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Quality Inn Hotel Jobs in Ohio (NOW HIRING)

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$45K - $50K/yr

... Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through ... Participates in the preparation of the annual hotel budget * prepares weekly forecast for ...

Holiday Inn

Hotel Front Desk Manager

Independence, OH · On-site

$16.75 - $21.50/hr

... Holiday Inn Independence. JOB SUMMARY: Maintains a high quality of service to guests through ... Participates in the preparation of the annual hotel budget * prepares weekly forecast for ...

Olshan Properties

Hotel Maintenance Engineer

Columbus, OH · On-site

$18 - $22/hr

... Inn, Courtyard, Aloft, Olshan Properties, and Marriott Hotels' standards. Perform preventative ... Ability to work under time constraints and deadlines, must be productive in quantity and quality of ...

Olshan Properties

Hotel Maintenance Engineer

Columbus, OH · On-site

$18 - $22/hr

... Inn, Courtyard, Aloft, Olshan Properties, and Marriott Hotels' standards. Perform preventative ... Ability to work under time constraints and deadlines, must be productive in quantity and quality of ...

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Quality Inn Hotel information

What is a Quality Inn Hotel job?

A Quality Inn Hotel job involves working in various roles such as front desk, housekeeping, maintenance, or management to ensure a positive guest experience. Employees handle customer service, cleanliness, and hotel operations to maintain Quality Inn standards. Job responsibilities vary by position but typically include assisting guests, managing reservations, and maintaining a clean and safe environment.

What does a typical workday look like for employees at Quality Inn Hotel?

A typical day at Quality Inn Hotel can involve greeting and checking in guests, processing reservations, handling guest inquiries or issues, and coordinating with housekeeping and maintenance teams to ensure rooms and facilities are up to standard. Employees may also assist with billing, preparing reports, or responding to special guest requests to enhance their stay. Teamwork is central, as staff members regularly collaborate to resolve challenges and deliver quality service. Shifts may vary depending on the position, but all roles focus on creating a welcoming and comfortable environment for guests.

What are the key skills and qualifications needed to thrive in the Quality Inn Hotel position, and why are they important?

To excel in a role at Quality Inn Hotel, candidates should have customer service experience, basic administrative skills, and familiarity with hospitality operations. Knowledge of property management systems (PMS) like Opera, front desk software, and potentially certifications such as ServSafe or hospitality management credentials can be advantageous. Excellent communication, problem-solving, and teamwork skills help you go above and beyond in guest interactions and daily tasks. These competencies are crucial for maintaining high guest satisfaction, ensuring efficient hotel operations, and supporting a positive work environment.

What are popular job titles related to Quality Inn Hotel jobs in Ohio?

For Quality Inn Hotel jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Quality Inn Hotel jobs in Ohio look for?

The top searched job categories for Quality Inn Hotel jobs in Ohio are:

Quality Inn Hotel jobs near you
Infographic showing various Quality Inn Hotel job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Hotel Front Desk Manager

Holiday Inn

Independence, OH • On-site

$45K - $50K/yr

Full-time

Re-posted 4 days ago

Holiday Inn rating

5.1

Company rating: 5.1 out of 10

Based on 173 frontline employees who took The Breakroom Quiz

86th of 108 rated hotels

Job description

DESCRIPTION
We are seeking an experience Front Desk Manager for the Holiday Inn Independence.
JOB SUMMARY: Maintains a high quality of service to guests through management of the functional areas of Reservations, Guest Registration, Concierge Services, Bell Services, Telephone Services, and Guest Accounting.
ESSENTIAL FUNCTIONS:
  • Maintains standards of guest services quality as established by systems operation and management
  • Achieves budgeted revenues and expenses and maximizes profitability related to the Guest Services Department
  • Contributes to the profitability and perception of guest satisfaction of other hotel departments
  • Develops short-term and long-term financial operational plans for the Guest Services Department which relate to the overall objectives of the hotel
  • Participates in the preparation of the annual hotel budget
  • prepares weekly forecast for department managers
  • Increases level of guest satisfaction by delivery of an improved product through employee development, job engineering and quality image
  • Manages in compliance with established company policies and procedures as well as Local, State, and Federal laws and regulations
  • Manages the Reservation function to maintain the highest possible room occupancy and average daily room rate through suggestive selling
  • Participates in the guest registration area each day during peak activity
  • Maintains procedures for credit control and handling of financial transactions
  • Maintains procedures for security of monies, guest security and emergency procedures
  • Reviews departmental-related guest complaints and ensures corrective action is taken
  • Ensures prompt payment of travel agent commissions on a daily/weekly basis
  • Maintains departmental communications through the effective use of staff meetings, log books and bulletin boards
  • Interviews, selects, and trains all Front Office staff, including an on-going program for orientation and development of each employee
  • Establishes and maintains an appropriate level of community involvement
  • Performs other related and unrelated tasks as assigned by management

Essential Skills: Requires familiarity with applicable franchise front desk standards and procedures. Previous IHG Opera experience required. Must possess knowledge of hotel interdepartmental relationships as well as all operations pertaining to front desk: Reservations, Guest Registration, Telephone Services, Guest Accounting/Night Audit. Must possess management/supervisory knowledge, skills, and ability. Must possess excellent public relations skills and ability to handle/resolve guest complaints. Requires management/supervisory skills as well as skill handling guest relations.
Educational/Vocational Preparation::
Associate's degree in Hotel/Restaurant management or business preferred; however, ability gained through 2+ years previous front office experience/on-the-job training may substitute for degree. Previous management experience is required.
Benefits available after 90-days.
REQUIREMENTS
  • Previous hotel front desk management experience
  • Must have excellent time management and organizational skills
  • IHG Opera experience required

Holiday Inn Independence
6001 Rockside Road
Independence, OH 44131

What Holiday Inn employees say

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Hours and flexibility

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Get the full story on Breakroom

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About Holiday Inn

Sourced by ZipRecruiter

Holiday Inn is a renowned hotel brand that operates worldwide and is part of the InterContinental Hotels Group (IHG). It was founded in 1952 and has since become one of the most recognizable names in the hospitality industry. Holiday Inn hotels are known for their comfortable accommodations and excellent customer service. They cater to both leisure and business travelers, offering a range of amenities and services to meet their needs. Holiday Inn hotels typically feature well-appointed rooms, on-site restaurants, meeting and event spaces, fitness centers, and sometimes swimming pools. The brand has different variations to cater to various segments of the market. For example, Holiday Inn Express is a more budget-friendly option, offering limited services but still providing a comfortable stay. On the other hand, Holiday Inn Resort properties are situated in popular vacation destinations and offer additional amenities such as pools, beach access, and family-friendly activities. Holiday Inn has a loyalty program called IHG Rewards Club, which allows guests to earn points for their stays and redeem them for various rewards, including free nights at Holiday Inn and other IHG properties. The brand's commitment to quality and consistency has earned it a strong reputation over the years. Holiday Inn hotels are located in numerous countries, making it a popular choice for travelers seeking reliable accommodations around the world. In recent years, Holiday Inn has also embraced sustainability initiatives, implementing energy-saving practices and environmentally friendly measures to reduce its carbon footprint.

Industry

Traveler accommodation and public relations agencies

Company size

1,001 - 5,000 Employees

Headquarters location

Atlanta, GA, US

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