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Quality Inn Front Desk Jobs in Minnesota (NOW HIRING)

BW Plus Kelly Inn

Front Office Manager

Saint Cloud, MN · On-site

... Kelly Inn in St. Cloud, MN. As the Front Office Manager, you will play a crucial role in ensuring the smooth operation of our front desk and guest services. This position requires excellent ...

TPI Hospitality

Overnight Front Desk

Willmar, MN · On-site

$14 - $17.75/hr

Holiday Inn Express, Willmar, MN Position: Overnight Front Desk Shift: Full-time (32 hours), Monday-Sunday flexibility needed, 11pm-7am Pay: based on experience We all matter. We all make a ...

Albertville Lodging LLC

Front Desk Clerk

Albertville, MN · On-site

$15/hr

Front Desk Associate County Inn & Suite of Albertville is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or ...

TPI Hospitality

Front Desk

Willmar, MN · On-site

$14 - $17.75/hr

Front Desk Shift: Full-time, 3-11pm, Monday-Sunday flexibility needed Pay: Pay is based on ... Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win ...

TPI Hospitality

Front Desk

Willmar, MN · On-site

$14 - $17.75/hr

Front Desk Shift: Full-time, 3-11pm, Monday-Sunday flexibility needed Pay: Pay is based on ... Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win ...

Sand Hospitality

Front Desk Clerk

Albertville, MN · On-site

$15/hr

Front Desk Associate County Inn & Suite of Albertville is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or ...

Sand Hospitality

Front Desk Clerk

Albertville, MN · On-site

$15/hr

Front Desk Associate County Inn & Suite of Albertville is a welcoming and service-focused property committed to delivering exceptional guest experiences. Whether guests are traveling for business or ...

TPI Hospitality

Front Desk

Saint Louis Park, MN · On-site

$18 - $20/hr

Front Desk Shift: * part-time or full-time * Sunday's 7am-3pm required * Monday, Thursday, Friday ... Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win ...

TPI Hospitality

Hotel Front Desk

Willmar, MN · On-site

$14 - $17.75/hr

Front Desk Position at Best Western TPI Hospitality is a nationally recognized company with over 50 ... Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win ...

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Quality Inn Front Desk information

What are the responsibilities of a Quality Inn front desk agent?

A Quality Inn front desk clerk is responsible for greeting guests, checking them in and out, managing reservations, and providing information about the hotel and local area. They handle guest requests, answer phone calls, process payments, and resolve any issues to ensure a positive guest experience. Additionally, front desk clerks may coordinate with housekeeping and maintenance staff, maintain records, and follow company policies and procedures to uphold the hotel's standards.

What are the key skills and qualifications needed to thrive as a Quality Inn front desk agent?

To thrive as a Quality Inn Front Desk Agent, you need strong customer service skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with hotel management systems (such as ChoiceADVANTAGE), point-of-sale terminals, and reservation software is typically required. Excellent communication, multitasking abilities, and a friendly, professional demeanor help agents stand out in this guest-facing role. These skills are crucial for ensuring guest satisfaction, efficient check-in/check-out processes, and smooth daily hotel operations.

What are some common challenges faced by front desk staff at Quality Inn, and how can they be managed effectively?

Front desk staff at Quality Inn often manage high guest volumes, handle multiple requests simultaneously, and address unexpected issues such as overbookings or maintenance concerns. Effective communication, strong organizational skills, and the ability to remain calm under pressure are key to overcoming these challenges. Building good rapport with housekeeping and maintenance teams can also help resolve guest concerns more efficiently and ensure a smooth guest experience.

What is the difference between Quality Inn Front Desk vs Quality Inn Housekeeper?

AspectQuality Inn Front DeskQuality Inn Housekeeper
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceCleaning rooms, maintaining cleanliness, laundry
Required SkillsCommunication, customer service, basic computer skillsAttention to detail, physical stamina, cleaning skills
Work EnvironmentFront desk area, lobby, officeGuest rooms, housekeeping storage areas
Common CertificationsNone required, but hospitality experience helpfulNone required, cleaning experience preferred

The main difference between a Quality Inn Front Desk and a Quality Inn Housekeeper is their core duties. The front desk handles guest interactions, reservations, and check-in/out processes, requiring strong communication skills. The housekeeper focuses on cleaning and maintaining guest rooms, emphasizing attention to detail and physical stamina. Both roles are essential in the hospitality industry and often work together to ensure guest satisfaction.

What cities in Minnesota are hiring for Quality Inn Front Desk jobs?

Cities in Minnesota with the most Quality Inn Front Desk job openings:

Infographic showing various Quality Inn Front Desk job openings in Minnesota as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution.

Fairfield Inn & Suites Minneapolis Eden Prairie - Front Desk Agent

Eden Prairie, MN

Aimbridge Hospitality
Hospitality Services • 10K+ employees
Learn more about Aimbridge Hospitalityexternal

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

Key responsibilities

  • Greet guests, handle check-ins and check-outs, and provide a warm and inviting guest experience.

  • Manage reservations, requests, and financial details at the front desk to ensure smooth operations.

  • Communicate effectively with guests and team members, and address challenges promptly to ensure guest satisfaction.

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

63rd of 109 rated hotels

Job description


Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

  • Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
  • Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
  • Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
  • Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

  • High school diploma or equivalent; experience in a hotel or related field preferred.
  • Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
The Fairfield Inn & Suites Minneapolis Eden Prairie is one of the most centrally situated hotels in Eden Prairie. Our convenient location is only a 15 minute drive to downtown Minneapolis and the MSP Airport. The world famous Mall of America and ValleyFair are both located within a 10 mile drive and provide hundreds of options for family fun, dining and entertainment. Located in the heart of Eden Prairie's business district and near lots of fun things to do, the Fairfield Inn & Suites Eden Prairie is the perfect location for both business and leisure travelers. Our complimentary shuttle service runs within a 5 mile radius of the hotel, making travel a breeze. Free WiFi is available property-wide, and our business center, meeting space, and guest room technology will exceed all business needs. Guests can start their mornings off right with a free hot breakfast served daily, and relax at the end of the night with a refreshing swim in our indoor pool or a soak in our hot tub spa.


Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Aimbridge Hospitality logo

About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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