Quality Improvement Associate Jobs in Springfield, MA

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are actively seeking a Quality Control Inspector for our South Windsor facility.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Basic Purpose: Review random samples of finished work against specified criteria to ensure the production processes are in control and producing quality work. Results are entered into a database to be used by Production Operations in quality improvement efforts. Quality Control Inspectors are typically the final set of eyes on the work prior to entering the mail stream. Reports to manager

Job Responsibilities:

Routine inspections to verify correctness and quality of jobs produced in area of responsibility, including but not limited to print quality, statement integrity, and accuracy of postage. Confirm the Production Operations process is in control. Communicates and escalates error to production staff as necessary. Assist with recovery. Diligently enter data from inspection results into a dedicated database where applicable for every inspection performed. May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications:

• High school diploma or equivalent
• High level of attention to detail
• Read, write and understand the English language

• Flexibility in work schedule, based on volume needs, which could require weekends, holidays and/or overtime
• Promote a professional work environment and adhere to all Broadridge policies

Skills/Competencies:

• Typically requires 1 - 3 years of related experience
• General familiarity with a computer including MS-Outlook

• Good verbal and written communication skills
• Comfort around higher management
• Ability to work under some pressure

• Physical & Mobility Requirements:

The individual is expected to spend the majority of the shift standing and walking on hard surfaces while moving throughout the facility. The role requires frequent bending, twisting, reaching, and repositioning to complete tasks. The individual must maintain balance and agility while navigating work areas, remain on their feet for extended periods, and perform repetitive physical movements throughout the shift. Sitting may be required in limited circumstances; such requirements will be determined and communicated by leadership based on the nature of the task and operational needs.

Shift: LWN- Wednesday, Thursday, Friday & Alt Saturday 6:00 PM to 6:00 AM

Hourly Rate: $19.50 - $21.75 USD per hour depending on experience - Bonus Eligible

Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

Please visitwww.broadridgebenefits.comfor more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates everyone's unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email toBRcareers@broadridge.com.