Quality Improvement Associate Jobs in Springfield, MA

We're Hiring: Continuous Improvement Engineer
Location: South Deerfield, MA
Company: Pelican Products

Who We Are 

At Pelican, we engineer products that stand up to the world’s toughest conditions—because the people who rely on us do too. For nearly 50 years, we’ve been a trusted partner for military personnel, first responders, outdoor adventurers, and innovators who push the limits. 

With a global presence that includes 11 offices, 4 manufacturing facilities, and 4 custom case centers, we create high-performance protective solutions that ensure our customers can focus on what matters most. Whether it’s transporting critical medical supplies, securing mission-essential equipment, or keeping expedition gear safe, Pelican products are Built to Protect to Equip for the Mission. 

At Pelican, your work has a real-world impact. You’ll be part of a team driven by innovation, craftsmanship, and the shared belief that when the mission is critical, failure isn’t an option. If you’re ready to build something that makes a difference, be part of a team that protects what matters most. 

What You'll Do: 

Join a company that values innovation and excellence! As a Continuous Improvement Engineer, you’ll lead initiatives that enhance performance, efficiency, and quality across our operations. You’ll champion lean manufacturing principles, drive process optimization, and foster a culture of continuous improvement. This role is ideal for a hands-on problem solver who thrives on collaboration, innovation, and measurable results.

• Lead Transformation: Act as a change agent, inspiring teams to embrace continuous improvement and implement lean processes that elevate performance.
• Apply Lean Tools: Utilize Lean Manufacturing methodologies to identify inefficiencies and develop sustainable, impactful solutions.
• Mentor & Empower Teams: Train and guide associates on lean principles and problem-solving tools, building a company-wide culture of improvement.
• Analyze & Optimize: Collect, interpret, and analyze process data to identify trends, measure performance, and recommend improvements to leadership.
• Drive Project Success: Oversee product and process improvement initiatives, ensuring on-time completion, measurable results, and long-term sustainability.
• Standardize Best Practices: Develop, validate, and implement manufacturing best practices across the organization to ensure consistency and efficiency.
• Audit for Excellence: Conduct regular audits of Lean Manufacturing processes to monitor effectiveness and ensure ongoing compliance and improvement.
• Collaborate Cross-Functionally: Partner with operations, engineering, and leadership teams to align initiatives with company KPIs, including safety, quality, productivity, lead time, service, and cost.
• Perform Other Duties: Take on additional tasks as needed to support organizational goals and continuous improvement efforts.

What We’re Looking For

• Bachelor’s Degree in Industrial Engineering or Manufacturing Engineering. Emphasis in Lean Manufacturing, preferred. 

• Minimum 5 years of relevant experience in implementation of operational improvement within the manufacturing environment. 

• Strong leadership skills with the ability to facilitate and influence direction. 

• Knowledge of lean concepts and tools (5S, visual workplace, mistake proofing, PDCA, standard work, etc.) 

• Knowledge of Industrial Engineering tools (Time studies, Layouts, KPIs, Value Added/Non-Value-added Analysis, etc.) 

What’s In It For You: 

Join a company that truly values its employees! We offer a relaxed and casual work environment, a strong commitment to giving back to communities, and a focus on employee satisfaction. With regular opportunities to share feedback with leadership and structured performance evaluations, we ensure that your voice is heard and your growth is supported. 

• Competitive paid time off plans / Holiday pay /extra vacation purchase opportunities

• 401k plan – with immediate match  

• Great Benefits – several options including Pet insurance for our animal lovers. 
• Health Savings Account Contribution

• Wellness Discount Program 

• Global Mental Wellness Program 
• Quarterly Employee Celebration Days
• Peer to Peer Recognition Program
• Service Recognition Program

• Amazing employee discount program on Pelican Products, Pelican branded apparel and gear 

• Employee referral program – get paid to work with your trusted network.  
• Beautiful New England location 

• Onsite Gym

• Established reputable brand offering premium products – you’ll be proud to represent Pelican! 

• And more…  

ITAR Compliance Notice:
This position is located at a facility that is subject to the International Traffic in Arms Regulations (ITAR). In order to comply with these government regulations, applicants must be a U.S. Person as defined by ITAR (22 CFR §120.15). A U.S. Person includes a U.S. citizen, lawful permanent resident (Green Card holder), or individual granted asylum or refugee status in the United States.