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Quality Patient Safety Program Manager information

What does a quality patient safety program manager do?

A Quality Patient Safety Program Manager is responsible for developing, implementing, and overseeing programs aimed at improving patient safety and healthcare quality within a medical facility. They analyze data, identify risks, and work with healthcare teams to establish best practices and protocols to minimize errors and enhance patient outcomes. This role also involves ensuring compliance with regulatory standards, leading safety initiatives, and educating staff about quality improvement processes.

What are the key skills and qualifications needed to thrive as a quality patient safety program manager?

To thrive as a Quality Patient Safety Program Manager, you need expertise in healthcare quality improvement, patient safety principles, data analysis, and a relevant degree such as nursing, public health, or healthcare administration. Familiarity with quality reporting systems, root cause analysis tools, and certifications like CPHQ (Certified Professional in Healthcare Quality) are typically required. Strong leadership, communication, and problem-solving skills enable effective collaboration and drive organizational change. These skills are crucial for ensuring compliance, minimizing risks, and fostering a culture of safety within healthcare settings.

How does a quality patient safety program manager typically collaborate with clinical and administrative teams to implement safety initiatives?

A Quality Patient Safety Program Manager works closely with both clinical staff—such as nurses, physicians, and allied health professionals—and administrative teams to identify safety issues, develop improvement plans, and implement best practices. This collaboration often involves facilitating interdisciplinary meetings, analyzing incident reports, and leading training sessions on safety protocols. Effective communication and relationship-building are essential, as the manager must ensure buy-in from various stakeholders and foster a culture of continuous quality improvement. Regular feedback loops and performance monitoring are also key aspects of the role to ensure sustained progress.

What is the difference between Quality Patient Safety Program Manager vs Quality Improvement Coordinator?

AspectQuality Patient Safety Program ManagerQuality Improvement Coordinator
CredentialsTypically requires a Bachelor's degree in healthcare, nursing, or related field; certifications like CPHQ are commonOften holds a Bachelor's degree; certifications like CPHQ are also common
Work EnvironmentWorks in hospitals, clinics, or healthcare organizations focusing on patient safety initiativesWorks in similar healthcare settings, supporting quality improvement projects
Employer & Industry UsageUsed by hospitals, healthcare systems, and patient safety organizationsCommonly employed in healthcare facilities aiming to enhance care quality

The main difference is that the Quality Patient Safety Program Manager oversees comprehensive patient safety programs, while the Quality Improvement Coordinator focuses on specific quality improvement projects. Both roles require similar credentials and work in comparable healthcare environments, but the Program Manager has a broader scope of responsibility.

What are popular job titles related to Quality Patient Safety Program Manager jobs in Ohio?

For Quality Patient Safety Program Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Quality Patient Safety Program Manager jobs in Ohio look for?

The top searched job categories for Quality Patient Safety Program Manager jobs in Ohio are:

Quality Patient Safety Program Manager jobs near you
Infographic showing various Quality Patient Safety Program Manager job openings in Ohio as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Director of Quality, Patient Experience and Patient Safety

Lima, OH • On-site

Lancesoft INC
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Lancesoft INCexternal

$104K - $151K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Details:-

Position Name:

Type: Full Time/Permanent - Direct Hire

Location:

Available Shifts:

Annual Salary: $104,540 - $151,444 Annually + up to 10% bonus annually (after first year complete year) (dependent upon experience)


***CURRENTLY OFFERING AN UP TO $15,000 SIGN-ON BONUS & $5,000 RELOCATION ASSISTANCE***


Skills of a Director of Quality, Patient Experience and Patient Safety will include, but are not limited to, the following:

  • Provides strategic leadership for quality and patient experience by establishing a clear vision that aligns regulatory expectations, organizational priorities, and patient-centered care principles. Translates strategic objectives into actionable goals, performance metrics, and improvement initiatives. Ensures alignment between departmental work and health system wide strategic priorities.
  • Proactively identifies quality performance gaps, regulatory risks, and patient experience opportunities. Develops policies, standards, and workflows that support consistent, compliant, and high-quality care delivery. Leads initiatives with a focus on sustainability, standardization, and measurable outcomes.
  • Builds commitment across multidisciplinary teams to advance quality and patient experience goals. Leads change initiatives that require collaboration across clinical and operational departments, addressing resistance constructively and reinforcing accountability for results.
  • Establishes clear expectations for quality performance, regulatory compliance, and patient experience outcomes. Monitors performance trends, evaluates effectiveness of improvement initiatives, and holds individuals and teams accountable for meeting established goals.
  • Champions patient- and family-centered care by integrating patient experience data, feedback, and best practices into organizational decision-making. Ensures quality initiatives directly support respectful communication, reliability, and consistency in the patient experience.


Requirements:

  • Bachelor's degree in nursing, healthcare administration, or other healthcare related field. - [REQUIRED]
  • Master's degree. - [HIGHLY PREFERRED]
  • Candidates with a degree in a health care profession must have an active Ohio license. CPHQ certification, LEAN/Six-Sigma, project management or other applicable improvement methodologies. - [HIGHLY PREFERRED]
  • Minimum of three years quality improvement experience. - [REQUIRED]
  • Prior leadership/management experience. - [REQUIRED]
  • Seeking a candidate who is an RN with at least five years of leadership and quality experience. - ['HIGHLY PREFERRED]
  • Must have strong leadership, critical thinking and problem-solving skills. Must also have exceptional interpersonal skills including the demonstrated ability to persuade through consensus-building, accomplish difficult tasks through others, and the ability to interact effectively with all stakeholders. A passion for enhancing quality and a focus on performance improvement are also required. Must have basic competency with probability and statistics and be proficient with Microsoft products including Word, Excel and Power Point.


Company Description

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.

LanceSoft logo

About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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