance efficiency and customer satisfaction, often using tools like quality management systems and requiring strong analytical skills.

What are some common challenges faced by quality performance managers when implementing process improvements across departments?

Quality Performance Managers often encounter challenges such as resistance to change from staff, aligning diverse teams with new standards, and ensuring consistent communication across departments. Balancing the needs of various stakeholders while maintaining compliance with industry regulations can also be demanding. To overcome these hurdles, successful managers focus on fostering collaboration, providing clear training, and using data-driven metrics to demonstrate the benefits of proposed improvements.

What does a quality performance manager do?

A Quality Performance Manager is responsible for overseeing and improving the quality standards within an organization. They analyze processes, set quality benchmarks, and ensure that products or services meet regulatory and customer expectations. Their role often involves developing performance metrics, conducting audits, and implementing strategies for continuous improvement. Quality Performance Managers also work closely with various departments to foster a culture of quality and accountability.

What are the key skills and qualifications needed to thrive as a quality performance manager, and why are they important?

To thrive as a Quality Performance Manager, you need expertise in quality management systems, data analysis, process improvement methodologies, and often a relevant degree such as in engineering or business. Familiarity with tools like Six Sigma, Lean, ISO standards, and quality management software is typically required, along with related certifications. Strong leadership, analytical thinking, and effective communication skills are essential for driving change and engaging cross-functional teams. These competencies ensure continuous improvement, regulatory compliance, and the achievement of organizational quality goals.

What is the difference between Quality Performance Manager vs Quality Assurance Specialist?

AspectQuality Performance ManagerQuality Assurance Specialist
CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; certifications like ASQ CQE or Six Sigma are commonUsually holds a bachelor's degree in quality assurance, engineering, or related area; certifications like ASQ CQPA or Six Sigma are often preferred
Work EnvironmentOversees quality performance across departments, manages teams, and develops strategiesFocuses on testing, inspections, and ensuring products meet quality standards
Employer & Industry UsageUsed in manufacturing, healthcare, and service industries to improve overall quality performanceCommonly found in manufacturing, software, and production sectors for quality testing

The Quality Performance Manager and Quality Assurance Specialist roles both focus on quality but differ in scope. The manager oversees overall quality performance and strategy, while the specialist concentrates on testing and compliance. Both roles require similar certifications and are vital in maintaining high standards within organizations.

What are popular job titles related to Quality Performance Manager jobs in Arizona? For Quality Performance Manager jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Quality Performance Manager jobs in Arizona look for? The top searched job categories for Quality Performance Manager jobs in Arizona are:
What cities in Arizona are hiring for Quality Performance Manager jobs? Cities in Arizona with the most Quality Performance Manager job openings:

Director, Supplier Quality Performance Improvement

Raytheon

Phoenix, AZ

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Raytheon rating

9.1

Company rating: 9.1 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

2nd of 538 rated manufacturers


Job description

Date Posted:

2026-08-04

Country:

United States of America

Location:

US-AZ-REMOTE

Position Role Type:

Remote

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required


At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

The Director, Supplier Quality Performance Improvement, is responsible for leading the analysis of supplier performance to form, develop and deploy strategies and activities to drive substantiated quality performance improvement in the supplier base measured in the numbers of escapes and PPM.   You should deploy your own staff into the supplier base as appropriate, but more so to coach and drive the extended Suppler Assurance team in deploying the strategies and activities on a broad base needed to reach and surpass established targets.  

You will drive systemic issue resolution, enhance supplier capability and performance, and ensure robust quality processes are consistently applied throughout the supplier base. You will oversee a dispersed team of technical quality professionals and partners closely with cross-functional leaders to strengthen supplier assurance and enable delivery of high‑quality products to customers.

What you will do:

  • Forms and leads focused, consolidated efforts and initiatives for high impacted areas (biggest driver of bad quality) cross the supply base.  Could be specific suppliers/Failure modes/elements of quality systems/process steps/ commodities/ Raytheon end products etc. 
  • Lead the enterprise Root Cause Corrective Action (RCCA) strategy for suppliers, ensuring rigorous, data-driven problem solving and sustainable corrective actions.
  • Oversee technical quality staff responsible for supplier support, on‑site engagement, coaching, and resolution of complex technical issues.
  • Direct work transfer planning and execution from a quality and process-readiness perspective, ensuring supplier capability, process control, and risk mitigation.
  • Establish and maintain standard RCCA processes, training materials, and performance metrics across the Raytheon supplier base.
  • Partner with Supplier Quality, Operations, Engineering, and Program leadership to resolve systemic supplier challenges and accelerate quality improvements.
  • Review and analyze supplier performance data to identify trends, drive root cause elimination, and inform strategic quality initiatives.
  • Build strong relationships with critical suppliers to elevate their problem-solving capability and ensure alignment with Raytheon quality expectations.
  • Lead cross-functional investigations for high-impact escapes, coordinating corrective action plans and executive-level briefings.
  • Manage and develop a high-performing team of RCCA specialists, quality engineers, and technical staff; set priorities, coach, and foster continuous improvement.
  • Support supplier readiness for new product introduction, rate increases, and major transitions—including process validation, qualification planning, and risk assessments.
  • Drive consistency in the application of quality standards, methods, and tools across all supplier engagements.
  • Provide regular updates to the Executive Director of Supplier Assurance and senior leadership on supplier quality performance, RCCA effectiveness, and emerging risks.
  • Ability to travel 50% of time to supplier locations as needed.
     

Qualifications you must have:

  • Typically requires: A Bachelor’s Degree or equivalent experience and minimum 14 years prior relevant experience, or an advanced degree in a related field and minimum 12 years’ experience
    • Relevant experience is supplier quality, manufacturing engineering, operations or other engineering fields
  • 14 years’ expertise in driving root cause, containment, Irreversible corrective actions and lessons learned, structured problem solving (e.g. Red X, PDCA, SWOT, Ishikawa, etc.), and quality systems execution
  • Experience within aerospace and defense or similarly complex industries.
  • Experience leading and mentoring technical teams
  • U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
     

Qualifications we prefer:

  • Experience with the Shainin System / Red X Method
  • Certifications in Shainin / Red X Method
  • STEM degree
  • Experience leading technical teams and managing cross-functional initiatives.
  • Strong analytical skills and ability to translate data into actionable insights.
  • Excellent communication, leadership, and stakeholder engagement capabilities.

What We Offer: 

Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

Relocation Eligibility – None. 

Learn more & apply now!

Please consider the following role type definition as you apply for this role. Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

#LI-Remote

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 186,200 USD - 353,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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