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Quality Inn Front Desk Jobs in Minnesota (NOW HIRING)

Yogi MQT LLC

Front Desk Agent

Minneapolis, MN · On-site

$12 - $15.50/hr

We are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Country Inn & Suites Hotel. You will accommodate patrons, as well as identify areas of improvement to increase ...

Yogi MQT LLC

Front Desk Agent

Minneapolis, MN · On-site

$12 - $15.50/hr

We are seeking a Front Desk Agent to become a part of our team at our Newly Renovated Country Inn & Suites Hotel. You will accommodate patrons, as well as identify areas of improvement to increase ...

TPI Hospitality

Overnight Front Desk

Willmar, MN · On-site

$14 - $17.75/hr

Holiday Inn Express, Willmar, MN Position: Overnight Front Desk Shift: Full-time (32 hours), Monday-Sunday flexibility needed, 11pm-7am Pay: based on experience We all matter. We all make a ...

TPI Hospitality

Front Desk Supervisor

Maple Grove, MN · On-site

$50K - $60K/yr

Holiday Inn Maple Grove Position: Full-Time|Front Desk Supervisor Shift: Full-time schedule • Mix of AM and PM shifts (AM shift: 7:00 AM to 3:00 PM| PM shift: 3:00 PM to 11:00 PM) • Weekend ...

TPI Hospitality

Front Desk Supervisor

Osseo, MN · On-site

$17.75 - $23/hr

Holiday Inn Maple Grove Position: Full-Time|Front Desk Supervisor Shift: Full-time schedule • Mix of AM and PM shifts (AM shift: 7:00 AM to 3:00 PM| PM shift: 3:00 PM to 11:00 PM) • Weekend ...

TPI Hospitality

Front Desk

Minneapolis, MN · On-site

$18 - $20/hr

Front Desk Position At Ac Hotel Location: AC Hotel, St. Louis Park, MN Position: Front Desk Shift ... Inn, and more. Our philosophy is to serve our guests, coworkers, and communities to create win-win ...

TPI Hospitality

Front Desk

Eden Prairie, MN · On-site

$16 - $17/hr

Hampton Inn, Eden Prairie, MN Position: Front Desk Shift: Full-time, Monday-Friday, 7am-3pm Pay: $16-17 We all matter. We all make a difference. We are TPI. TPI Hospitality is a nationally recognized ...

TPI Hospitality

Front Desk

Eden Prairie, MN · On-site

$16 - $17/hr

Hampton Inn, Eden Prairie, MN Position: Front Desk Shift: Full-time, Monday-Friday, 7am-3pm Pay: $16-17 We all matter. We all make a difference. We are TPI. TPI Hospitality is a nationally recognized ...

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All JobsQuality Inn Front Desk JobsQuality Inn Front Desk Jobs in Minnesota

Quality Inn Front Desk information

What are the responsibilities of a Quality Inn front desk agent?

A Quality Inn front desk clerk is responsible for greeting guests, checking them in and out, managing reservations, and providing information about the hotel and local area. They handle guest requests, answer phone calls, process payments, and resolve any issues to ensure a positive guest experience. Additionally, front desk clerks may coordinate with housekeeping and maintenance staff, maintain records, and follow company policies and procedures to uphold the hotel's standards.

What are the key skills and qualifications needed to thrive as a Quality Inn front desk agent?

To thrive as a Quality Inn Front Desk Agent, you need strong customer service skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with hotel management systems (such as ChoiceADVANTAGE), point-of-sale terminals, and reservation software is typically required. Excellent communication, multitasking abilities, and a friendly, professional demeanor help agents stand out in this guest-facing role. These skills are crucial for ensuring guest satisfaction, efficient check-in/check-out processes, and smooth daily hotel operations.

What are some common challenges faced by front desk staff at Quality Inn, and how can they be managed effectively?

Front desk staff at Quality Inn often manage high guest volumes, handle multiple requests simultaneously, and address unexpected issues such as overbookings or maintenance concerns. Effective communication, strong organizational skills, and the ability to remain calm under pressure are key to overcoming these challenges. Building good rapport with housekeeping and maintenance teams can also help resolve guest concerns more efficiently and ensure a smooth guest experience.

What is the difference between Quality Inn Front Desk vs Quality Inn Housekeeper?

AspectQuality Inn Front DeskQuality Inn Housekeeper
Primary ResponsibilitiesGuest check-in/out, reservations, customer serviceCleaning rooms, maintaining cleanliness, laundry
Required SkillsCommunication, customer service, basic computer skillsAttention to detail, physical stamina, cleaning skills
Work EnvironmentFront desk area, lobby, officeGuest rooms, housekeeping storage areas
Common CertificationsNone required, but hospitality experience helpfulNone required, cleaning experience preferred

The main difference between a Quality Inn Front Desk and a Quality Inn Housekeeper is their core duties. The front desk handles guest interactions, reservations, and check-in/out processes, requiring strong communication skills. The housekeeper focuses on cleaning and maintaining guest rooms, emphasizing attention to detail and physical stamina. Both roles are essential in the hospitality industry and often work together to ensure guest satisfaction.

What cities in Minnesota are hiring for Quality Inn Front Desk jobs?

Cities in Minnesota with the most Quality Inn Front Desk job openings:

Infographic showing various Quality Inn Front Desk job openings in Minnesota as of August 2026, with employment types broken down into 58% Full Time, and 42% Part Time. Highlights an 100% In-person job distribution.

Front Desk Supervisor - Residence Inn by Marriott

Rochester, MN

Kahler Hotels LLC
See more jobs at Kahler Hotels LLCexternal

$19 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Overview

The Residence Inn Mayo Clinic Area, part of the renowned Kahler Hospitality Group, is located in the heart of Rochester, MN, offering guests a welcoming and comfortable stay with top-notch service. We pride ourselves on providing a warm and inviting atmosphere, ensuring each guest experiences exceptional hospitality.

Job Summary:We are seeking a dynamic and motivated Front Desk Supervisor to join our team. The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk primarily evenings and weekends, ensuring that all guest services are delivered with the highest level of professionalism and efficiency. This role requires a leader with strong organizational skills, excellent customer service abilities, and a passion for creating memorable guest experiences.

Responsibilities
  • Supervise and support front desk staff, ensuring they provide excellent service to all guests.
  • Manage the daily operations of the front desk, including check-in, check-out, and reservations.
  • Handle guest inquiries, complaints, and requests in a prompt and courteous manner.
  • Train, mentor, and coach front desk associates to maintain high standards of customer service.
  • Monitor and manage room inventory, ensuring maximum occupancy and revenue optimization.
  • Ensure compliance with hotel policies, procedures, and safety standards.
  • Assist with scheduling, payroll, and other administrative duties as needed.
  • Collaborate with other departments to ensure a seamless guest experience.
Qualifications
  • Previous experience in a supervisory role within a hotel or similar environment.
  • Strong leadership and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Proficient in hotel management software (PMS) and Microsoft Office Suite.
  • Flexibility to work various shifts, including weekends and holidays.
  • High school diploma or equivalent required; a degree in Hospitality Management or related field is preferred.

Compensation Range:

The compensation for this position is $19.00/hour to $20.00/hour based on qualifications and experience.

What we offer:

  • Competitive starting wages
  • Health, Dental, Vision and other benefits available after 60 days
  • DailyPay
  • 401k
  • Paid Training
  • Paid PTO
  • Referral program
  • Discounts at all Kinseth Hotel Corporation hotels and restaurants 
Employment Type: FULL_TIME

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