Quality Performance Coach Jobs in Apison, TN (NOW HIRING)

Job Summary:
The Clinical Staff Leader is a registered professional nurse employed by Erlanger Health System and is responsible for the practice of nursing according to the rules and regulations defined by the state's Nurse Practice Act, Erlanger's Models of Care/Practice, policies and procedures. The nurse is responsible for the delivery of patient care as assigned and for the supervision of other qualified staff to whom the nurse has delegated patient care in the exercise of his/her independent judgement. The nurse addresses physical, spiritual, emotional, and educational needs of the patient and coordinates the plan of care with other healthcare professionals. The nurse is responsible for participation in and completion of all patient safety initiatives appropriate to the position. In addition, the nurse conducts all job responsibilities according to the Mission, Vision, and Values of Erlanger Health System.
The Clinical Staff Leader is responsible for managing all aspects of nursing responsibilities during each shift to include delegating nursing assignments, preparing schedules and staff assignments, overseeing patient flow to ensure patient acuity, clinical needs and prioritization of patient care is occurring, and assist with clinical care to support departmental functions, as needed.
All Clinical Staff Leaders will be placed on a matrix system, which includes five core competencies: Customer-Focus; Cost-Effective Care; Communication; Competent Care and Compassionate Care plus quality performance indicators that may be organizational and/or unit-based. This matrix will be a guide for nurses based on the Benner Model of novice to expert. It will be utilized to note the RN's engagement, advancement and professional development.
Education:
Required:
Graduate of an accredited School of Nursing.
Preferred:
Bachelor's of Science Degree in Nursing (BSN)
Experience:
Required:
Minimum of 2 years' clinical experience required.
Evidence of leadership abilities required.
Knowledge of general nursing principles and practice skills;
Knowledge of organizational functions, policies and regulations;
Knowledge of current trends and new developments in area of specialty;
and applicable knowledge of those areas requiring special education.
Position Requirement(s): License/Certification/Registration
Required:
Current licensure to practice nursing in the State of Tennessee.
BLS completed prior to going to the unit/department and to be maintained going forward.
De-escalation training .
NRP and Stable certification within 6 months of hire and maintain ongoing thereafter.
The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.
Preferred: Certification in maternal newborn nursing or Women's health field. Nurse expected to obtain within 1 year of eligibility.
Department Position Summary:
Daily operations of unit when scheduled to include but not limited to:
Quality/Safety:
Maintains continuous updates to Visual Management Board.
Ensures bedside reporting occurring daily.
Accountable for HCAHPs initiatives are implemented.
Execute and ensure adherence appropriate bundles for CLABSI, CAUTI etc are adhered to.
Ensure Hand Hygiene is completed 'wash in and wash out', and bare below the elbows in clinical areas.
Participates and leads committees and quality initiatives.
Ensure that the area is maintained according to established standards and guidelines at all times.
Accountable for regulatory compliance and appropriately escalates problems relating to rules and regulations in a timely and effective manner.
Service Excellence:
Enforces hourly rounding and bedside shift report.
Deescalate situations and implement service recovery.
Accountable for unit specific metrics and tracks progress in meeting goals and objectives.
People:
Assist in recruitment and retention of staff on unit.
Assist with on boarding of new staff to the department.
Identify and monitors staff to develop as Clinical Staff Leaders.
Facilitate open and effective communication with ancillary departments and medical staff.
Communicate areas of concerns appropriately to leadership and actively identify solutions for correction.
Appropriate delegation of tasks based on skill level of individual.
Identify clinical staff leaders and develop plan of action to assist in their growth.
Coach and counsel staff to enhance performance.
Conducts performance reviews in collaborative Department management
Collaborates with Director/Manager to facilitate monthly staff meetings.
Education:
Facilitate appropriate orientation opportunities/experiences for new staff.
Identify all education opportunities for self and staff members.
Assist in the development of staff members by continuously reviewing the care they provide and offer constructive feedback.
Finance:
Manage productivity by flexing staffing based on census and acuity.
Analyze adequate staffing for shift and next 24 hours.
Monitors supply cost to maintain within budget.
Adhere to established PAR levels.
Responsible for timely patient placement according to department matrix.
Complete Kronos per guidelines.
Updates daily schedule timely to reflect actual staffing.
Monitor time and attendance and take corrective action with staff not adhering to policy.
Growth:
Communicate effectively with all healthcare providers and service lines.
Community:
Assist with community outreach programs and opportunities (ie Health Fairs, community events, etc.).
Leadership:
Demonstrates mastery of patient care, including assessment, treatment, care planning, patient education and evidence-based practice.
Leads by example of good work habits and effective professional relationships.
Actively embraces change emphasizing positive interactions.