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Quality Manager Director Jobs in Delaware (NOW HIRING)

Bayhealth

Lab Quality Program Manager

Dover, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Compiles a CAP-compliant year-end summary of the overall quality management of the laboratories to be reviewed and approved by the Medical Director. 7. Serves on relevant laboratory and ...

Interdigital

Portfolio Management Director

Wilmington, DE

$226K - $236K/yr

Summary InterDigital is seeking a Patent Portfolio Management Director for cellular-related ... This successful applicant will be responsible for, among other things, managing the quality, scope ...

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Quality Manager Director information

What are some common challenges faced by a Quality Manager Director when implementing new quality initiatives across multiple departments?

A Quality Manager Director often encounters challenges such as resistance to change, aligning diverse department goals, and ensuring consistent communication. Successfully implementing new quality initiatives requires building strong relationships with department leaders, providing clear training and support, and establishing metrics to track progress. Overcoming these challenges is essential for fostering a culture of continuous improvement and achieving organizational quality objectives.

What does a Quality Manager Director do?

A Quality Manager Director oversees and leads the quality management strategies within an organization, ensuring that products and processes meet established standards. They develop quality control policies, manage compliance with regulatory requirements, and lead teams to implement continuous improvement initiatives. This role often involves coordinating audits, analyzing data to identify areas for improvement, and working closely with other departments to maintain high-quality standards. Ultimately, the Quality Manager Director ensures that the organization's products or services consistently meet or exceed customer expectations.

What are the key skills and qualifications needed to thrive as a Quality Manager Director, and why are they important?

To thrive as a Quality Manager Director, you need expertise in quality management principles, regulatory compliance, and process improvement, often supported by a degree in engineering or a related field. Familiarity with quality management systems like ISO 9001, Six Sigma, and relevant industry certifications is typically required. Strong leadership, analytical thinking, and effective communication skills set exceptional professionals apart in this role. These abilities are essential for driving organizational excellence, ensuring compliance, and fostering a culture of continuous improvement.

What is the difference between Quality Manager Director vs Quality Assurance Manager?

AspectQuality Manager DirectorQuality Assurance Manager
ResponsibilitiesOversees quality strategies, sets policies, and manages multiple teams or departmentsFocuses on implementing quality assurance processes, testing, and compliance within a specific project or product
Required CredentialsTypically requires a bachelor's degree in quality management, engineering, or related field; often prefers certifications like ASQ CQE or Six SigmaUsually requires similar credentials, such as a bachelor's in quality assurance, engineering, or related, with certifications like ASQ CQE or Six Sigma
Work EnvironmentStrategic, leadership-focused, often in corporate or manufacturing settingsOperational, detail-oriented, often in production, manufacturing, or software development environments

The Quality Manager Director and Quality Assurance Manager roles share common credentials and industry settings but differ mainly in scope. The director oversees broader quality strategies, while the QA manager concentrates on specific quality assurance processes. Both roles are vital for maintaining product and service quality within organizations.

What are the most commonly searched types of Quality Manager jobs in Delaware? The most popular types of Quality Manager jobs in Delaware are:
What cities in Delaware are hiring for Quality Manager Director jobs? Cities in Delaware with the most Quality Manager Director job openings:
Quality Manager Director jobs near you
Infographic showing various Quality Manager Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Lab Quality Program Manager

Bayhealth

Dover, DE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Bayhealth (Delaware) rating

7.3

Company rating: 7.3 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

305th of 887 rated healthcare providers

Job description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?
Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision
  • Disability and Life Insurance options
  • On Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!
Location: Kent Campus Hospital
Status: Full Time 80 Hours
Shift: Days
SALARY RANGE: 75,233.60 - 116,604.80 YEARLY
General Summary:
The Laboratory Quality Program Manager is expected to ensure compliance with applicable regulatory agencies governing the laboratory; CAP, CMS, JC, AABB, etc. Accountable to create processes and systems to monitor quality data and performance. Accountable to recommend, along with lab and pathology leadership, strategies to improve performance, safety and compliance. Must work closely with the PI department and ensure Bayhealth performance improvement standards are followed. Will attend applicable meetings and potentially present lab quality data results in various forums. Applies a combination of analytical, communication and reasoning skills to accurately and efficiently ensure that procedures adhere to safety and compliance rules and regulations.
Responsibilities:
1. Ensures compliance with all applicable regulatory and accreditation standards governing the Laboratory; for example, CAP, CMS, Joint Commission and AABB as well as any state/federal licensure. Serves as the department representative during all lab audits/inspections, assisting auditors with any inquiries and reporting findings to management.
2. Identifies and monitors Key Performance Indicators (KPI)s for the lab. Communicates with lab leadership and staff when targets are not achieved. Establishes the PI model to improve performance.
3. Works collaboratively with the technical supervisors to implement, maintain and regularly review quality control programs. Identifies and resolves technical problems ensuring appropriate remedial action is taken and documented whenever test systems deviate from established performance specifications.
4. Works collaboratively with the applicable technical supervisors to create, monitor and maintain relevant IQCP documents.
5. Tracks competencies for all applicable laboratory staff as well as staff performing Point-of-care testing. Works with the technical supervisors to devise streamlined competency documents for staff and holds accountability for the competency assessment program overall.
6. Presents quality metrics to leadership monthly and to the PI council, etc. Compiles a CAP-compliant year-end summary of the overall quality management of the laboratories to be reviewed and approved by the Medical Director.
7. Serves on relevant laboratory and organizational committees and work groups including the Performance Improvement Committee. Pursues knowledge of current and future advances in medical technology and applies to the laboratory. Remains aware of developments in the quality field by reading current technical literature, maintaining memberships in professional organizations and/or attending technical industry conferences/meetings.
8. All other duties as assigned within the scope and range of job responsibilities
Required Education, Credential(s) and Experience:
  • Education: Bachelor Degree Medical Technology Or a Bachelor's Degree in Health Sciences, Chemistry, or Biology.
  • Credential(s): Certified Medical Technologist/Technician Or: MT, MLS, CLS, or MLT
  • Experience: Required: Four years' experience in laboratory medicine, and one year supervisory experience, such as a charge technologist or Lead Tech
Preferred Education, Credential(s) and Experience:
  • Education: Master Degree Business, Master Degree Related field
  • Credential(s): Six Sigma Lean Green Belt Certified
  • Experience: Preferred: Previous Quality Assurance experience

To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/

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